Nextcloud version (eg, 20.0.5):
Operating system and version (eg, Ubuntu 20.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.4):
The issue you are facing:
On a NC installation, usual size about 70gb, server with plenty of space (but a 250gb quota for this specific user), bandwith and power
User is trying to upload a 15gb file (! some kind of geo 3D rendering) by copying the file into his local desktop nextcloud folder … upload fails 2 or 3 times …
Facing some kind of emergency (he must go to a meeting) user makes a manual copy (with a USB stick) into his local laptop nextcloud folder.
I guess now he is in a situation where both the Desktop and Laptop are trying to upload the file… still with no succes.
About 2 days later, the user reaches his server quota (240gb), file is still not uploaded, nextcloud is completely blocked … questions:
- I do not recall seeing a file size limit for uploading, maybe I’m wrong ?
- when I say “blocked”, in fact it’s kind of weird, config.php file is empty and Nextcloud is asking for reinstall ! is this normal behaviour ? (nobody touched the config.php, I was on the road when it happened according to the last mod time and user does not have that access).
- I easily got out that situation by restoring a backed up config.php and raising the server quota to 350gb but now, the user still shows its usual usage (70gb) but the server says quota used is still at 240gb so I guess that aborted transfers did leave some kind of temp files but I cannot find them … I explored “tmp” and “cache” folders but I cannot find them, where should I look for these ? is there an occ command to kind of purge aborted transfers ? Of course I instructed user to suppress the big file from both nextcloud folders and waited 12 hours for NC to show a clean sync (green icon).