Hi folks, we’re using Nextcloud 12.0.3, latest Collabora plugin, latest Collabora release (tested both packages installed locally on Nextcloud server and via the official Docker image) hosted on Ubuntu 16.04 systems. This isn’t a consistently present error, but seems to be triggered once a document reaches a certain size.
Firstly, yes there is definitely plenty of storage on the server. I have tested with both and unlimited quota set, and a generous quota with plenty of spare room. A test document triggering this was created blank from within Nextcloud, only edited within Collabora environment. Saves were frequent and successful until finally after adding 3-4 images, the error popped up.
I found a similar-sounding report of something like this but it was apparently resolved by upgrading Nextcloud. I’m at most recent release on everything, and this has survived at least one update when we deployed 12.0.3.
Best information from the log is:
wsd-00025-00043 03:29:45.099255 [ docbroker_002 ] WRN Disk full while saving docKey [drive.adomain.com:443/apps/richdocuments/wopi/files/182693_oc91kt0hzyub] to URI [https://drive.adomain.com/apps/richdocuments/wopi/files/182693_oc91kt0hzyub?access_token=SCRUBBED&access_token_ttl=0&permission=edit]. Making all sessions on doc read-only and notifying clients.| wsd/DocumentBroker.cpp:667
Of course, the disk is not full. We can upload new files to the server and all Nextcloud functionality is working perfectly. Only Collabora is reporting any issue.
Any suggestions as to whether this is an issue at the Nextcloud or Collabora level and how to properly debug it gratefully received!