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Sorry to hear you’re facing problems
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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 12.0.2): 16.something
Operating system and version (eg, Ubuntu 17.04): FreeNAS 11.2-U5
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.39
PHP version (eg, 7.1): 7.3
The issue you are facing:
I successfully installed NextCloud 16, created a couple of users and sync’d up a couple of computers. All looked fine. That was 2 days ago. Today, NextCloud does not appear to be running and when I try to connect via the web console I get this: “Error. It looks like you are trying to reinstall your NextCloud. However the file CAN_INSTALL is missing from your config directory. Please create the file CAN_INSTALL in your config folder to continue.”
So far as I know, I am not trying to reinstall NextCloud. If I create this CAN_INSTALL file (via “touch”), the web interface connection wants to go through the initial installation process again (e.g., asks me to create an admin account for the database, etc).
I have no idea why this is happening, or if I did something to inadvertently cause a reinstall process to start. Obviously, I don’t want to go through all that work again.
Please advise.
Thx.
Is this the first time you’ve seen this error? (Y/N): Y