RedisException: NOAUTH Authentication required. at <<closure>>

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RedisException: NOAUTH Authentication required. at <<closure>>

I did install Nextcloud-FPM 27 with Docker combined with mariadb 11 docker and nginx docker and redis docker. (All the latest available prod versions.)

This is beeing thrown every ten minutes when the cronjob gets executed:

[core] Fatal error: RedisException: NOAUTH Authentication required. at <<closure>>

 0. /var/www/html/lib/private/Memcache/Redis.php line 72
    Redis->get("f1c9f05d6ab11d5 ... s")
 1. /var/www/html/lib/private/User/DisplayNameCache.php line 54
    OC\Memcache\Redis->get("nextclouduser1")
 2. /var/www/html/lib/private/User/Manager.php line 194
    OC\User\DisplayNameCache->getDisplayName("nextclouduser1")
 3. /var/www/html/apps/text/lib/Service/SessionService.php line 120
    OC\User\Manager->getDisplayName("nextclouduser1")
 4. <<closure>>
    OCA\Text\Service\SessionService->OCA\Text\Service\{closure}("*** sensitive parameters replaced ***")
 5. /var/www/html/apps/text/lib/Service/SessionService.php line 117
    array_map(["Closure"], ["*** sensitive parameters replaced ***"])
 6. /var/www/html/apps/text/lib/Cron/Cleanup.php line 61
    OCA\Text\Service\SessionService->getAllSessions(51)
 7. /var/www/html/lib/public/BackgroundJob/Job.php line 86
    OCA\Text\Cron\Cleanup->run(null)
 8. /var/www/html/lib/public/BackgroundJob/TimedJob.php line 103
    OCP\BackgroundJob\Job->start(["OC\\BackgroundJob\\JobList"])
 9. /var/www/html/lib/public/BackgroundJob/TimedJob.php line 93
    OCP\BackgroundJob\TimedJob->start(["OC\\BackgroundJob\\JobList"])
10. /var/www/html/cron.php line 152
    OCP\BackgroundJob\TimedJob->execute(["OC\\BackgroundJob\\JobList"], ["OC\\Log"])

at 2023-07-11T18:20:02+00:00

Nextcloud version (eg, 20.0.5): 27
Operating system and version (eg, Ubuntu 20.04): Linux 4b1e9eb3b62c 3.10.108 #64570 SMP Fri Jun 2 23:36:41 CST 2023 x86_64 GNU/Lin ux
Apache or nginx version (eg, Apache 2.4.25): nginx/1.25.1/docker
PHP version (eg, 7.4): PHP 8.2.7 (cli) (built: Jul 4 2023 14:46:05) (NTS) Copyright (c) The PHP Group Zend Engine v4.2.7, Copyright (c) Zend Technologies with Zend OPcache v8.2.7, Copyright (c), by Zend Technologies / nextcloud-fpm-docker

The issue you are facing:

Is this the first time you’ve seen this error? (No):

Steps to replicate it:

  1. Install all four containers and link/map volumes
  2. run all containers
  3. Fix any messages under settings check page
  4. look at the system error log

The output of your Nextcloud log in Admin > Logging:

[core] Fatal error: RedisException: NOAUTH Authentication required. at <<closure>>

 0. /var/www/html/lib/private/Memcache/Redis.php line 72
    Redis->get("f1c9f05d6ab11d5 ... s")
 1. /var/www/html/lib/private/User/DisplayNameCache.php line 54
    OC\Memcache\Redis->get("nextclouduser1")
 2. /var/www/html/lib/private/User/Manager.php line 194
    OC\User\DisplayNameCache->getDisplayName("nextclouduser1")
 3. /var/www/html/apps/text/lib/Service/SessionService.php line 120
    OC\User\Manager->getDisplayName("nextclouduser1")
 4. <<closure>>
    OCA\Text\Service\SessionService->OCA\Text\Service\{closure}("*** sensitive parameters replaced ***")
 5. /var/www/html/apps/text/lib/Service/SessionService.php line 117
    array_map(["Closure"], ["*** sensitive parameters replaced ***"])
 6. /var/www/html/apps/text/lib/Cron/Cleanup.php line 61
    OCA\Text\Service\SessionService->getAllSessions(51)
 7. /var/www/html/lib/public/BackgroundJob/Job.php line 86
    OCA\Text\Cron\Cleanup->run(null)
 8. /var/www/html/lib/public/BackgroundJob/TimedJob.php line 103
    OCP\BackgroundJob\Job->start(["OC\\BackgroundJob\\JobList"])
 9. /var/www/html/lib/public/BackgroundJob/TimedJob.php line 93
    OCP\BackgroundJob\TimedJob->start(["OC\\BackgroundJob\\JobList"])
10. /var/www/html/cron.php line 152
    OCP\BackgroundJob\TimedJob->execute(["OC\\BackgroundJob\\JobList"], ["OC\\Log"])

at 2023-07-11T18:20:02+00:00

Also i cannot use occ commands which throws the same exception. This leads me somehow to a configuration issue to php not doing a redis auth on cli. Im unaware how to fix this. :neutral_face:

2

What containers? Could you give some more context?

3

I am using:

Nginx/latest
Nextcloud-fpm
Mariadb-11
redis/alpine

and adminer/latest

Redis is configured on 0.0.0.0 with a very long password and is working fine with nextcloud and redis-cli, probably not with ./occ commands for some reason occ throws redis no auth error when trying to execute any command line.
So basically I have this routing set:
Synology Nginx reverse proxy with LE certbot for 443 to nginx docker 80 which then routes anything to and from the nextcloud-fpm container.
If more information is needed just ask. Thanks for trying to mindstorm with me.