Redis NOT Work ANYWAY

bigAboo80 · April 22, 2025, 2:16pm

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The Basics

Nextcloud Server version (e.g., 29.x.x):
- 31.0.1
Operating system and version (e.g., Ubuntu 24.04):
- Ubuntu 22.04
Web server and version (e.g, Apache 2.4.25):
- Apache 2.4.52
Reverse proxy and version _(e.g. nginx 1.27.2)
- Traefik 3
PHP version (e.g, 8.3):
- 8.3.20
Is this the first time you’ve seen this error? (Yes / No):
- YES
When did this problem seem to first start?
- replace me
Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- BAREMETAL
Are you using CloudfIare, mod_security, or similar? (Yes / No)
- NO

Summary of the issue you are facing:

Files are locked - redis installed and exist in config.php but error still shows in Admin settings

Steps to replicate it (hint: details matter!):

Create folder in terminal in external storage
Move files and folders via terminal from another folder
Give rights chmod and chown to www-data
cron job installed
Can.t do anything with files in this folders

Log entries

LOGS

Exception Error while copying file to target location (copied: -1 bytes, expected filesize: 76115 bytes)

/var/www/oblako.stratim/3rdparty/sabre/dav/lib/DAV/Server.phpLine 1137

OCA\DAV\Connector\Sabre\File->put

()

/var/www/oblako.stratim/3rdparty/sabre/dav/lib/DAV/CorePlugin.phpLine 492

Sabre\DAV\Server->updateFile

(
  "*** sensitive parameters replaced ***"
)

/var/www/oblako.stratim/3rdparty/sabre/event/lib/WildcardEmitterTrait.phpLine 89

Sabre\DAV\CorePlugin->httpPut

()

/var/www/oblako.stratim/3rdparty/sabre/dav/lib/DAV/Server.phpLine 472

Sabre\DAV\Server->emit

()

/var/www/oblako.stratim/apps/dav/lib/Connector/Sabre/Server.phpLine 49

Sabre\DAV\Server->invokeMethod

()

/var/www/oblako.stratim/apps/dav/lib/Server.phpLine 397

OCA\DAV\Connector\Sabre\Server->start

()

/var/www/oblako.stratim/apps/dav/appinfo/v2/remote.phpLine 21

OCA\DAV\Server->exec

()

/var/www/oblako.stratim/remote.phpLine 145

undefinedundefinedrequire_once

(
  "/var/www/oblako.stratim/apps/dav/appinfo/v2/remote.php"
)

Raw log entry

{
  "reqId": "ynh1HUbIgKbtjSgjZxIN",
  "level": 3,
  "time": "2025-04-22T17:04:46+03:00",
  "remoteAddr": "37.228.90.158",
  "user": "Georgii Trushkov",
  "app": "webdav",
  "method": "PUT",
  "url": "/remote.php/dav/files/Georgii%20Trushkov/%D0%9B%D0%B5%D1%82%D0%B0%D1%82%D0%B5%D0%BB%D1%8C%D0%BD%D1%8B%D0%B5%20%D0%B0%D0%BF%D0%BF%D0%B0%D1%80%D0%B0%D1%82%D1%8B/%D0%92%D0%BE%D1%80%D0%BE%D0%B1%D0%B5%D0%B9/%D0%9D%D0%BE%D0%B2%D1%8B%D0%B9/%D0%94%D0%BE%D0%BA%D1%83%D0%BC%D0%B5%D0%BD%D1%82%D0%B0%D1%86%D0%B8%D1%8F/%D0%9A%D0%94/%D0%A1%D0%B1%D0%BE%D1%80%D0%BA%D0%B8/%D0%A0%D1%8B%D1%87%D0%B0%D0%B3%20%D0%B2%20%D1%81%D0%B1%D0%BE%D1%80%D0%B5%20(%D0%BF%D0%B5%D1%80%D0%B5%D0%B4%D0%BD%D0%B8%D0%B9%20%D0%BF%D1%80%D0%B0%D0%B2%D1%8B%D0%B9)%20-01/%D0%9F%D0%BB%D0%B0%D1%81%D1%82%D0%B8%D0%BD%D0%B0%20%D0%BC%D0%BE%D1%82%D0%BE%D1%80%D0%B0%20-%20%D0%92%D0%A0%D0%91.741154.007.pdf",
  "message": "Error while copying file to target location (copied: -1 bytes, expected filesize: 76115 bytes)",
  "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/135.0.0.0 Safari/537.36",
  "version": "31.0.1.2",
  "exception": {
    "Exception": "Sabre\\DAV\\Exception",
    "Message": "Error while copying file to target location (copied: -1 bytes, expected filesize: 76115 bytes)",
    "Code": 0,
    "Trace": [
      {
        "file": "/var/www/oblako.stratim/3rdparty/sabre/dav/lib/DAV/Server.php",
        "line": 1137,
        "function": "put",
        "class": "OCA\\DAV\\Connector\\Sabre\\File",
        "type": "->"
      },
      {
        "file": "/var/www/oblako.stratim/3rdparty/sabre/dav/lib/DAV/CorePlugin.php",
        "line": 492,
        "function": "updateFile",
        "class": "Sabre\\DAV\\Server",
        "type": "->",
        "args": [
          "*** sensitive parameters replaced ***"
        ]
      },
      {
        "file": "/var/www/oblako.stratim/3rdparty/sabre/event/lib/WildcardEmitterTrait.php",
        "line": 89,
        "function": "httpPut",
        "class": "Sabre\\DAV\\CorePlugin",
        "type": "->"
      },
      {
        "file": "/var/www/oblako.stratim/3rdparty/sabre/dav/lib/DAV/Server.php",
        "line": 472,
        "function": "emit",
        "class": "Sabre\\DAV\\Server",
        "type": "->"
      },
      {
        "file": "/var/www/oblako.stratim/apps/dav/lib/Connector/Sabre/Server.php",
        "line": 49,
        "function": "invokeMethod",
        "class": "Sabre\\DAV\\Server",
        "type": "->"
      },
      {
        "file": "/var/www/oblako.stratim/apps/dav/lib/Server.php",
        "line": 397,
        "function": "start",
        "class": "OCA\\DAV\\Connector\\Sabre\\Server",
        "type": "->"
      },
      {
        "file": "/var/www/oblako.stratim/apps/dav/appinfo/v2/remote.php",
        "line": 21,
        "function": "exec",
        "class": "OCA\\DAV\\Server",
        "type": "->"
      },
      {
        "file": "/var/www/oblako.stratim/remote.php",
        "line": 145,
        "args": [
          "/var/www/oblako.stratim/apps/dav/appinfo/v2/remote.php"
        ],
        "function": "require_once"
      }
    ],
    "File": "/var/www/oblako.stratim/apps/dav/lib/Connector/Sabre/File.php",
    "Line": 240,
    "message": "Error while copying file to target location (copied: -1 bytes, expected filesize: 76115 bytes)",
    "exception": [],
    "CustomMessage": "Error while copying file to target location (copied: -1 bytes, expected filesize: 76115 bytes)"
  },
  "id": "6807a7941dffd"
}

Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.

Web Browser

If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.

Configuration

Nextcloud

The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):

CONFIG.PHP

<?php
$CONFIG = array (
  'memcache.local' => '\OC\Memcache\APCu',
  'memcache.locking' => '\OC\Memcache\Redis',
  'redis' => 
  array (
    'host' => '/run/redis/redis-server.sock',
    'port' => 0,
    'timeout' => 0.0,
  ),
  'instanceid' => 'ocaozq45akdu',
 
  array (
    0 => '192.168.90.254',
  ),
  'trusted_domains' => 
  array (
    0 => 'oblako.stratim',
    1 => '192.168.0.198',
    2 => '46.34.156.226',
    3 => 'cloud.stratim.tech',
  ),
  'datadirectory' => '/var/www/oblako.stratim/data',
  'dbtype' => 'mysql',
  'version' => '31.0.1.2',
  'overwrite.cli.url' => 'http://cloud.stratim.tech',
  'logtimezone' => 'Europe/Moscow',
  'default_phone_region' => 'RU',
  'default_language' => 'ru',
  'dbname' => 'nextcloud',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'nextcloud',
  'installed' => true,
  'maintenance_window_start' => 1,
  'force_locale' => 'ru_RU',
  'overwriteprotocol' => 'https',
  'maintenance' => false,
  'mail_smtpmode' => 'smtp',
  'mail_smtpsecure' => 'ssl',
  'mail_sendmailmode' => 'smtp',
  'mail_from_address' => 'sysadmin',
  'mail_domain' => 'stratim.tech',
  'mail_smtphost' => 'smtp.yandex.ru',
  'mail_smtpport' => '465',
  'mail_smtpauth' => 1,
  'defaultapp' => 'files',
  'app_install_overwrite' => 
  array (
    0 => 'apporder',
    1 => 'webhooks',
  ),
  'theme' => '',
  'loglevel' => 3,
);

Apps

Enabled:

activity: 4.0.0
admin_audit: 1.21.0
bruteforcesettings: 4.0.0
calendar: 5.2.1
circles: 31.0.0
cloud_federation_api: 1.14.0
collectives: 2.16.1
comments: 1.21.0
contacts: 7.0.6
contactsinteraction: 1.12.0
dav: 1.33.0
deck: 1.15.0
external: 6.0.2
federatedfilesharing: 1.21.0
federation: 1.21.0
files: 2.3.1
files_3dmodelviewer: 0.0.15
files_accesscontrol: 2.0.0
files_automatedtagging: 2.0.0
files_bpm: 1.7.1
files_downloadlimit: 4.0.0
files_external: 1.23.0
files_mindmap: 0.0.33
files_pdfviewer: 4.0.0
files_reminders: 1.4.0
files_sharing: 1.23.1
files_trashbin: 1.21.0
files_versions: 1.24.0
flow_notifications: 2.0.0
groupfolders: 19.0.4
logreader: 4.0.0
lookup_server_connector: 1.19.0
nextcloud_announcements: 3.0.0
notes: 4.12.0
notifications: 4.0.0
oauth2: 1.19.1
onlyoffice: 9.7.0
password_policy: 3.0.0
photos: 4.0.0-dev.1
privacy: 3.0.0
profile: 1.0.0
provisioning_api: 1.21.0
recommendations: 4.0.0
related_resources: 2.0.0
serverinfo: 3.0.0
settings: 1.14.0
sharebymail: 1.21.0
support: 3.0.0
survey_client: 3.0.0
systemtags: 1.21.1
tasks: 0.16.1
text: 5.0.0
theming: 2.6.1
twofactor_backupcodes: 1.20.0
updatenotification: 1.21.0
user_saml: 6.5.0
viewer: 4.0.0
webhook_listeners: 1.2.0
webhooks: 0.4.3
workflow_media_converter: 1.13.5
workflowengine: 2.13.0
Disabled:
app_api: 5.0.2 (installed 4.0.0)
apporder: 0.15.0 (installed 0.15.0)
cadviewer: 10.10.7 (installed 10.10.7)
dashboard: 7.11.0 (installed 7.10.0)
encryption: 2.19.0
firstrunwizard: 4.0.0 (installed 3.0.0)
side_menu: 4.1.1 (installed 4.1.1)
spreed: 21.0.1 (installed 21.0.1)
suspicious_login: 9.0.1
twofactor_nextcloud_notification: 5.0.0
twofactor_totp: 13.0.0-dev.0
user_ldap: 1.22.0
user_status: 1.11.0 (installed 1.11.0)
weather_status: 1.11.0 (installed 1.11.0)

These errors show that I did not do according to the documentation
PDO SQL set
noindex,nofollow added
REdis installed as socket

Collectives app is enabled, but PDO SQLite driver is missing. Please install it to enable full text search of the page content.
Some files have not passed the integrity check. List of invalid files… Rescan… For more details see the documentation .
1274 errors in the logs since 15 апреля 2025 г., 17:44:49
Some headers are not set correctly on your instance - The X-Robots-Tag HTTP header is not set to noindex,nofollow. This is a potential security or privacy risk, as it is recommended to adjust this setting accordingly. For more details see the documentation .
The PHP OPcache module is not properly configured. The OPcache interned strings buffer is nearly full. To assure that repeating strings can be effectively cached, it is recommended to apply “opcache.interned_strings_buffer” to your PHP configuration with a value higher than “16”… For more details see the documentation .

jason_marinaro · April 22, 2025, 9:40pm

You could actually use redis for your memcache.local also. here’s my redis array:

‘memcache.local’ => ‘\OC\Memcache\Redis’,
‘memcache.distributed’ => ‘\OC\Memcache\Redis’,
‘memcache.locking’ => ‘\OC\Memcache\Redis’,
‘redis’ =>
array (
‘host’ => ‘/run/redis/redis-server.sock’,
‘port’ => 0,
‘timeout’ => 0.0,
‘read_timeout’ => 0.0,
),

Also make sure you have the right settings in your /etc/redis/redis.conf file to allow the use of redis to listen on a socket.