The Basics
- Nextcloud Server version (e.g., 29.x.x):
30.0.4
- Operating system and version (e.g., Ubuntu 24.04):
Yunohost
- Web server and version (e.g, Apache 2.4.25):
nginx/1.22.1
- Reverse proxy and version _(e.g. nginx 1.27.2)
replace me
- PHP version (e.g, 8.3):
8.2 and 8.3
- Is this the first time you’ve seen this error? (Yes / No):
- Yes
- When did this problem seem to first start?
replace me
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- Yunohost / NC apps
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
- I dont know
la
- I dont know
Summary of the issue you are facing:
I have installed Memories and Recognize app in order to use the AI tagging features.
Everything in the admin panel pages for Memories and Recognize are green, except for few yellows like geolocation and skipped media file indexin, which seem unimportant.
The only thing from Recognize that has worked is that it has tagged a photo folder with very old pictures, like 10+ years old, with tags like people, cooking, tool, etc. Moving new pictures to that same folder will not get them tagged.
But after over 24 hours, nothing else has been tagged, such as dozens of recent pictrues that clearly have a car in them. Neither has been any “People” been recognized.
I’ve run the manual occ commands. Some of them work (work, as in no errors), suchs as
- occ recognize:download-models
- occ recognize:recrawl
Some of them don’t work, such as
- occ recognize:reset-tags → Connection to LDAP server could not be established
- occ recognize:classify → In Connection.php line 241: Connection to LDAP server could not be established
I already spent a few hours trying to fix this with ChatGPT with no luck.
Steps to replicate it (hint: details matter!):
- run the occ commands
Log entries
Nextcloud
Note: some of the configuration errors are related to when changed the “LDAP / AD username” setting, which made the web UI not work. That is fixed now, but the problem was the same before that.
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
Idk know which log file to paste? There’s so many
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
Apps
The output of occ app:list (if possible).
List
- app_api: 4.0.3
- bruteforcesettings: 3.0.0
- cloud_federation_api: 1.13.0
- contacts: 6.1.1
- dashboard: 7.10.0
- dav: 1.31.1
- federatedfilesharing: 1.20.0
- federation: 1.20.0
- files: 2.2.0
- files_downloadlimit: 3.0.0
- files_external: 1.22.0
- files_pdfviewer: 3.0.0
- files_reminders: 1.3.0
- files_trashbin: 1.20.1
- files_versions: 1.23.0
- firstrunwizard: 3.0.0
- logreader: 3.0.0
- lookup_server_connector: 1.18.0
- memories: 7.4.1
- nextcloud_announcements: 2.0.0
- notes: 4.11.0
- notifications: 3.0.0
- oauth2: 1.18.1
- password_policy: 2.0.0
- photos: 3.0.2
- previewgenerator: 5.7.0
- privacy: 2.0.0
- provisioning_api: 1.20.0
- recognize: 8.2.0
- related_resources: 1.5.0
- serverinfo: 2.0.0
- settings: 1.13.0
- support: 2.0.0
- survey_client: 2.0.0
- systemtags: 1.20.0
- text: 4.1.0
- theming: 2.5.0
- twofactor_backupcodes: 1.19.0
- user_ldap: 1.21.0
- viewer: 3.0.0
- weather_status: 1.10.0
- webhook_listeners: 1.1.0-dev
- workflow_ocr: 1.30.1
- workflowengine: 2.12.0
Disabled: - activity: 3.0.0 (installed 2.21.1)
- admin_audit: 1.20.0
- circles: 30.0.0 (installed 29.0.0-dev)
- comments: 1.20.1 (installed 1.19.0)
- contactsinteraction: 1.11.0 (installed 1.10.0)
- encryption: 2.18.0
- files_sharing: 1.22.0 (installed 1.22.0)
- recommendations: 3.0.0 (installed 2.1.0)
- sharebymail: 1.20.0 (installed 1.19.0)
- suspicious_login: 8.0.0
- twofactor_nextcloud_notification: 4.0.0
- twofactor_totp: 12.0.0-dev
- updatenotification: 1.20.0 (installed 1.19.1)
- user_status: 1.10.0 (installed 1.9.0)
