Hi,
A few hours after trying to restart recognize for my photo collection I am getting the messages in the admin settings and the log.
Thank you for any help on this!
kr,
Martin
Nextcloud version : 27.1.4
Operating system and version: Debian 13
Apache or nginx version: nginx 1.25.3
PHP version : 8.2.13
Recognize app: 5.0.3
The issue you are facing:
In the admin settings:
An error occurred during face recognition, please check the Nextcloud logs.
Face recognition: 32682 Queued files, Last classification: 6 hours ago, Scheduled background jobs: 0,
There are queued files in the face recognition queue but no background job is scheduled to process them.
Face clustering: 163 faces left to cluster, Last clustering run: 6 hours ago, Scheduled background jobs: 0,
A minimum of 120 faces per user is necessary for clustering to kick in
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- run recognize app
The output of your Nextcloud log in Admin > Logging:
16x
[PHP] Error: Undefined variable $nodeDistance at /var/www/nextcloud/apps/recognize/lib/Clustering/MrdBallTree.php#191
at 2023-12-12T22:55:21+01:00
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'installed' => true,
'instanceid' => '*************',
'maintenance' => false,
'version' => '27.1.4.1',
'dbtype' => 'mysql',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'ncdbuser',
'dbpassword' => '******************',
'data-fingerprint' => '*********************',
'passwordsalt' => '**************************',
'secret' => '***********************************',
'datadirectory' => '/data/ncdata',
'tempdirectory' => '/data/ncdata/tmp',
'logfile' => '/data/ncdata/nextcloud.log',
'loglevel' => '2',
'log_type' => 'file',
'log_rotate_size' => 10485760,
'trusted_domains' =>
array (
0 => 'localhost/nc',
5 => 'nextcloudpi.local/nc',
7 => 'nextcloudpi/nc',
8 => 'nextcloudpi.lan/nc',
1 => '10.0.0.54',
2 => 'example.example.com',
),
'overwrite.cli.url' => 'https://example.example.com',
'htaccess.RewriteBase' => '/nextcloud',
'enable_previews' => true,
'preview_max_x' => 1024,
'preview_max_y' => 1024,
'preview_max_filesize_image' => -1,
'preview_concurrency_all' => 3,
'preview_concurrency_new' => 2,
'enabledPreviewProviders' =>
array (
0 => 'OC\\Preview\\PNG',
1 => 'OC\\Preview\\JPEG',
2 => 'OC\\Preview\\GIF',
3 => 'OC\\Preview\\HEIC',
4 => 'OC\\Preview\\BMP',
5 => 'OC\\Preview\\XBitmap',
6 => 'OC\\Preview\\MP3',
7 => 'OC\\Preview\\TXT',
8 => 'OC\\Preview\\MarkDown',
9 => 'OC\\Preview\\OpenDocument',
10 => 'OC\\Preview\\Krita',
11 => 'OC\\Preview\\Movie',
12 => 'OC\\Preview\\PDF',
13 => 'OC\\Preview\\TIFF',
14 => 'OC\\Preview\\SVG',
15 => 'OC\\Preview\\MP4',
16 => 'OC\\Preview\\Image',
17 => 'OC\\Preview\\MKV',
18 => 'OC\\Preview\\Illustrator',
19 => 'OC\\Preview\\MSOffice2003',
20 => 'OC\\Preview\\MSOffice2007',
21 => 'OC\\Preview\\MSOfficeDoc',
22 => 'OC\\Preview\\Photoshop',
23 => 'OC\\Preview\\Postscript',
24 => 'OC\\Preview\\StarOffice',
25 => 'OC\\Preview\\Font',
),
'jpeg_quality' => '90',
'overwriteprotocol' => 'https',
'theme' => '',
'mail_sendmailmode' => 'smtp',
'ldapIgnoreNamingRules' => false,
'mail_smtpmode' => 'smtp',
'mail_smtpauthtype' => 'LOGIN',
'mail_from_address' => 'whoever',
'mail_domain' => 'gmail.com',
'mail_smtpauth' => 1,
'mail_smtpsecure' => 'tls',
'mail_smtphost' => 'smtp.gmail.com',
'mail_smtpport' => '587',
'mail_smtpname' => 'example@gmail.com',
'mail_smtppassword' => '************************',
'app_install_overwrite' =>
array (
0 => 'files_external_gdrive',
1 => 'files_external_onedrive',
2 => 'occweb',
3 => 'dashboard',
4 => 'keeweb',
5 => 'cookbook',
6 => 'files_bpm',
),
'forwarded_for_headers' =>
array (
0 => 'HTTP_X_FORWARDED',
1 => 'HTTP_FORWARDED_FOR',
),
'default_phone_region' => 'AT',
'music.cover_size' => 500,
'music.podcast_auto_update_interval' => 0.5,
'music.lastfm_api_key' => '*********************',
'trusted_proxies' =>
array (
11 => '127.0.0.1',
13 => 'example.example.com',
0 => '10.0.0.54',
),
'defaultapp' => 'dashboard,files',
'knowledgebaseenabled' => true,
'trashbin_retention_obligation' => 'auto, 90',
'logtimezone' => 'Europe/Vienna',
'memcache.local' => '\\OC\\Memcache\\APCu',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/run/redis/redis-server.sock',
'port' => 0,
'timeout' => 0.0,
'password' => '**************************',
),
'activity_expire_days' => 20,
'allow_user_to_change_display_name' => true,
);
The output of your Apache/nginx/system log in /var/log/____:
-
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
-