Recognize app error


I’M TRYING TO USE THE RECOGNIZE APP

I AM USING NEXTCLOUD INSTALLED SNAP DIRECTLY FROM THE UBUNTU STORE.

I AM NEW TO USING NEXTCLOUD, PLEASE I NEED A STEP BY STEP

Hey @Studio_Connect, we’d appreciate you not “SHOUTING”, no need for all caps :slight_smile:

see Nextcloud snap wiki
and FAQ’s, especially incompatible apps

‘Recognize app’

sudo nextcloud.occ app:disable recognize

[!NOTE]
Recognize app path to node.js is reset by the app after an Nextcloud snap update. The admin would need to configure the path to be /var/snap/nextcloud/current/nextcloud/extra-apps/recognize/bin/node.

[!TIP]
uninstall Recognize app before an update and reinstall after update – if the Snap will not start after update, revert and remove Recognize, then update manually and reinstall Recognize

[!IMPORTANT]
Latest Recognize versions, when in WASM mode, require Node.js 20, which in turn requires a version of glibc >= 2.28 (more context here). The nextcloud snap is still using glibc 2.27 (from core18), so Recognize’s WASM mode won’t work with the snap till this issue is solved.

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How do I install a version of Recognize that is compatible with my version of Nextcloud?

@Studio_Connect

try a different installation method or wait until this issue is solved.

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