Harsh words being said, but with respect. Thats what I like very much. And hell no - being straightforward doesnt mean being respectfull.
You know why Im ok with paying someone for their software? Because then, when (paying) user submits ticket (bug report) its dealt with (almost) immediately as there is always someone (employee) on stand-by watching for new tickets and responding to/act upon them…
Not going to happen? Why? I do not invest my resources into projects I clearly see having no future…