Nextcloud version: 19.0.3
Running the latest Docker Image on Ubuntu 20.04.
The quota calculation is wrong for - as far as i can tell - all my active users. Instead of calculating the actual contents of th user directories, it reports the usage of the Linux mount that I mounted as a docker volume to /var/www/html (in my case, 178GB).
As a result, any quota <178GB results in the user getting quota exceeded errors, and not being able to upload any files anymore.
I use external SMB shares (using Global Credentials), but that shouldn’t interfere with the quota. I set 'quota_include_external_storage' => false.
Some things that seem weird to me:
- I ran
occ files:scan <username>, and it scans all files in all external shares as well. Is that intended? This will basically scan through our whole filer for every user I invoke this on!! - My quota in the files app reports 178GB, like i already mentioned, this is exactly the space used on the root filesystem of the docker host.
- My user folder under ./data/ on the filesystem consumes basically no space used at all (no symlinks or shenanigans there):
# du -hc
...
644K total
- When I go to my “Personal Info” I get completely different values:
none of these makes sense - I neither consume 5.4MB nor do I have a 6.4MB quota.
The output of your Nextcloud log in Admin > Logging:
Almost everything here is PII related to file acces etc…
What i can identify as abnormal is:
- About a trillion errors saying
Trying to access array offset on value of type bool at /var/www/html/custom_apps/deck/lib/Db/CardMapper.php#195-> this doesn’t look related to any quota stuff. More like a Deck App issue. - A few instances of
Icewind\SMB\Exception\NotFoundException: Invalid request <file path redacted>
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'trusted_proxies' =>
array (
0 => '*',
),
'allow_local_remote_servers' => true,
'quota_include_external_storage' => false,
'overwriteprotocol' => 'https',
'trashbin_retention_obligation' => 'auto, 30',
'skeletondirectory' => '',
'forwarded_for_headers' =>
array (
0 => 'HTTP_X_FORWARDED',
1 => 'HTTP_FORWARDED_FOR',
2 => 'HTTP_X_FORWARDED_FOR',
),
'trusted_domains' =>
array (
REDACTED
),
'app.mail.transport' => 'php-mail',
'htaccess.RewriteBase' => '/',
'memcache.local' => '\\OC\\Memcache\\APCu',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'nextcloud-redis',
'port' => '6379',
'timeout--value=0' => '',
'timeout' => '0.0',
),
'apps_paths' =>
array (
0 =>
array (
'path' => '/var/www/html/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/www/html/custom_apps',
'url' => '/custom_apps',
'writable' => true,
),
),
'instanceid' => 'REDACTED',
'passwordsalt' => 'REDACTED',
'secret' => 'REDACTED',
'datadirectory' => '/var/www/html/data',
'overwrite.cli.url' => 'http://localhost:8082',
'dbtype' => 'mysql',
'version' => '19.0.3.1',
'dbname' => 'REDACTED',
'dbhost' => 'REDACTED',
'dbport' => '',
'dbtableprefix' => '',
'mysql.utf8mb4' => true,
'dbuser' => 'REDACTED',
'dbpassword' => 'REDACTED',
'installed' => true,
'maintenance' => false,
'ldapIgnoreNamingRules' => false,
'ldapProviderFactory' => '\\OCA\\User_LDAP\\LDAPProviderFactory',
'loglevel' => 2,
'memcache' =>
array (
'local' => '\\OC\\Memcache\\APCu',
'locking' => '\\OC\\Memcache\\Redis',
),
'app_install_overwrite' =>
array (
0 => 'external',
1 => 'polls',
2 => 'extract',
3 => 'ldapcontacts',
4 => 'drawio',
5 => 'keeweb',
),
'theme' => '',
);