I’m new to nextcloud and I chose nl.tab.digital for holding my files.
After signing in I’ve expected an email to confirm my account that never came.
Instead that after I uploaded some files I received an email telling me that my account is disabled because I didn’t confirmed my account!!!
I sent them an email telling that this is my email and I wanted to regain access to my files.
They didn’t answered.
Here is their email and my answer:
Your Nextcloud account XXXXXX@gmail.com has been disabled because it was not verified in time.
Please contact your provider for further assistance.
This is my answer:
there was no email requesting verification
Please give me access again.
I’m wondering how can the disabled account email sent to me and the confirmation email didn’t.
And why, after I sent them, from my email address, a requesting email, there was no answer to that.
(I’d already checked my spam folder twice)
Tried to enroll to another provider was with no success due to already subscribed to nc.ln.tab.digital with message Error: User already exists
Im sorry to hear this.
I recommend nc.nl.digital. They have collabora online, onlyoffice without edits bug and 8g storage. For example, Cloudamo have implemented the not safe version of OnlyOffice.
You can directly ask questions here on the official site https://cloud.tab.digital/ on the bottom right corner in “send us message” (its not a robot, I tried) .
I dont know why you are using Nextcloud but think about Syncthing as alternative
Thanks for your answer but I wrote my experience with tab.digital and it’s really a pity because I saw all that extra they offer.
Maybe this would make them better or make new users like me more cautious.
I have got a free account on Tab.Digital (-> https://emma.cloud.tabdigital.eu ).
Because i had problems i wrote at the beginning an email and i got an answer.
Nice service. 8 GB for free hosted in the netherlands.