Nextcloud version: 30.0.2
When I attempt to open/edit a document on any web browser nextcloud will remain on the loading window until I press cancel
However, this will not happen for some reason when I use the nextcloud app on Android. I will be able to open and edit documents just fine.
When I goto the DevTools window in chrome I will get an error on the console: proxy.php?status error with collabora.js:40 being the initiator.
As far as WOPI requests go, I have my reverse proxy, localhost, and nextclouds IP addresses listed.
If I go to my logs in Nextcloud, I also see an error related to code/richdocuments:
Client error: `POST http://cloud.address.ddns.net/custom_apps/richdocumentscode/proxy.php?req=/cool/convert-to/png` resulted in a `400 Bad Request` response```
{
"reqId": "HvCzO66qICpK4PgjenU2",
"level": 3,
"time": "2024-12-02T20:09:41+00:00",
"remoteAddr": "10.0.0.90",
"user": "Hellman_x",
"app": "richdocuments",
"method": "GET",
"url": "/core/preview?fileId=37984&x=3440&y=1440&a=true&v=a68307",
"message": "Failed to convert preview: Client error: `POST http://cloud.address.ddns.net/custom_apps/richdocumentscode/proxy.php?req=/cool/convert-to/png` resulted in a `400 Bad Request` response",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36",
"version": "30.0.2.2",
"exception": {
"Exception": "GuzzleHttp\\Exception\\ClientException",
"Message": "Client error: `POST http://cloud.address.ddns.net/custom_apps/richdocumentscode/proxy.php?req=/cool/convert-to/png` resulted in a `400 Bad Request` response",
"Code": 400,
"Trace": [
{
"file": "/var/www/html/3rdparty/guzzlehttp/guzzle/src/Middleware.php",
"line": 72,
"function": "create",
"class": "GuzzleHttp\\Exception\\RequestException",
"type": "::",
"args": [
"*** sensitive parameters replaced ***"
]
},
{
"file": "/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php",
"line": 209,
"function": "GuzzleHttp\\{closure}",
"class": "GuzzleHttp\\Middleware",
"type": "::",
"args": [
"*** sensitive parameters replaced ***"
]
},
{
"file": "/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php",
"line": 158,
"function": "callHandler",
"class": "GuzzleHttp\\Promise\\Promise",
"type": "::",
"args": [
1,
"*** sensitive parameters replaced ***",
"*** sensitive parameters replaced ***"
]
},
{
"file": "/var/www/html/3rdparty/guzzlehttp/promises/src/TaskQueue.php",
"line": 52,
"function": "GuzzleHttp\\Promise\\{closure}",
"class": "GuzzleHttp\\Promise\\Promise",
"type": "::",
"args": [
"*** sensitive parameters replaced ***"
]
},
{
"file": "/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php",
"line": 251,
"function": "run",
"class": "GuzzleHttp\\Promise\\TaskQueue",
"type": "->",
"args": [
true
]
},
{
"file": "/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php",
"line": 227,
"function": "invokeWaitFn",
"class": "GuzzleHttp\\Promise\\Promise",
"type": "->",
"args": []
},
{
"file": "/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php",
"line": 272,
"function": "waitIfPending",
"class": "GuzzleHttp\\Promise\\Promise",
"type": "->",
"args": []
},
{
"file": "/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php",
"line": 229,
"function": "invokeWaitList",
"class": "GuzzleHttp\\Promise\\Promise",
"type": "->",
"args": []
},
{
"file": "/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php",
"line": 69,
"function": "waitIfPending",
"class": "GuzzleHttp\\Promise\\Promise",
"type": "->",
"args": []
},
{
"file": "/var/www/html/3rdparty/guzzlehttp/guzzle/src/Client.php",
"line": 189,
"function": "wait",
"class": "GuzzleHttp\\Promise\\Promise",
"type": "->",
"args": []
},
{
"file": "/var/www/html/lib/private/Http/Client/Client.php",
"line": 276,
"function": "request",
"class": "GuzzleHttp\\Client",
"type": "->",
"args": [
"post",
"*** sensitive parameters replaced ***",
{
"0": "And 2 more entries, set log level to debug to see all entries",
"verify": "/var/www/html/resources/config/ca-bundle.crt",
"timeout": 5,
"nextcloud": {
"allow_local_address": true
},
"expect": false,
"multipart": [
{
"name": "Test.docx",
"contents": null
}
]
}
]
},
{
"file": "/var/www/html/custom_apps/richdocuments/lib/Service/RemoteService.php",
"line": 92,
"function": "post",
"class": "OC\\Http\\Client\\Client",
"type": "->",
"args": [
"*** sensitive parameters replaced ***"
]
},
{
"file": "/var/www/html/custom_apps/richdocuments/lib/Service/RemoteService.php",
"line": 72,
"function": "convertTo",
"class": "OCA\\Richdocuments\\Service\\RemoteService",
"type": "->",
"args": [
"Test.docx",
null,
"png"
]
},
{
"file": "/var/www/html/custom_apps/richdocuments/lib/Preview/Office.php",
"line": 41,
"function": "convertFileTo",
"class": "OCA\\Richdocuments\\Service\\RemoteService",
"type": "->",
"args": [
{
"__class__": "OC\\Files\\Node\\File"
},
"png"
]
},
{
"file": "/var/www/html/lib/private/Preview/GeneratorHelper.php",
"line": 44,
"function": "getThumbnail",
"class": "OCA\\Richdocuments\\Preview\\Office",
"type": "->",
"args": [
{
"__class__": "OC\\Files\\Node\\File"
},
4096,
4096
]
},
{
"file": "/var/www/html/lib/private/Preview/Generator.php",
"line": 337,
"function": "getThumbnail",
"class": "OC\\Preview\\GeneratorHelper",
"type": "->",
"args": [
{
"__class__": "OCA\\Richdocuments\\Preview\\OOXML"
},
{
"__class__": "OC\\Files\\Node\\File"
},
4096,
4096
]
},
{
"file": "/var/www/html/lib/private/Preview/Generator.php",
"line": 313,
"function": "generateProviderPreview",
"class": "OC\\Preview\\Generator",
"type": "->",
"args": [
{
"__class__": "OC\\Files\\SimpleFS\\SimpleFolder"
},
{
"__class__": "OC\\Files\\Node\\File"
},
4096,
4096,
false,
true,
"application/vnd.openxmlformats-officedocument.wordprocessingml.document",
""
]
},
{
"file": "/var/www/html/lib/private/Preview/Generator.php",
"line": 119,
"function": "getMaxPreview",
"class": "OC\\Preview\\Generator",
"type": "->",
"args": [
{
"__class__": "OC\\Files\\SimpleFS\\SimpleFolder"
},
"*** sensitive parameters replaced ***",
{
"__class__": "OC\\Files\\Node\\File"
},
"application/vnd.openxmlformats-officedocument.wordprocessingml.document",
""
]
},
{
"file": "/var/www/html/lib/private/Preview/Generator.php",
"line": 86,
"function": "generatePreviews",
"class": "OC\\Preview\\Generator",
"type": "->",
"args": [
{
"__class__": "OC\\Files\\Node\\File"
},
[
{
"width": 3440,
"height": 1440,
"crop": false,
"mode": "fill"
}
],
"application/vnd.openxmlformats-officedocument.wordprocessingml.document"
]
},
{
"file": "/var/www/html/lib/private/PreviewManager.php",
"line": 167,
"function": "getPreview",
"class": "OC\\Preview\\Generator",
"type": "->",
"args": [
{
"__class__": "OC\\Files\\Node\\File"
},
3440,
1440,
false,
"fill",
"*** sensitive parameters replaced ***"
]
},
{
"file": "/var/www/html/core/Controller/PreviewController.php",
"line": 159,
"function": "getPreview",
"class": "OC\\PreviewManager",
"type": "->",
"args": [
{
"__class__": "OC\\Files\\Node\\File"
},
3440,
1440,
false,
"fill"
]
},
{
"file": "/var/www/html/core/Controller/PreviewController.php",
"line": 123,
"function": "fetchPreview",
"class": "OC\\Core\\Controller\\PreviewController",
"type": "->",
"args": [
{
"__class__": "OC\\Files\\Node\\File"
},
3440,
1440,
true,
true,
"fill",
false
]
},
{
"file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
"line": 208,
"function": "getPreviewByFileId",
"class": "OC\\Core\\Controller\\PreviewController",
"type": "->",
"args": [
37984,
3440,
1440,
true,
true,
"fill",
false
]
},
{
"file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
"line": 114,
"function": "executeController",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->",
"args": [
{
"__class__": "OC\\Core\\Controller\\PreviewController"
},
"getPreviewByFileId"
]
},
{
"file": "/var/www/html/lib/private/AppFramework/App.php",
"line": 161,
"function": "dispatch",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->",
"args": [
{
"__class__": "OC\\Core\\Controller\\PreviewController"
},
"getPreviewByFileId"
]
},
{
"file": "/var/www/html/lib/private/Route/Router.php",
"line": 302,
"function": "main",
"class": "OC\\AppFramework\\App",
"type": "::",
"args": [
"OC\\Core\\Controller\\PreviewController",
"getPreviewByFileId",
{
"__class__": "OC\\AppFramework\\DependencyInjection\\DIContainer"
},
{
"_route": "core.preview.getpreviewbyfileid"
}
]
},
{
"file": "/var/www/html/lib/base.php",
"line": 1001,
"function": "match",
"class": "OC\\Route\\Router",
"type": "->",
"args": [
"/core/preview"
]
},
{
"file": "/var/www/html/index.php",
"line": 24,
"function": "handleRequest",
"class": "OC",
"type": "::",
"args": []
}
],
"File": "/var/www/html/3rdparty/guzzlehttp/guzzle/src/Exception/RequestException.php",
"Line": 113,
"message": "Failed to convert preview: Client error: `POST http://cloud.address.ddns.net/custom_apps/richdocumentscode/proxy.php?req=/cool/convert-to/png` resulted in a `400 Bad Request` response",
"exception": [],
"CustomMessage": "Failed to convert preview: Client error: `POST http://cloud.address.ddns.net/custom_apps/richdocumentscode/proxy.php?req=/cool/convert-to/png` resulted in a `400 Bad Request` response"
},
"id": "674e1407dc4fd"
}
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.2
Web server
Apache (supported)
Database engine version
SQlite
Is this bug present after an update or on a fresh install?
Fresh Nextcloud Server install
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
- Default user-backend (database)
Configuration:
{
"system": {
"htaccess.RewriteBase": "\/",
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"upgrade.disable-web": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"cloud.address.ddns.net",
"10.0.0.90"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "sqlite3",
"version": "30.0.2.2",
"overwrite.cli.url": "http:\/\/cloud.address.ddns.net",
"installed": true,
"overwriteprotocol": "https",
"maintenance": false,
"loglevel": 2
}
}
App List:
Enabled:
- activity: 3.0.0
- app_api: 4.0.0
- bruteforcesettings: 3.0.0
- calendar: 5.0.6
- circles: 30.0.0
- cloud_federation_api: 1.13.0
- comments: 1.20.1
- contacts: 6.1.1
- contactsinteraction: 1.11.0
- dashboard: 7.10.0
- dav: 1.31.1
- federatedfilesharing: 1.20.0
- federation: 1.20.0
- files: 2.2.0
- files_downloadlimit: 3.0.0
- files_pdfviewer: 3.0.0
- files_reminders: 1.3.0
- files_sharing: 1.22.0
- files_trashbin: 1.20.1
- files_versions: 1.23.0
- firstrunwizard: 3.0.0
- logreader: 3.0.0
- lookup_server_connector: 1.18.0
- mail: 4.0.7
- nextcloud_announcements: 2.0.0
- notes: 4.11.0
- notifications: 3.0.0
- oauth2: 1.18.1
- password_policy: 2.0.0
- photos: 3.0.2
- privacy: 2.0.0
- provisioning_api: 1.20.0
- recognize: 8.1.1
- recommendations: 3.0.0
- related_resources: 1.5.0
- richdocuments: 8.5.2
- richdocumentscode: 24.4.902
- serverinfo: 2.0.0
- settings: 1.13.0
- sharebymail: 1.20.0
- spreed: 20.0.2
- support: 2.0.0
- survey_client: 2.0.0
- systemtags: 1.20.0
- text: 4.1.0
- theming: 2.5.0
- twofactor_backupcodes: 1.19.0
- updatenotification: 1.20.0
- user_status: 1.10.0
- viewer: 3.0.0
- weather_status: 1.10.0
- webhook_listeners: 1.1.0-dev
- workflowengine: 2.12.0
Disabled:
- admin_audit: 1.20.0
- encryption: 2.18.0
- files_external: 1.22.0
- suspicious_login: 8.0.0
- twofactor_nextcloud_notification: 4.0.0
- twofactor_totp: 12.0.0-dev
- user_ldap: 1.21.0
Signing Status:
Technical information
=====================
The following list covers which files have failed the integrity check. Please read
the previous linked documentation to learn more about the errors and how to fix
them.
Results
=======
- core
- EXTRA_FILE
- nextcloud-init-sync.lock
Raw output
==========
Array
(
[core] => Array
(
[EXTRA_FILE] => Array
(
[nextcloud-init-sync.lock] => Array
(
[expected] =>
[current] => cf83e1357eefb8bdf1542850d66d8007d620e4050b5715dc83f4a921d36ce9ce47d0d13c5d85f2b0ff8318d2877eec2f63b931bd47417a81a538327af927da3e
)
)
)
)