Problème de synchronisation debian12 erreur" 403 Forbidden"

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The Basics

  • Nextcloud Server version (e.g., 29.x.x)
    • Nextcloud 31.0.6.3
  • Operating system and version (e.g., Ubuntu 24.04):
    • Debian 12
  • Web server and version (e.g, Apache 2.4.25):
    • Apache/2.4.65
  • Reverse proxy and version _(e.g. nginx 1.27.2)
    • replace me
  • PHP version (e.g, 8.3):
    • 8.2
  • Is this the first time you’ve seen this error? (Yes / No):
    • yes
  • When did this problem seem to first start?
    • 2 weeks. I saw it now
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • It was by apt, now it's appimage downloaded from the official site; the issue stays
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)
    • No, I think

Summary of the issue you are facing:

Hello,

Thank you all for taking the time to address my issue.

My shared folder has not been syncing since October 30, 2025 , I just realized this, on my Debian system, but it works on my Windows system at work.

When I try to resynchronize with the server from my Debian, everything works fine. My browser shows a message telling me that my client is connected, but when I go back to the client, I get a 403 error and my folder is not synchronized. I tried a lot and that never worked.

I tried to reinstall, from apt, apt-get, synaptic, didn’t worked

I delete config, didn’t worked

I tried appimage, didn’t worked

Steps to replicate it (hint: details matter!):

  1. 2.

Log entries

Nextcloud

Configuration

Nextcloud

[General]
clientVersion=3.7.3git
logToTemporaryLogDir=true
optionalServerNotifications=true
showCallNotifications=true

[Accounts]
version=2

[LogBrowser]
geometry=@ByteArray(\x1\xd9\xd0\xcb\0\x3\0\0\0\0\x2\x8a\0\0\x1@\0\0\x4\xe1\0\0\x2\xc7\0\0\x2\x8a\0\0\x1@\0\0\x4\xe1\0\0\x2\xc7\0\0\0\0\0\0\0\0\a\x80\0\0\x2\x8a\0\0\x1@\0\0\x4\xe1\0\0\x2\xc7)

[Settings]
geometry=@ByteArray(\x1\xd9\xd0\xcb\0\x3\0\0\0\0\x2j\0\0\0\xdb\0\0\x5\x2\0\0\x3\x16\0\0\x2j\0\0\0\xf1\0\0\x5\x2\0\0\x3\x16\0\0\0\0\0\0\0\0\a\x80\0\0\x2j\0\0\0\xf1\0\0\x5\x2\0\0\x3\x16)

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  • Use the preformatted text formatting option in the editor for all log entries and configuration output.
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And in the red box it says that your client version is unsupported. With some delay, they don’t let old clients connect any more. If you run the server, you can probably change that but on the long-term it is better to run with more recent versions (regarding bugs, security).

Debian 13 (trixie) already ships a newer version 3.16.4:

For Ubuntu, they directly package via PPA: Desktop client : “Nextcloud development” team (not sure if that can be used in any way on debian).

2 Likes

Thanks tflidd,

Switching to Debian 13 Trixie solved the problem; I had missed the upgrade.

I still had to create a new synchronisation folder on the new installation, as the old one wasn’t working, probably due to access issues. I tried to modify it, but that didn’t work, so I created a brand new shared folder and now it’s fine.

Thanks again.