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Sorry to hear youâre facing problems 
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Or for longer, use three backticks above and below the code snippet:
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Some or all of the below information will be requested if it isnât supplied; for fastest response please provide as much as you can 
Nextcloud version (eg, 20.0.5): Space 24.0.1
Operating system and version (eg, Ubuntu 20.04): NAME=âUbuntuâ VERSION=â20.04.3 LTS (Focal Fossa)â
Apache or nginx version (eg, Apache 2.4.25): replace me
PHP version (eg, 7.4): 8.0.20
DB Type: mysql: Version: 8.0.29
snap list
Name Version Rev Tracking Publisher Notes
core18 20220428 2409 latest/stable canonicalâ base
nextcloud 24.0.1snap1 31033 latest/stable nextcloudâ -
snapd 2.56 16010 latest/stable canonicalâ snapd
The issue you are facing:
Error on command /snap/bin/nextcloud.occ files:transfer-ownership
Is this the first time youâve seen this error? (Y/N): Y
Steps to replicate it:
- do command /snap/bin/nextcloud.occ files:transfer-ownership
root@nextcloud1z1:~# /snap/bin/nextcloud.occ files:transfer-ownership olga.kim oksana.shevchenko
Validating quota
Analysing files of olga.kim âŚ
2194 [============================]
Collecting all share information for files and folders of olga.kim âŚ
77 [============================]
Transferring files to oksana.shevchenko/files/transferred from Kim, Olga on 2022-06-16 10-34-57 âŚ
Restoring shares âŚ
70/77 [=========================>â] 90%Could not restore share with id 50025:Could not get proper share mount for 1522103. Failing since else the next calls are called with null : #0 /snap/nextcloud/31033/htdocs/lib/private/Share20/Manager.php(992): OC\Share20\Manager->generalCreateChecks()
#1 /snap/nextcloud/31033/htdocs/apps/files/lib/Service/OwnershipTransferService.php(421): OC\Share20\Manager->updateShare()
#2 /snap/nextcloud/31033/htdocs/apps/files/lib/Service/OwnershipTransferService.php(185): OCA\Files\Service\OwnershipTransferService->restoreShares()
#3 /snap/nextcloud/31033/htdocs/apps/files/lib/Command/TransferOwnership.php(150): OCA\Files\Service\OwnershipTransferService->transfer()
#4 /snap/nextcloud/31033/htdocs/3rdparty/symfony/console/Command/Command.php(255): OCA\Files\Command\TransferOwnership->execute()
#5 /snap/nextcloud/31033/htdocs/3rdparty/symfony/console/Application.php(1009): Symfony\Component\Console\Command\Command->run()
#6 /snap/nextcloud/31033/htdocs/3rdparty/symfony/console/Application.php(273): Symfony\Component\Console\Application->doRunCommand()
#7 /snap/nextcloud/31033/htdocs/3rdparty/symfony/console/Application.php(149): Symfony\Component\Console\Application->doRun()
#8 /snap/nextcloud/31033/htdocs/lib/private/Console/Application.php(211): Symfony\Component\Console\Application->run()
#9 /snap/nextcloud/31033/htdocs/console.php(99): OC\Console\Application->run()
#10 /snap/nextcloud/31033/htdocs/occ(11): require_once(ââŚâ)
#11 {main}
77/77 [============================] 100%
root@nextcloud1z1:~#