Hello,
We have problem with push notifications on both iOS and Android.
The problem is that some users are not getting push notifications from Nextcloud Talk.
context:
We deployed an instance of Nextcloud on our VPS. All was going smoothly, until i accidentally executed
sudo chown -R www-data:www-data /as you probably know that essentially forced me to extract the data and database from VPS and reinstall the OS.
After that fiasco, i restored the whole instance including the orignal Nextcloud files folder.
After a few weeks we found out that not everybody was getting push notifications from NC Talk.
That means i as admin have been getting notifications on iOS but some of my colleagues just didn’t.
I did the obvious: restart VPS, relogin on all devices, clear the cache, reinstall NC apps. tried disabling and enabling the notification app in out NC instance, none of that worked.
So i started looking through forums and found this
That gave me the idea to look into /data/appdata_oc…/identityproof.
After looking over the user files i discovered these files contain the private and public keys for https://push-notifications.nextcloud.com.
Then i discovered that i have 2 folders appdata_oc… I don’t know if that’s a problem, because in one of the folders the /identityproof has some users duplicated, but it doesn’t contain new users that we created since the fiasco with the chown command.
if i modify these folders and merge the users inside can it fix my problem?
Running: Ubuntu Server 18.04 LTS
PHP: 7.2
MySQL
Apache 2.4.29
NC: 17.0.3
Any help is very appreciated.