@archit3cct have a look at the docker logs, look for something like
Loading new document from URI: [file:///user/docs/35/New%20Document.odt] for session [0002]
And see if there are any errors after that
@archit3cct have a look at the docker logs, look for something like
Loading new document from URI: [file:///user/docs/35/New%20Document.odt] for session [0002]
And see if there are any errors after that
@lukas do I understand correctly that you donât even get to the list of documents (something like this)?
Are you sure you configured the âCollabora Online serverâ correctly? (no leading slash, https)
@icewind I checked the logsâŚand it seems its blocking the serverâs external IP:
WOPI host is not on the same host as the WOPI client: â149.210..â. Connection is not allowed.^[[0m
^[[1m^[[31mwsd-00020-22 00:04:45.604027 [ client_ws_0002 ] No acceptable WOPI hosts found matching the target host [cloud..] in config.^[[0m
I have no idea how to change this tho.
Make sure you provided the correct domain to the docker (-e domain=....
)? it uses that to determine which servers are allowed, setting the domain name of the nextcloud server should work.
GET https://www.domain.com/apps/richdocuments/ajax/documents/list net::ERR_EMPTY_RESPONSE
Hmm, that doesnât seem related to the collabora docker, anything in the owncloud log (try setting the minimum log level to debug to)
Thanks for your patience
There are some entries which say:
Error PHP Undefined index: dir at /usr/share/nextcloud/apps/richdocuments/controller/documentcontroller.php#289
But they could be caused by the wrong domain i set previously.
There are also some entries with:
Debug no app in context getDiscovery(): Getting discovery.xml from the cache.
Is expected
Looks related to trying to create a new document
@icewind I am having the same problem that the application opens as described by archit3cct but then get the unexpected connection error.
The debug log shows:
It did create the (empty) file:
The discovery shows the XML output as described by lukas.
The only difference is that I made is with the docker command to start it, to point to a different IP and port number:
docker run -t -d -p 192.168.0.245:8082:9980 -e "domain=cloud\.nextcloud\.com" --cap-add MKNOD collabora/code
I would not expect that would be a real issue.
Below is a little diagram how I have set it up currently:
Traffic comes in from internet to the apache (proxy) server which translates several subdomains to the relevant VMâs. Both Nextcloud and Collabora are installed on the same VM but Collabora has the server IP address instead of localhost. This since Apache2 is running on a different VM.
When running the docker without -d I can see the following lines:
wsd-00020-03 00:00:59.652406 [ client_req_hdl ] Request from 192.168.0.241:34244: GET /lool/ws/https://cloud.mydomain.com/apps/richdocuments/wopi/files/539952?access_token=MmDqKhmaclv3bc6t3G
kcIix6JBuXVEpG HTTP/1.1 / Host: office.mydomain.com / Pragma: no-cache / Cache-Control: no-cache / Origin: https://office.mydomain.com / Sec-WebSocket-Version: 13 / DNT: 1 / User-Agent: Mozi
lla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.82 Safari/537.36 / Accept-Encoding: gzip, deflate, sdch, br / Accept-Language: en-GB,en-US;q=0.8,en;q=0.6,
nl;q=0.4 / Sec-WebSocket-Key: Px+cnXf6eTLKB1uatw7XYA== / Sec-WebSocket-Extensions: permessage-deflate; client_max_window_bits / X-Forwarded-For: 192.168.0.1 / X-Forwarded-Host: office.mydomain.com / X-Forwarded-Server: office.mydomain.com / Upgrade: WebSocket / Connection: Upgrade
then few lines lower:
kit-00101-00 00:01:10.851174 [ loolkit ] link("/opt/collaboraoffice5.1/CREDITS.fodt","/opt/lool/child-roots/101/lo/CREDITS.fodt") failed. Exiting. (errno: Operation not permitted)
frk-00029-00 00:01:11.471271 [ loolforkit ] Child 101 has exited, removing its jail '/opt/lool/child-roots/101'
wsd-00020-03 00:01:15.757649 [ client_ws_0001 ] getNewChild: No live child, forking more.
wsd-00020-03 00:01:15.757795 [ client_ws_0001 ] getNewChild: Timed out while waiting for new child.
wsd-00020-03 00:01:15.757865 [ client_ws_0001 ] Failed to get new child. Service Unavailable.
wsd-00020-03 00:01:15.758209 [ client_ws_0001 ] ClientRequestHandler::handleRequest: WebSocketErrorMessageException: Service is unavailable. Please try again later and report to your adminis
trator if the issue persists.
I am bit unclear now how to tackle this issue.
Did you get it solved? I have a similar error I just canât get rid off.
Hi, the same problem with loosing connection in the 2nd stage. The docker image output shows that main process has problem⌠it starts and ends again and again:
03:28:58.016812 [ loolforkit ] Child 12144 has exited, removing its jail '/opt/lool/child-roots/12144â
wsd-00020-00 03:29:03.206534 [ loolwsd ] MasterToForKit: spawn 1
wsd-00020-00 03:29:03.206581 [ loolwsd ] Writing to pipe. Data: [spawn 1].
frk-00029-00 03:29:03.013113 [ loolforkit ] readFIFO for pipe: wsd_pipe_rd returned: 8
frk-00029-00 03:29:03.013146 [ loolforkit ] Read line from pipe: wsd_pipe_rd, line: [spawn 1], data: [].
frk-00029-00 03:29:03.013155 [ loolforkit ] ForKit command: [spawn 1].
frk-00029-00 03:29:03.013171 [ loolforkit ] Spawning 1 child per request.
frk-00029-00 03:29:03.013179 [ loolforkit ] Creating 1 new child.
frk-00029-00 03:29:03.013187 [ loolforkit ] Forking a loolkit process.
frk-00029-00 03:29:03.015983 [ loolforkit ] Forked kit [12149].
kit-12149-00 03:29:03.016355 [ loolforkit ] Initializing kit
kit-12149-00 03:29:03.016421 [ loolforkit ] Log level is [8].
kit-12149-00 03:29:03.016470 [ loolkit ] Process started.
kit-12149-00 03:29:03.016562 [ loolkit ] Jail path: /opt/lool/child-roots/12149/
kit-12149-00 03:29:03.016764 [ loolkit ] symlink("âŚ/lo","/opt/lool/child-roots/12149/opt/collaboraoffice5.1")
kit-12149-00 03:29:03.151557 [ loolkit ] link("/opt/collaboraoffice5.1/CREDITS.fodt","/opt/lool/child-roots/12149/lo/CREDITS.fodt") failed. Exiting. (errno: Operation not permitted)
This line started appearing in my docker logs
wsd-00020-03 00:14:40.957852 [ client_ws_0002 ] WOPI::CheckFileInfo returned: {âmessageâ:âApp is not enabledâ}
I can confirm categorically that the App is indeed enabled. Could this be the root of my issues. I can successfully get the Collabora interface to load but it gives me the unknown error trying to open a file.
If I go directly to the office app I can see all my files infact for some really odd reason I can occasionally open some of them, it is however rare.
Any ideas??
In the hope that it would give better guidance on whats going wrong, Here is a complete excerpt of the logs where I try to open an XLS document and it fails
wsd-00020-02 00:22:10.021058 [ client_req_hdl ] Request from 192.168.100.55:36194: POST /loleaflet/1.7.2/loleaflet.html?WOPISrc=https%3A%2F%2Fcloud.example.com%2Findex.php%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F398742&title=ITB%20Payroll%20details.xls&lang=en-gb&closebutton=1&revisionhistory=1 HTTP/1.0 / Host: office.example.com / Connection: close / Content-Length: 45 / Cache-Control: max-age=0 / Origin: null / Upgrade-Insecure-Requests: 1 / User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 / Content-Type: application/x-www-form-urlencoded / Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,/;q=0.8 / Accept-Encoding: gzip, deflate, br / Accept-Language: en-US,en;q=0.8 / Cookie: nc_sameSiteCookielax=true; nc_sameSiteCookiestrict=true; __zlcmid=bXfgg1k3LqhOSP
wsd-00020-02 00:22:10.021482 [ client_req_hdl ] Preprocessing file: /usr/share/loolwsd//loleaflet/dist/loleaflet.html
wsd-00020-03 00:22:10.336333 [ client_req_hdl ] Request from 192.168.100.55:36196: GET /lool/ws/https%3A%2F%2Fcloud.example.com%2Findex.php%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F398742?access_token=cEuC5LhtO9uf5MUa5UA4T1TDg3oibzL4 HTTP/1.0 / Upgrade: websocket / Connection: upgrade / Host: office.example.com / Pragma: no-cache / Cache-Control: no-cache / Origin: https://office.example.com / Sec-WebSocket-Version: 13 / User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 / Accept-Encoding: gzip, deflate, sdch, br / Accept-Language: en-US,en;q=0.8 / Cookie: nc_sameSiteCookielax=true; nc_sameSiteCookiestrict=true; __zlcmid=bXfgg1k3LqhOSP / Sec-WebSocket-Key: kvPuuYuDJyN44Mbsc8wTdQ== / Sec-WebSocket-Extensions: permessage-deflate; client_max_window_bits
wsd-00020-03 00:22:10.336674 [ client_ws_000a ] Thread started.
wsd-00020-03 00:22:10.336914 [ client_ws_000a ] Starting GET request handler for session [000a].
wsd-00020-03 00:22:10.337073 [ client_ws_000a ] Sending to Client [statusindicator: find].
wsd-00020-03 00:22:10.337284 [ client_ws_000a ] getNewChild: Have 5 children, forking 0
wsd-00020-03 00:22:10.337512 [ client_ws_000a ] getNewChild: Returning new child [44].
wsd-00020-03 00:22:10.337724 [ client_ws_000a ] New DocumentBroker for docKey [cloud.example.com/index.php/apps/richdocuments/wopi/files/398742].
wsd-00020-03 00:22:10.337891 [ client_ws_000a ] DocumentBroker [https://cloud.example.com/index.php/apps/richdocuments/wopi/files/398742?access_token=cEuC5LhtO9uf5MUa5UA4T1TDg3oibzL4] created. DocKey: [cloud.example.com/index.php/apps/richdocuments/wopi/files/398742]
wsd-00020-03 00:22:10.338058 [ client_ws_000a ] Validating: https://cloud.example.com/index.php/apps/richdocuments/wopi/files/398742?access_token=cEuC5LhtO9uf5MUa5UA4T1TDg3oibzL4
wsd-00020-03 00:22:10.338239 [ client_ws_000a ] Public URI [https://cloud.example.com/index.php/apps/richdocuments/wopi/files/398742?access_token=cEuC5LhtO9uf5MUa5UA4T1TDg3oibzL4] considered WOPI.
wsd-00020-03 00:22:10.338397 [ client_ws_000a ] Storage ctor: https://cloud.example.com/index.php/apps/richdocuments/wopi/files/398742?access_token=cEuC5LhtO9uf5MUa5UA4T1TDg3oibzL4
wsd-00020-03 00:22:10.338541 [ client_ws_000a ] WopiStorage ctor with localStorePath: , jailPath: , uri: [https://cloud.example.com/index.php/apps/richdocuments/wopi/files/398742?access_token=cEuC5LhtO9uf5MUa5UA4T1TDg3oibzL4].
wsd-00020-03 00:22:10.338684 [ client_ws_000a ] Getting info for wopi uri [https://cloud.example.com/index.php/apps/richdocuments/wopi/files/398742?access_token=cEuC5LhtO9uf5MUa5UA4T1TDg3oibzL4].
wsd-00020-03 00:22:10.389892 [ client_ws_000a ] WOPI::CheckFileInfo header for URI [https://cloud.example.com/index.php/apps/richdocuments/wopi/files/398742?access_token=cEuC5LhtO9uf5MUa5UA4T1TDg3oibzL4]:
Server: nginx/1.10.0 (Ubuntu) / Date: Fri, 12 Aug 2016 20:38:17 GMT / Content-Type: application/json; charset=utf-8 / Content-Length: 32 / Connection: close / X-Powered-By: PHP/5.5.9-1ubuntu4.17 / Set-Cookie: nc_sameSiteCookiestrict=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=strict / Set-Cookie: nc_sameSiteCookielax=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=lax / Set-Cookie: oc_sessionPassphrase=u4kjS00VOSHKUnaD%2BjuHXnEcmgtwe9WW%2Bjxij0NHVdPc4%2BHRnxlKTJ4jOiG%2BQ9vZlNeDuYmZsnvHTsQqvvbfzLAkCtqwzdQorQRfIQ6d78wyhduquYXlnzqk8IGNkvgP; path=/; secure; httponly / Set-Cookie: oc787bc65a54=9mj3tte1eiph7166990g0lnc90; path=/; HttpOnly / Expires: Thu, 19 Nov 1981 08:52:00 GMT / Cache-Control: no-cache, must-revalidate / Pragma: no-cache / Content-Security-Policy: default-src ânoneâ;script-src âselfâ âunsafe-evalâ;style-src âselfâ âunsafe-inlineâ;img-src âselfâ data: blob:;font-src âselfâ;connect-src âselfâ;media-src âselfâ / X-Content-Type-Options: nosniff / X-XSS-Protection: 1; mode=block / X-Robots-Tag: none / X-Frame-Options: SAMEORIGIN / X-Download-Options: noopen / X-Permitted-Cross-Domain-Policies: none /
wsd-00020-03 00:22:10.390813 [ client_ws_000a ] WOPI::CheckFileInfo returned: {âmessageâ:âApp is not enabledâ}
wsd-00020-03 00:22:10.391252 [ client_ws_000a ] ~DocumentBroker [https://cloud.example.com/index.php/apps/richdocuments/wopi/files/398742?access_token=cEuC5LhtO9uf5MUa5UA4T1TDg3oibzL4] destroyed with 0 sessions left.
wsd-00020-03 00:22:10.391413 [ client_ws_000a ] ~ChildProcess dtor [44].
kit-00044-00 00:22:10.352726 [ loolkit ] Connection closed.
kit-00044-00 00:22:10.352984 [ loolkit ] SocketProcessor finishing. TerminationFlag: 0, n: 2, payload size: 2, flags: 88
kit-00044-00 00:22:10.353139 [ loolkit ] SocketProcessor finished.
kit-00044-00 00:22:10.353293 [ loolkit ] Removing â/loâ
kit-00044-00 00:22:10.743189 [ loolkit ] Removing â/user/docs/â
wsd-00020-00 00:22:10.782578 [ prison_ws ] Connection closed.
wsd-00020-00 00:22:10.782793 [ prison_ws ] SocketProcessor finishing. TerminationFlag: 0, n: 0, payload size: 0, flags: 0
wsd-00020-00 00:22:10.782967 [ prison_ws ] SocketProcessor finished.
wsd-00020-03 00:22:10.783200 [ client_ws_000a ] Closing child [44].
wsd-00020-03 00:22:10.783368 [ client_ws_000a ] ClientRequestHandler::handleRequest: BadRequestException: Invalid URI or access denied.
wsd-00020-03 00:22:10.783554 [ client_ws_000a ] Thread finished.
kit-00044-00 00:22:11.745298 [ loolkit ] Process finished.
frk-00029-00 00:22:11.897729 [ loolforkit ] Child 44 has exited, removing its jail â/opt/lool/child-roots/44â
wsd-00020-10 00:22:14.188226 [ loolwsd ] Total memory used: 169372
If anyone has any ideaâs Iâve been battling with this since it was announced on nextcloud.com and it has my heart broke at this stage.
Regards,
Laoistom
Edit :
More errors crawling out of the wood work now.
wsd-00020-02 00:00:39.645093 [ client_ws_0001 ] ClientRequestHandler::handleRequest: WebSocketErrorMessageException: Service is unavailable. Please try again later and report to your administrator if the issue persists.
Looks like there is an issue with the websocket.
Hello im trying to open collabora this is my reverse proxy but dont work
server {
listen 443 ssl;
server_name hbloffice;
ssl_certificate /etc/nginx/ssl/hbloffice.crt;
ssl_certificate_key /etc/nginx/ssl/hbloffice.key;
# static files
location ^~ /loleaflet {
proxy_pass https://10.6.0.1:9980;
proxy_set_header Host $http_host;
}
# WOPI discovery URL
location ^~ /hosting/discovery {
proxy_pass https://10.6.0.1:9980;
proxy_set_header Host $http_host;
}
# websockets, download, presentation and image upload
location ^~ /lool {
proxy_pass https://10.6.0.1:9980;
proxy_set_header Upgrade $http_upgrade;
proxy_set_header Connection "upgrade";
proxy_set_header Host $http_host;
}
}
iif i open the https://hbloffice only appers nginx page , and i need open the collabora what i can do thx for the help
Need Help Please?
I installed Nextcloud and its working fine on this domain name www.nextcloud-abc-def.org
but when I try to install docker on my ubuntu 16.0.4 with following command
udo docker run -t -d -p 127.0.0.1:9980:9980 -e âdomain=nextcloud.abc-def.orgâ --restart always --cap-add MKNOD collabora/code
I am getting following error:
docker: Error response from daemon: oci runtime error: process_linux.go:330: running prestart hook 0 caused âexit status 1: time=â2017-02-20T01:43:35-05:00â level=fatal msg=âfailed to add interface vethd6f3252 to sandbox: failed to get link by name \âvethd6f3252\â: Link not foundâ\nâ.
i guess you forgot to escape the characters in:
docker run -t -d -p 127.0.0.1:9980:9980 -e âdomain=nextcloud.abc-def.orgâ --restart always --cap-add MKNOD collabora/code
escape the dots with double-backslash instead:
docker run -t -d -p 127.0.0.1:9980:9980 -e âdomain=nextcloud\\.abc-def\\.orgâ --restart always --cap-add MKNOD collabora/code
ps: I even had to quad-escape the characters in here so the post would show the correct command