Problem creating file or folder

Florian2 · September 21, 2022, 8:49am

hello, I encounter a problem when creating a file or folder I have an error message that appears after the deposit of a file or the creation of a folder

I don’t understand where it comes from because when I reload the page the file is still created

bloo · September 21, 2022, 10:51am

github.com/nextcloud/polls

[Bug]: File handling error: Could not fetch file details

opened 08:59AM - 20 Sep 22 UTC

Ho551

bug 3. to review

### ⚠️ This issue respects the following points: ⚠️ - [X] This is a **bug**, no…t a question or a configuration/webserver/proxy issue. - [X] This issue is **not** already reported on Github _(I've searched it)_. - [X] Nextcloud Server **is** up to date. See [Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) for supported versions. - [X] Nextcloud Server **is** running on 64bit capable CPU, PHP and OS. - [X] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/). ### Bug description As soon as a file has been uploaded via the web interface, an error message appears. "Could not fetch file details" The page doesn't refresh either. With a manual refresh, the uploaded file is displayed. Even deleting a file does not refresh the page. The loading icon is displayed until the manual refresh. An NC 20.0.4 is also running on the server, the problem does not occur here. NC log is emtpy - no information here. ### Steps to reproduce 1. Upload a file via webclient 2. After upload notification in NC "Could not fetch file details " 3. The page doesn't refresh 4. With a manual refresh, the uploaded file is displayed ### Expected behavior NC should refresh itself and display the uploaded file. ### Installation method Community Manual installation with Archive ### Operating system Debian/Ubuntu ### PHP engine version PHP 8.0 ### Web server Apache (supported) ### Database engine version MariaDB ### Is this bug present after an update or on a fresh install? Updated from a minor version (ex. 22.2.3 to 22.2.4) ### Are you using the Nextcloud Server Encryption module? Encryption is Disabled ### What user-backends are you using? - [X] Default user-backend _(database)_ - [ ] LDAP/ Active Directory - [ ] SSO - SAML - [ ] Other ### Configuration report ```shell { "system": { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "***REMOVED SENSITIVE VALUE***", ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "24.0.5.1", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "mysql.utf8mb4": true, "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "mail_smtpmode": "smtp", "mail_smtpauthtype": "LOGIN", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "587", "mail_smtpauth": 1, "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "mail_smtpsecure": "tls", "memcache.local": "\\OC\\Memcache\\APCu", "filelocking.enabled": "true", "memcache.locking": "\\OC\\Memcache\\Redis", "memcache.distributed": "\\OC\\Memcache\\Redis", "redis": { "host": "***REMOVED SENSITIVE VALUE***", "port": 6379, "password": "***REMOVED SENSITIVE VALUE***", "timeout": 1.5 }, "maintenance": false, "theme": "", "loglevel": 2, "updater.release.channel": "stable", "htaccess.RewriteBase": "\/", "default_phone_region": "DE", "allowNightlyUpdates": [], "app_install_overwrite": [ "drawio", "keeporsweep", "apporder", "bruteforcesettings", "groupfolders", "onlyoffice", "files_lock", "previewgenerator", "deck", "documentserver_community" ], "onlyoffice": { "verify_peer_off": true }, "log_type": "file", "logtimezone": "Europe\/Berlin", "logfile": "\/var\/log\/nextcloud\/cloud.log", "syslog_tag": "Cloud", "mail_sendmailmode": "smtp" } } ``` ### List of activated Apps ```shell - accessibility: 1.10.0 - activity: 2.16.0 - admin_audit: 1.14.0 - announcementcenter: 6.3.1 - apporder: 0.15.0 - bruteforcesettings: 2.4.0 - calendar: 3.5.0 - camerarawpreviews: 0.8.0 - circles: 24.0.1 - cloud_federation_api: 1.7.0 - comments: 1.14.0 - contacts: 4.2.1 - contactsinteraction: 1.5.0 - dashboard: 7.4.0 - dav: 1.22.0 - deck: 1.7.1 - drawio: 1.0.3 - external: 4.0.0 - extract: 1.3.5 - federatedfilesharing: 1.14.0 - federation: 1.14.0 - files: 1.19.0 - files_external: 1.16.1 - files_lock: 24.0.1 - files_pdfviewer: 2.5.0 - files_rightclick: 1.3.0 - files_sharing: 1.16.2 - files_trashbin: 1.14.0 - files_versions: 1.17.0 - firstrunwizard: 2.13.0 - forms: 2.5.1 - groupfolders: 12.0.1 - logreader: 2.9.0 - lookup_server_connector: 1.12.0 - mail: 1.13.8 - maps: 0.2.1 - music: 1.6.0 - nextcloud_announcements: 1.13.0 - notifications: 2.12.1 - oauth2: 1.12.0 - password_policy: 1.14.0 - passwords: 2022.9.20 - photos: 1.6.0 - polls: 3.8.0 - previewgenerator: 5.0.0 - privacy: 1.8.0 - provisioning_api: 1.14.0 - recommendations: 1.3.0 - richdocuments: 6.2.0 - richdocumentscode: 22.5.502 - serverinfo: 1.14.0 - settings: 1.6.0 - sharebymail: 1.14.0 - spreed: 14.0.5 - support: 1.7.0 - survey_client: 1.12.0 - systemtags: 1.14.0 - tasks: 0.14.4 - text: 3.5.1 - theming: 1.15.0 - twofactor_backupcodes: 1.13.0 - updatenotification: 1.14.0 - user_status: 1.4.0 - viewer: 1.8.0 - workflowengine: 2.6.0 Disabled: - encryption: 2.3.0 - files_videoplayer: 1.10.0 - user_ldap - weather_status: 1.0.0 ``` ### Nextcloud Signing status ```shell No errors have been found. ``` ### Nextcloud Logs ```shell {"reqId":"73ZHMVVoukiKuCZkjnL0","level":3,"time":"2022-09-20T08:22:07+02:00","remoteAddr":"","user":"--","app":"mail","method":"","url":"--","message":"Cron mail sync failed for account 15","userAgent":"--","version":"24.0.5.1","exception":{"Exception":"OCA\\Mail\\Exception\\ServiceException","Message":"IMAP error synchronizing account 15: Error 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server.","Code":11,"Trace":[{"file":"/var/www/html/nextcloud/apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Socket.php","line":375,"function":"_connect","class":"Horde_Imap_Client_Socket","type":"->"},{"file":"/var/www/html/nextcloud/apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Base.php","line":838,"function":"_login","class":"Horde_Imap_Client_Socket","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Base.php","line":1389,"function":"login","class":"Horde_Imap_Client_Base","type":"->","args":["*** sensitive parameters replaced 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with name 'pGe6SHT99q2FXi4b' could not be found","exception":{},"CustomMessage":"Node with name 'pGe6SHT99q2FXi4b' could not be found"}} ``` ### Additional info _No response_

Florian2 · September 21, 2022, 11:47am

Thank u so much!