this might be true or notā¦
anyways this client is made by Nextcloud as well. So if you would dare to get in touch with them you can tell them that you would like to pay for support but only if they would āfixā the problematic client. Thatās the way it would work.
If not many companies which can afford support would duck away from the costs the product might be better already.
Like development costs moneyā¦ where does this money come from to develop things? Or you might wait - if you have time - if itāll be developped at the common speed. Which might take some time.
So why donāt you just even talk to them? Talking to ppl doesnāt cost a dime. And you can be sure that your complaints would be heard.