Support intro
Sorry to hear you’re facing problems. 
The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.
If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.
Getting help
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- Official documentation (searchable and regularly updated)
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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. ![]()
The Basics
- Nextcloud Server version (e.g., 29.x.x):
31.0.9
- Operating system and version (e.g., Ubuntu 24.04):
24.04.3
- Web server and version (e.g, Apache 2.4.25):
NGinx1.28
- Reverse proxy and version _(e.g. nginx 1.27.2)
NGinx 1.24
- PHP version (e.g, 8.3):
8.3.11
- Is this the first time you’ve seen this error? (Yes / No):
n/a
- When did this problem seem to first start?
n/a
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
VM on Proxmox
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
There is no issue, but the question is, if nextcloud 31.0.9 or one of its settings / php files will check an used PostgreSQL 18 as unsupported yet?
Steps to replicate it (hint: details matter!):
-
PostgreSQL 18 is released
-
Will nextcloud warn, if a higher PGSQL version than 17 is in use?
-
here we had already a problem with PostgreSQL 17 for several weeks until an update has been released: Is anyone on the way with NC29 / 30 combined with latest stable PostgreSQL 17? - #6 by besimux
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there have been performance changes in PSQL 18 etc.
PostgreSQL: PostgreSQL 18 Released!