Port Forwardin, internet?

Hello!
I activated the internal XMPP which is fully enough for my setup. In my LAN I see a list of contacts and the online state of those contacts in the sidebar.
If I access my server from an external Network (internet), this is not working. In the internet I get notifications and I can send chat messages, but I donot see a list of contacts + online state.
Is there specific ports which I have to forward?
best regards

5222 TCP XMPP client connection (RFC 6120) Official
5223 TCP XMPP client connection over SSL Unofficial
5269 TCP XMPP server connection (RFC 6120) Official
5298 TCP UDP XMPP JEP-0174: Link-Local Messaging / Official
XEP-0174: Serverless Messaging
8010 TCP XMPP File transfers Unofficial

https://tools.ietf.org/html/rfc6120 §14.7 p171

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No, you don’t need any port forwarding for the internal backend. Can you check your javascript console for errors?

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I did both :wink:
With forwarding enable it still does not work in the internet but local it does.
In the console there is no error:

JQMIGRATE: Migrate is installed, version 1.4.0
DevTools failed to parse SourceMap: https://MyServer/nextcloud/core/vendor/purify.min.js.map
merged-template-prepend.js?v=3a62e3b0-4:3740 Missing plural form in language file
_generatePluralFunction @ merged-template-prepend.js?v=3a62e3b0-4:3740
register @ merged-template-prepend.js?v=3a62e3b0-4:3718
(anonymous) @ de.js?v=3a62e3b0-4:1
jsxc.js:183 State changed to INITIATING
jsxc.js:183 State changed to PREVCONFOUND
jsxc.js:183 check master
jsxc.js:183 I am master.
jsxc.js:183 State changed to ESTABLISHING
jsxc.js:183 Try to attach
jsxc.js:183 SID: internal
jsxc.js:183 ATTACHED: null
jsxc.js:183 Discover muc service
jsxc.js:183 UI State changed to INITIATING
jsxc.js:183 Waiting for server capabilities
jsxc.js:183 Request server capabilities
jsxc.js:183 No saved buddylist.
jsxc.js:183 UI State changed to READY
jsxc.js:183 DSA key loaded
jsxc.js:183 State changed to READY

Presence (user@server/internal): offline

But there is no error

The console looks good, so I don’t have a glue why this is not working. Can you maybe send some test credentials to klaus@jsxc.org?

I sent you but my mail tells me that message cannot be delivered.
Did you still receive the testcredentials?
BTW: My Server runs on a non default port from outside, maybe thats why?

I received your mail, but you forgot to tell me your url. :wink:

ah OK :wink:
I send you per Mail as well :wink:

you got it?

Nope, but maybe you want to send it as pm.

Can you send me an pm that I can answer it?
best regards

You can test forwarded ports using Port Checker website.