Nextcloud version (eg, 20.0.5): 25.0.1
Operating system and version (eg, Ubuntu 20.04): Unraid with latest Linuxserver Docker
Apache or nginx version (eg, Apache 2.4.25): nginx/1.20.2
PHP version (eg, 7.4): 8.0.25
The issue you are facing:
The plus button in the web interface is not working anymore. No matter what browser I use, when I click the button, nothing happens. This is true for all users. No error message is being shown and I can’t find anything in the logs. Uploading via drag and drop to the browser window still works. I didn’t change anything in my instance other than upgrading to NC 25 and updating the docker, whenever there is a new version. Can’t say for sure when the issues started.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Login to nextcloud using any browser
- click the plus button in files (at any folder level)
- nothing happens
The output of your Nextcloud log in Admin > Logging:
Nothing really there…
memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) at /config/www/nextcloud/apps/mail/vendor/bytestream/horde-stream/lib/Horde/Stream.php#402","userAgent":"--","version":"25.0.1.1","data":{"app":"PHP"}}
{"reqId":"vjruIDdcyf6oiQp1YI3I","level":2,"time":"2022-11-16T06:10:01+00:00","remoteAddr":"","user":"--","app":"files","method":"","url":"--","message":"User admin still has unscanned files after running background scan, background scan might be stopped prematurely","userAgent":"--","version":"25.0.1.1","data":{"app":"files"}}
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'htaccess.RewriteBase' => '/',
'memcache.local' => '\\OC\\Memcache\\APCu',
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '192.168.1.115',
'port' => 6379,
),
'filelocking.enabled' => true,
'apps_paths' =>
array (
0 =>
array (
'path' => '/config/www/nextcloud/apps',
'url' => '/apps',
'writable' => true,
),
1 =>
array (
'path' => '/config/www/nextcloud/custom_apps',
'url' => '/custom_apps',
'writable' => true,
),
),
'instanceid' => 'xxx',
'passwordsalt' => 'xxx',
'secret' => 'xxx',
'auth.bruteforce.protection.enabled' => true,
'blacklisted_files' =>
array (
0 => '.htaccess',
1 => 'Thumbs.db',
2 => 'thumbs.db',
),
'trusted_domains' =>
array (
0 => 'localhost',
1 => 'xxx.org',
2 => '192.168.1.70',
),
'trusted_proxies' =>
array (
0 => '192.168.1.50',
),
'overwrite.cli.url' => 'https://xxx.org',
'overwritehost' => 'xxx.org',
'overwriteprotocol' => 'https',
'datadirectory' => '/data',
'dbtype' => 'pgsql',
'version' => '25.0.1.1',
'filesystem_check_changes' => 1,
'dbname' => 'nextcloud',
'dbhost' => '192.168.1.95',
'dbport' => '5432',
'dbtableprefix' => 'oc_',
'dbuser' => 'nc',
'dbpassword' => 'xxx',
'installed' => true,
'default_phone_region' => 'DE',
'enabledPreviewProviders' =>
array (
0 => 'OC\\Preview\\PNG',
1 => 'OC\\Preview\\JPEG',
2 => 'OC\\Preview\\GIF',
3 => 'OC\\Preview\\BMP',
4 => 'OC\\Preview\\XBitmap',
5 => 'OC\\Preview\\MP3',
6 => 'OC\\Preview\\TXT',
7 => 'OC\\Preview\\MarkDown',
8 => 'OC\\Preview\\OpenDocument',
9 => 'OC\\Preview\\Krita',
10 => 'OC\\Preview\\HEIC',
11 => 'OC\\Preview\\Movie',
12 => 'OC\\Preview\\MKV',
13 => 'OC\\Preview\\MP4',
14 => 'OC\\Preview\\AVI',
15 => 'OC\\Preview\\MOV',
16 => 'OC\\Preview\\MSOffice2003',
17 => 'OC\\Preview\\MSOfficeDoc',
18 => 'OC\\Preview\\PDF',
19 => 'OC\\Preview\\Image',
20 => 'OC\\Preview\\Photoshop',
),
'maintenance' => false,
'data-fingerprint' => 'xxx',
'mail_from_address' => 'xxx',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => 'gmail.com',
'mail_smtphost' => 'smtp.gmail.com',
'mail_smtpport' => '587',
'mail_smtpsecure' => 'tls',
'mail_smtpauth' => 1,
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpname' => 'xxx@gmail.com',
'mail_smtppassword' => 'xxx',
'theme' => '',
'loglevel' => 2,
'updater.release.channel' => 'stable',
'app_install_overwrite' =>
array (
0 => 'onlyoffice',
1 => 'socialsharing_email',
2 => 'files_downloadactivity',
3 => 'apporder',
4 => 'checksum',
5 => 'cfg_share_links',
6 => 'fulltextsearch',
7 => 'fulltextsearch_elasticsearch',
8 => 'files_fulltextsearch',
9 => 'richdocumentscode',
10 => 'bookmarks_fulltextsearch',
11 => 'imageconverter',
12 => 'video_converter',
13 => 'files_trackdownloads',
14 => 'extract',
15 => 'quickaccesssorting',
16 => 'metadata',
17 => 'transfer',
18 => 'audioplayer_sonos',
19 => 'dicomviewer',
20 => 'drawio',
21 => 'duplicatefinder',
22 => 'officeonline',
23 => 'ransomware_protection',
),
);
The output of your Apache/nginx/system log in /var/log/____:
empty