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Hello all,
I searched the internet and the forum, but couldn´t come up with a solution. Any pointers are welcomed.
Nextcloud version: 13.0.2.1
Operating system and version: Ubuntu 18.04
Apache or nginx version : nginx/1.15.2
PHP version: PHP 7.2.7-0ubuntu0.18.04.2 (cli) (built: Jul 4 2018 16:55:24) ( NTS )
The issue you are facing:
I update my server from 16.04 to 18.04. When I tried to open nextcloud the following message appeared
Internal Server Error
The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.
Is this the first time you’ve seen this error?: Y
The output of your Nextcloud log in Admin > Logging:
{"reqId":"CoakpCbPOe86tF72VUPn","level":3,"time":"2018-08-23T10:56:54+02:00","remoteAddr":"193.111.217.134","user":"--","app":"core","method":"GET","url":"\/nextcloud\/","message":"Exc
eption: {\"Exception\":\"OC\\\\HintException\",\"Message\":\"Memcache \\\\OC\\\\Memcache\\\\APCu not available for local cache\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/nextcloud\\
\/lib\\\/private\\\/Server.php(503): OC\\\\Memcache\\\\Factory->__construct('b4f3994d12ad87c...', Object(OC\\\\Log), '\\\\\\\\OC\\\\\\\\Memcache\\\\\\\\AP...', '\\\\\\\\OC\\\\\\\\Memca
che\\\\\\\\AP...', NULL)\\n#1 \\\/var\\\/www\\\/nextcloud\\\/3rdparty\\\/pimple\\\/pimple\\\/src\\\/Pimple\\\/Container.php(113): OC\\\\Server->OC\\\\{closure}(*** sensitive parameters
replaced ***)\\n#2 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/Utility\\\/SimpleContainer.php(116): Pimple\\\\Container->offsetGet('OC\\\\\\\\Memcache\\\\\\\\Fac.
..')\\n#3 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/ServerContainer.php(132): OC\\\\AppFramework\\\\Utility\\\\SimpleContainer->query('OC\\\\\\\\Memcache\\\\\\\\Fac...')\\n#4 \\
\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Server.php(971): OC\\\\ServerContainer->query('OC\\\\\\\\Memcache\\\\\\\\Fac...')\\n#5 \\\/var\\\/www\\\/nextcloud\\\/3rdparty\\\/pimple\
\\/pimple\\\/src\\\/Pimple\\\/Container.php(113): OC\\\\Server->OC\\\\{closure}(*** sensitive parameters replaced ***)\\n#6 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/AppFramewor
k\\\/Utility\\\/SimpleContainer.php(116): Pimple\\\\Container->offsetGet('OC\\\\\\\\Template\\\\\\\\JSC...')\\n#7 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/ServerContainer.php(1
32): OC\\\\AppFramework\\\\Utility\\\\SimpleContainer->query('OC\\\\\\\\Template\\\\\\\\JSC...')\\n#8 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/TemplateLayout.php(304): OC\\\\Se
rverContainer->query('OC\\\\\\\\Template\\\\\\\\JSC...')\\n#9 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/TemplateLayout.php(146): OC\\\\TemplateLayout::findJavascriptFiles(Array)
\\n#10 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/legacy\\\/template.php(207): OC\\\\TemplateLayout->__construct('error', '')\\n#11 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\
\\/Template\\\/Base.php(132): OC_Template->fetchPage()\\n#12 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/legacy\\\/template.php(351): OC\\\\Template\\\\Base->printPage()\\n#13 \\\
/var\\\/www\\\/nextcloud\\\/index.php(55): OC_Template::printExceptionErrorPage(Object(OC\\\\HintException))\\n#14 {main}\",\"File\":\"\\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/
Memcache\\\/Factory.php\",\"Line\":97,\"Hint\":\"Is the matching PHP module installed and enabled?\"}","userAgent":"Mozilla\/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko\/20100101 Firefo
x\/52.0","version":"13.0.2.1"}
The output of your config.php file in /var/www/nextcloud/config/config.php
:
<?php
$CONFIG = array (
'instanceid' => 'ocpivgul4ci1',
'passwordsalt' => 'HJklI1qoiQSVCln9a+6AU+iwBjiKVR',
'secret' => 'fRH7QYPnWxHe/QEurkqsZrUAc3zmrTSoqzMW9DBCn/Qpsfj6',
'trusted_domains' =>
array (
0 => 'DOMAIN',
1 => '192.168.178.33',
),
'datadirectory' => '/var/nextcloud_data',
'overwrite.cli.url' => 'http://DOMAIN/nextcloud',
'dbtype' => 'mysql',
'version' => '13.0.2.1',
'dbname' => 'nextcloud_db',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'nextcloud_db_user',
'dbpassword' => 'PvrPGsnn',
'logtimezone' => 'Europe/Berlin',
'installed' => true,
'memcache.local' => '\\OC\\Memcache\\APCu',
'default_language' => 'de',
'loglevel' => 0,
'maintenance' => false,
'theme' => '',
'overwriteprotocol' => 'https',
'skeletondirectory' => '',
);
The output of the log in /var/nextcloud_data/nextcloud.log
:
{"reqId":"CoakpCbPOe86tF72VUPn","level":3,"time":"2018-08-23T10:56:54+02:00","remoteAddr":"193.111.217.134","user":"--","app":"core","method":"GET","url":"\/nextcloud\/","message":"Exc
eption: {\"Exception\":\"OC\\\\HintException\",\"Message\":\"Memcache \\\\OC\\\\Memcache\\\\APCu not available for local cache\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/nextcloud\\
\/lib\\\/private\\\/Server.php(503): OC\\\\Memcache\\\\Factory->__construct('b4f3994d12ad87c...', Object(OC\\\\Log), '\\\\\\\\OC\\\\\\\\Memcache\\\\\\\\AP...', '\\\\\\\\OC\\\\\\\\Memca
che\\\\\\\\AP...', NULL)\\n#1 \\\/var\\\/www\\\/nextcloud\\\/3rdparty\\\/pimple\\\/pimple\\\/src\\\/Pimple\\\/Container.php(113): OC\\\\Server->OC\\\\{closure}(*** sensitive parameters
replaced ***)\\n#2 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/Utility\\\/SimpleContainer.php(116): Pimple\\\\Container->offsetGet('OC\\\\\\\\Memcache\\\\\\\\Fac.
..')\\n#3 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/ServerContainer.php(132): OC\\\\AppFramework\\\\Utility\\\\SimpleContainer->query('OC\\\\\\\\Memcache\\\\\\\\Fac...')\\n#4 \\
\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Server.php(971): OC\\\\ServerContainer->query('OC\\\\\\\\Memcache\\\\\\\\Fac...')\\n#5 \\\/var\\\/www\\\/nextcloud\\\/3rdparty\\\/pimple\
\\/pimple\\\/src\\\/Pimple\\\/Container.php(113): OC\\\\Server->OC\\\\{closure}(*** sensitive parameters replaced ***)\\n#6 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/AppFramewor
k\\\/Utility\\\/SimpleContainer.php(116): Pimple\\\\Container->offsetGet('OC\\\\\\\\Template\\\\\\\\JSC...')\\n#7 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/ServerContainer.php(1
32): OC\\\\AppFramework\\\\Utility\\\\SimpleContainer->query('OC\\\\\\\\Template\\\\\\\\JSC...')\\n#8 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/TemplateLayout.php(304): OC\\\\Se
rverContainer->query('OC\\\\\\\\Template\\\\\\\\JSC...')\\n#9 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/TemplateLayout.php(146): OC\\\\TemplateLayout::findJavascriptFiles(Array)
\\n#10 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/legacy\\\/template.php(207): OC\\\\TemplateLayout->__construct('error', '')\\n#11 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\
\\/Template\\\/Base.php(132): OC_Template->fetchPage()\\n#12 \\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/legacy\\\/template.php(351): OC\\\\Template\\\\Base->printPage()\\n#13 \\\
/var\\\/www\\\/nextcloud\\\/index.php(55): OC_Template::printExceptionErrorPage(Object(OC\\\\HintException))\\n#14 {main}\",\"File\":\"\\\/var\\\/www\\\/nextcloud\\\/lib\\\/private\\\/
Memcache\\\/Factory.php\",\"Line\":97,\"Hint\":\"Is the matching PHP module installed and enabled?\"}","userAgent":"Mozilla\/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko\/20100101 Firefo
x\/52.0","version":"13.0.2.1"}
The output of the log in /var/log/nginx/error.log
:
2018/08/23 08:30:50 [error] 5045#5045: *1560 open() "/etc/nginx/html/a2billing/admin/Public/index.php" failed (2: No such file or directory), client: 37.49.231.158, server: laufsegel.g
oip.de, request: "GET //a2billing/admin/Public/index.php HTTP/1.1", host: "78.52.215.215:443"
2018/08/23 09:13:51 [error] 5045#5045: *1563 access forbidden by rule, client: 60.191.38.77, server: DOMAIN, request: "GET / HTTP/1.1", host: "78.52.215.215:443"
2018/08/23 10:08:07 [warn] 1321#1321: the "ssl" directive is deprecated, use the "listen ... ssl" directive instead in /etc/nginx/conf.d/DOMAIN.conf:28
2018/08/23 10:08:09 [error] 1516#1516: *2 open() "/etc/nginx/html/server-status" failed (2: No such file or directory), client: 127.0.0.1, server: DOMAIN, request: "GET /ser
ver-status?auto HTTP/1.1", host: "127.0.0.1"
2018/08/23 10:08:09 [error] 1516#1516: *4 open() "/etc/nginx/html/server-status" failed (2: No such file or directory), client: 127.0.0.1, server: DOMAIN, request: "GET /ser
ver-status?auto HTTP/1.1", host: "127.0.0.1"
2018/08/23 10:08:10 [error] 1516#1516: *6 open() "/etc/nginx/html/stub_status" failed (2: No such file or directory), client: 127.0.0.1, server: DOMAIN, request: "GET /stub_
status HTTP/1.1", host: "127.0.0.1"
2018/08/23 10:08:10 [error] 1516#1516: *8 open() "/etc/nginx/html/stub_status" failed (2: No such file or directory), client: 127.0.0.1, server: DOMAIN, request: "GET /stub_
status HTTP/1.1", host: "127.0.0.1"
2018/08/23 10:08:10 [error] 1516#1516: *10 open() "/etc/nginx/html/status" failed (2: No such file or directory), client: 127.0.0.1, server: DOMAIN, request: "GET /status HT
TP/1.1", host: "127.0.0.1"
2018/08/23 10:08:10 [error] 1516#1516: *12 open() "/etc/nginx/html/status" failed (2: No such file or directory), client: 127.0.0.1, server: DOMAIN, request: "GET /status HT
TP/1.1", host: "127.0.0.1"
2018/08/23 10:08:10 [error] 1516#1516: *14 open() "/etc/nginx/html/status" failed (2: No such file or directory), client: 127.0.0.1, server: DOMAIN, request: "GET /status?fu
ll&json HTTP/1.1", host: "127.0.0.1"
2018/08/23 10:08:10 [error] 1516#1516: *16 open() "/etc/nginx/html/status" failed (2: No such file or directory), client: 127.0.0.1, server: DOMAIN, request: "GET /status?fu
ll&json HTTP/1.1", host: "127.0.0.1"
2018/08/23 10:09:06 [error] 1516#1516: *29 open() "/etc/nginx/html/favicon.ico" failed (2: No such file or directory), client: 193.111.217.134, server: DOMAIN, request: "GET
/favicon.ico HTTP/1.1", host: "DOMAIN"
Also I get via cron the following message
PHP Warning: PHP Startup: Unable to load dynamic library ‚/usr/lib/php/20151012/apcu.so‘ – /usr/lib/php/20151012/apcu.so: cannot open shared object file: No such file or directory in Unknown on line 0
PHP Warning: PHP Startup: Unable to load dynamic library ‚/usr/lib/php/20151012/apcu.so‘ – /usr/lib/php/20151012/apcu.so: cannot open shared object file: No such file or directory in Unknown on line 0
As found here I tried to comment out in /etc/php/7.2/fpm/conf.d/20-apcu.ini the line
extension=apcu.so
and restarted the complete system. Same result.
Also I tried to reinstall php
php7.2-fpm php7.2-gd php7.2-mysql php7.2-curl php7.2-xml php7.2-zip php7.2-intl php7.2-mbstring php7.2-bz2 php7.2-json php-apcu
No result.
Any ideas?
Besr regards
Hans