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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
:/var/www/html# php occ
An unhandled exception has been thrown:
Doctrine\DBAL\Exception: Failed to connect to the database: An exception occurred in the driver: could not find driver in /var/www/html/lib/private/DB/Connection.php:163
Stack trace:
#0 /var/www/html/3rdparty/doctrine/dbal/src/Connection.php(453): OC\DB\Connection->connect()
#1 /var/www/html/3rdparty/doctrine/dbal/src/Connection.php(411): Doctrine\DBAL\Connection->getDatabasePlatformVersion()
#2 /var/www/html/3rdparty/doctrine/dbal/src/Connection.php(318): Doctrine\DBAL\Connection->detectDatabasePlatform()
#3 /var/www/html/lib/private/DB/ConnectionAdapter.php(200): Doctrine\DBAL\Connection->getDatabasePlatform()
#4 /var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php(121): OC\DB\ConnectionAdapter->getDatabasePlatform()
#5 /var/www/html/lib/private/AppConfig.php(1237): OC\DB\QueryBuilder\QueryBuilder->expr()
#6 /var/www/html/lib/private/AppConfig.php(262): OC\AppConfig->loadConfig()
#7 /var/www/html/lib/private/AppConfig.php(1378): OC\AppConfig->searchValues()
#8 /var/www/html/lib/private/App/AppManager.php(131): OC\AppConfig->getValues()
#9 /var/www/html/lib/private/App/AppManager.php(152): OC\App\AppManager->getInstalledAppsValues()
#10 /var/www/html/lib/private/legacy/OC_App.php(234): OC\App\AppManager->getInstalledApps()
#11 /var/www/html/lib/private/AppFramework/Bootstrap/Coordinator.php(90): OC_App::getEnabledApps()
#12 /var/www/html/lib/base.php(706): OC\AppFramework\Bootstrap\Coordinator->runInitialRegistration()
#13 /var/www/html/lib/base.php(1181): OC::init()
#14 /var/www/html/console.php(48): require_once('...')
#15 /var/www/html/occ(11): require_once('...')
#16 {main}root@motor:/var/www/html# ls -lah
total 1.3M
Nextcloud version _ Hub 8 (29.0.2)
Operating system and version Raspbian GNU/Linux 10 (buster)
Apache or nginx version _ Apache/2.4.59 (Raspbian)
PHP version 8.2.20
The issue you are facing:
Is this the first time you’ve seen this error? (Y):
Steps to replicate it:
-
At a root login type either
php occ
or
sudo -u www-data php occ maintenance:mode --on
or
sudo -u www-data php occ files:scan --path=“shared/files/”
The output of your Nextcloud log in Admin > Logging:
PASTE HERE
The output of your config.php file
<?php
$CONFIG = array (
'instanceid' => '**************',
'passwordsalt' => '******',
'secret' => '*********',
'trusted_domains' =>
array (
0 => '192.168.1.254',
1 => '*.********.com',
2 => '192.168.1.*',
),
'datadirectory' => '/mnt/mount_point/nextcloud',
'dbtype' => 'mysql',
'version' => '29.0.2.2',
'overwrite.cli.url' => 'http://192.168.1.254',
'dbname' => '**********',
'dbhost' => 'localhost:4****',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => '*************',
'dbpassword' => '*********',
'installed' => true,
'mail_from_address' => 'accounts',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => '****.com',
'mail_smtphost' => 'mail.****.com',
'mail_smtpport' => '587',
'mail_smtpauth' => 1,
'mail_smtpname' => 'accounts',
'mail_smtppassword' => '**********,
);
The output of your Apache error log in /var/log/apache2/
:
Fri Jun 21 12:19:53.714661 2024] [php:error] [pid 3605] [client 192.168.1.104:44214] PHP Fatal error: Maximum execution time of 3600 seconds exceeded in /var/www/html/lib/private/Files/Storage/Local.php on line 530
[Fri Jun 21 12:19:53.720816 2024] [php:error] [pid 3605] [client 192.168.1.104:44214] PHP Fatal error: Uncaught PDOException: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away in /var/www/html/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php:130\nStack trace:\n#0 /var/www/html/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php(130): PDOStatement->execute()\n#1 /var/www/html/3rdparty/doctrine/dbal/src/Connection.php(1207): Doctrine\\DBAL\\Driver\\PDO\\Statement->execute()\n#2 /var/www/html/3rdparty/doctrine/dbal/src/Connections/PrimaryReadReplicaConnection.php(292): Doctrine\\DBAL\\Connection->executeStatement()\n#3 /var/www/html/lib/private/DB/Connection.php(373): Doctrine\\DBAL\\Connections\\PrimaryReadReplicaConnection->executeStatement()\n#4 /var/www/html/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php(393): OC\\DB\\Connection->executeStatement()\n#5 /var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php(280): Doctrine\\DBAL\\Query\\QueryBuilder->execute()\n#6 /var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php(326): OC\\DB\\QueryBuilder\\QueryBuilder->execute()\n#7 /var/www/html/lib/private/Lock/DBLockingProvider.php(258): OC\\DB\\QueryBuilder\\QueryBuilder->executeStatement()\n#8 [internal function]: OC\\Lock\\DBLockingProvider->releaseAll()\n#9 {main}\n\nNext Doctrine\\DBAL\\Driver\\PDO\\Exception: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away in /var/www/html/3rdparty/doctrine/dbal/src/Driver/PDO/Exception.php:28\nStack trace:\n#0 /var/www/html/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php(132): Doctrine\\DBAL\\Driver\\PDO\\Exception::new()\n#1 /var/www/html/3rdparty/doctrine/dbal/src/Connection.php(1207): Doctrine\\DBAL\\Driver\\PDO\\Statement->execute()\n#2 /var/www/html/3rdparty/doctrine/dbal/src/Connections/PrimaryReadReplicaConnection.php(292): Doctrine\\DBAL\\Connection->executeStatement()\n#3 /var/www/html/lib/private/DB/Connection.php(373): Doctrine\\DBAL\\Connections\\PrimaryReadReplicaConnection->executeStatement()\n#4 /var/www/html/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php(393): OC\\DB\\Connection->executeStatement()\n#5 /var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php(280): Doctrine\\DBAL\\Query\\QueryBuilder->execute()\n#6 /var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php(326): OC\\DB\\QueryBuilder\\QueryBuilder->execute()\n#7 /var/www/html/lib/private/Lock/DBLockingProvider.php(258): OC\\DB\\QueryBuilder\\QueryBuilder->executeStatement()\n#8 [internal function]: OC\\Lock\\DBLockingProvider->releaseAll()\n#9 {main}\n\nNext Doctrine\\DBAL\\Exception\\ConnectionLost: An exception occurred while executing a query: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away in /var/www/html/3rdparty/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:104\nStack trace:\n#0 /var/www/html/3rdparty/doctrine/dbal/src/Connection.php(1943): Doctrine\\DBAL\\Driver\\API\\MySQL\\ExceptionConverter->convert()\n#1 /var/www/html/3rdparty/doctrine/dbal/src/Connection.php(1885): Doctrine\\DBAL\\Connection->handleDriverException()\n#2 /var/www/html/3rdparty/doctrine/dbal/src/Connection.php(1213): Doctrine\\DBAL\\Connection->convertExceptionDuringQuery()\n#3 /var/www/html/3rdparty/doctrine/dbal/src/Connections/PrimaryReadReplicaConnection.php(292): Doctrine\\DBAL\\Connection->executeStatement()\n#4 /var/www/html/lib/private/DB/Connection.php(373): Doctrine\\DBAL\\Connections\\PrimaryReadReplicaConnection->executeStatement()\n#5 /var/www/html/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php(393): OC\\DB\\Connection->executeStatement()\n#6 /var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php(280): Doctrine\\DBAL\\Query\\QueryBuilder->execute()\n#7 /var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php(326): OC\\DB\\QueryBuilder\\QueryBuilder->execute()\n#8 /var/www/html/lib/private/Lock/DBLockingProvider.php(258): OC\\DB\\QueryBuilder\\QueryBuilder->executeStatement()\n#9 [internal function]: OC\\Lock\\DBLockingProvider->releaseAll()\n#10 {main}\n\nNext OC\\DB\\Exceptions\\DbalException: An exception occurred while executing a query: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away in /var/www/html/lib/private/DB/Exceptions/DbalException.php:71\nStack trace:\n#0 /var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php(328): OC\\DB\\Exceptions\\DbalException::wrap()\n#1 /var/www/html/lib/private/Lock/DBLockingProvider.php(258): OC\\DB\\QueryBuilder\\QueryBuilder->executeStatement()\n#2 [internal function]: OC\\Lock\\DBLockingProvider->releaseAll()\n#3 {main}\n thrown in /var/www/html/lib/private/DB/Exceptions/DbalException.php on line 71
There are no output errors in data/nextcloud.log of consequence.