S[details=“Support intro”]
Sorry to hear you’re facing problems
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Nextcloud version 15.0.5_:
Operating system and version CENTOS 7 , kernel-3.10.0-957.10.1.el7.x86_64
Apache or nginx version (eg, Apache 2.4.25): httpd-2.4.6-88.el7.centos.x86_64
PHP version (eg, 7.1):
PHP Version 7.2.16
System | Linux home 3.10.0-957.10.1.el7.x86_64 #1 SMP Mon Mar 18 15:06:45 UTC 2019 x86_64 |
---|---|
Build Date | Mar 5 2019 13:11:56 |
Server API | Apache 2.0 Handler |
Virtual Directory Support | disabled |
Configuration File (php.ini) Path | /etc/opt/remi/php72 |
Loaded Configuration File | /etc/opt/remi/php72/php.ini |
Scan this dir for additional .ini files | /etc/opt/remi/php72/php.d |
Additional .ini files parsed | …, /etc/opt/remi/php72/php.d/20-gd.ini, … |
The issue you are facing:
All was working fine, until I updated the system and rebooted my home server after a new kernel was installed.
Now I get: PHP module GD not installed.
[root@home wp.rauchholz]# rpm -qa php72-php-gd
php72-php-gd-7.2.16-1.el7.remi.x86_64
[root@home wp.rauchholz]# ls -al /opt/remi/php72/root/usr/lib64/php/modules/gd.so
-rwxr-xr-x 1 root root 108432 5. Mär 13:14 /opt/remi/php72/root/usr/lib64/php/modules/gd.so
and enabled
; Enable gd extension module
extension=gd
Is this the first time you’ve seen this error? (Y/N): Yes
Steps to replicate it:
The output of your Nextcloud log in Admin > Logging:
Cannot access currently
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => '<secret>',
'passwordsalt' => '<secret>',
'secret' => '<secret>',
'trusted_domains' =>
array (
0 => 'www.wo-lar.com',
),
'datadirectory' => '/home/nextcloud_data',
'dbtype' => 'mysql',
'version' => '15.0.5.3',
'overwrite.cli.url' => 'https://www.wo-lar.com/nextcloud',
'dbname' => 'nextclouddb',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => '<secret>',
'dbpassword' => '<secret>',
'installed' => true,
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => '<secret>',
'mail_domain' => 'wo-lar.com',
'mail_smtphost' => '127.0.0.1',
'mail_smtpport' => '25',
'maintenance' => false,
'mail_smtpauthtype' => 'PLAIN',
'mail_smtpauth' => 1,
'theme' => '',
'logfile' => '/var/log/html/nextcloud.log',
'loglevel' => 8,
'memcache.local' => '\\OC\\Memcache\\APCu',
);
The output of your Apache/nginx/system log in /var/log/____
:
PASTE HERE