The Basics
- Nextcloud Server version (e.g., 29.x.x):
- Nextcloud Hub 8 (29.0.4)
- Operating system and version (e.g., Ubuntu 24.04):
- Debian 12.10
- Web server and version (e.g, Apache 2.4.25):
- httpd 2.4.62-1~deb12u2
- Reverse proxy and version _(e.g. nginx 1.27.2)
- nginx 1.26.2-v.debian.12+p18.0.67.3+t250217.0844
- PHP version (e.g, 8.3):
- 8.3.19-debian.12.250314.0835
- Is this the first time you’ve seen this error? (Yes / No):
- yes
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
- no
Summary of the issue you are facing:
When I launch :
sudo -u laurent /opt/plesk/php/8.3/bin/php --define apc.enable_cli=1 /var/www/vhosts/madonie.org/subdomains/nuage/updater/updater.phar
I get this error message
Verify integrity …PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 250207432 bytes) in phar:///var/www/vhosts/madonie.org/subdomains/nuage/updater/updater.phar/lib/Updater.php on line 674
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log
located in your data directory). Feel free to use a pastebin/gist service if necessary.
{"reqId":"IlbEfI84YAlUo8mQpTtC","level":3,"time":"2023-09-26T11:45:01+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Not installed","userAgent":"--","version":"","exception":{"Exception":"Exception","Message":"Not installed","Code":0,"Trace":[{"file":"/var/www/vhosts/madonie.org/subdomains/nuage/lib/base.php","line":709,"function":"checkInstalled","class":"OC","type":"::"},{"file":"/var/www/vhosts/madonie.org/subdomains/nuage/lib/base.php","line":1196,"function":"init","class":"OC","type":"::"},{"file":"/var/www/vhosts/madonie.org/subdomains/nuage/cron.php","line":43,"args":["/var/www/vhosts/madonie.org/subdomains/nuage/lib/base.php"],"function":"require_once"}],"File":"/var/www/vhosts/madonie.org/subdomains/nuage/lib/base.php","Line":283,"CustomMessage":"--"}}
{"reqId":"7kWlOuEerdghOmb0xSJj","level":3,"time":"2023-09-26T12:00:01+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Not installed","userAgent":"--","version":"","exception":{"Exception":"Exception","Message":"Not installed","Code":0,"Trace":[{"file":"/var/www/vhosts/madonie.org/subdomains/nuage/lib/base.php","line":709,"function":"checkInstalled","class":"OC","type":"::"},{"file":"/var/www/vhosts/madonie.org/subdomains/nuage/lib/base.php","line":1196,"function":"init","class":"OC","type":"::"},{"file":"/var/www/vhosts/madonie.org/subdomains/nuage/cron.php","line":43,"args":["/var/www/vhosts/madonie.org/subdomains/nuage/lib/base.php"],"function":"require_once"}],"File":"/var/www/vhosts/madonie.org/subdomains/nuage/lib/base.php","Line":283,"CustomMessage":"--"}}
Configuration
Nextcloud
The output of occ config:list system
or similar is best, but, if not possible, the contents of your config.php
file from /path/to/nextcloud
is fine (make sure to remove any identifiable information!):
The current PHP memory limit is below the recommended value of 512MB.
{
"system": {
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"nuage.madonie.org"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "29.0.4.1",
"overwrite.cli.url": "http:\/\/localhost",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"default_phone_region": "FR",
"maintenance": false,
"theme": "",
"loglevel": 0,
"app_install_overwrite": [
"occweb"
],
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauthtype": "LOGIN",
"mail_smtpauth": 1,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "993",
"mail_smtpsecure": "ssl"
}
}
PHP :
Version : 8.3.19
Limite de mémoire : 512 MB
Temps d’exécution maximal : 3600
Taille de téléversement maximale : 500 MB
Fréquence de revalidation de l’OPcache : 2
Extensions : Core, date, libxml, openssl, pcre, zlib, bz2, calendar, ctype, hash, filter, ftp, gettext, gmp, json, iconv, SPL, random, Reflection, session, standard, mbstring, SimpleXML, sockets, tokenizer, xml, cgi-fcgi, mysqlnd, bcmath, curl, dba, dom, enchant, fileinfo, gd, imagick, imap, intl, ldap, exif, mysqli, odbc, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, redis, soap, sodium, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, xmlreader, xmlwriter, xsl, zip, Zend OPcache
More details here :
Apps
Enabled:
- activity: 2.21.1
- circles: 29.0.0-dev
- cloud_federation_api: 1.12.0
- comments: 1.19.0
- contactsinteraction: 1.10.0
- dashboard: 7.9.0
- dav: 1.30.1
- federatedfilesharing: 1.19.0
- federation: 1.19.0
- files: 2.1.0
- files_downloadlimit: 2.0.0
- files_pdfviewer: 2.10.0
- files_reminders: 1.2.0
- files_sharing: 1.21.0
- files_trashbin: 1.19.0
- files_versions: 1.22.0
- firstrunwizard: 2.18.0
- forms: 4.2.4
- logreader: 2.14.0
- lookup_server_connector: 1.17.0
- nextcloud_announcements: 1.18.0
- notifications: 2.17.0
- oauth2: 1.17.0
- password_policy: 1.19.0
- photos: 2.5.0
- privacy: 1.13.0
- provisioning_api: 1.19.0
- recommendations: 2.1.0
- related_resources: 1.4.0
- serverinfo: 1.19.0
- settings: 1.12.0
- sharebymail: 1.19.0
- support: 1.12.0
- survey_client: 1.17.0
- systemtags: 1.19.0
- tasks: 0.16.0
- text: 3.10.1
- theming: 2.4.0
- twofactor_backupcodes: 1.18.0
- updatenotification: 1.19.1
- user_status: 1.9.0
- viewer: 2.3.0
- weather_status: 1.9.0
- workflowengine: 2.11.0
Disabled: - admin_audit: 1.19.0
- bruteforcesettings: 2.9.0
- deck: 1.13.1 (installed 1.13.1)
- encryption: 2.17.0
- files_accesscontrol: 1.19.1 (installed 1.19.1)
- files_external: 1.21.0
- files_rightclick: 0.15.1 (installed 1.6.0)
- groupfolders: 17.0.1 (installed 17.0.1)
- occweb: 0.2.0 (installed 0.2.0)
- suspicious_login: 7.0.0
- twofactor_totp: 11.0.0-dev
- user_ldap: 1.20.0