Permission problems

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The Basics

  • Nextcloud Server version (e.g., 29.x.x):
  • Operating system and version (e.g., Ubuntu 24.04):
    • Proxmox LXC with debian 12 and docker
  • Web server and version (e.g, Apache 2.4.25):
    • from AIO
  • Reverse proxy and version _(e.g. nginx 1.27.2)
    • traefik 3
  • PHP version (e.g, 8.3):
    • from AIO
  • Is this the first time you’ve seen this error? (Yes / No):
    • Yes, since some days i can't get it running again
  • When did this problem seem to first start?
    • It started first some days ago when I updated the debian vm and docker. There was a problem so I donwgraded again and the error occured
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • AIO
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)
    • No

Summary of the issue you are facing:

After lot of fiddling on the old instance. I tried to just start up a fresh AIO. But it seems there are some permission issues and I can’t event enter the AIO interface to start up the app properly.

Logs from the container after trying to enter https:server-ip:8080

Steps to replicate it (hint: details matter!):

  1. In my setup just start up the container with the docker run from the docs.

  2. Try to go to the AIO interface

  3. Above error occurs

Log entries

Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.

[Tue Nov 18 17:09:50 2025] [error] [(13)Permission denied] [client: 192.168.178.202] [AH00035: access to / denied (filesystem path '/var/www/docker-aio/php') because search permissions are missing on a component of the path] [Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:145.0) Gecko/20100101 Firefox/145.0] [Tue Nov 18 17:09:50 2025] [error] [(13)Permission denied] [client: 192.168.178.202] [AH00035: access to /favicon.ico denied (filesystem path '/var/www/docker-aio/php') because search permissions are missing on a component of the path] [Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:145.0) Gecko/20100101 Firefox/145.0]

Web Browser

If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.

Forbidden

You don't have permission to access this resource.
Apache/2.4.65 (Unix) Server at docker Port 8080

Web server / Reverse Proxy

The output of your Apache/nginx/system log in /var/log/____:

0398eca7c79d:/var/log# ls
apache2      supervisord
0398eca7c79d:/var/log# cd apache2/
0398eca7c79d:/var/log/apache2# ls
access.log
0398eca7c79d:/var/log/apache2# cat access.log
192.168.178.202 - - [18/Nov/2025:17:24:44 +0000] "GET / HTTP/1.1" 403 279 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:145.0) Gecko/20100101 Firefox/145.0"
192.168.178.202 - - [18/Nov/2025:17:24:44 +0000] "GET /favicon.ico HTTP/1.1" 403 279 "https://192.168.178.92:8080/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:145.0) Gecko/20100101 Firefox/145.0"
192.168.178.202 - - [18/Nov/2025:17:26:49 +0000] "GET / HTTP/1.1" 403 279 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:145.0) Gecko/20100101 Firefox/145.0"
192.168.178.202 - - [18/Nov/2025:17:26:49 +0000] "GET /favicon.ico HTTP/1.1" 403 279 "https://192.168.178.92:8080/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:145.0) Gecko/20100101 Firefox/145.0"
192.168.178.202 - - [18/Nov/2025:18:45:26 +0000] "GET / HTTP/1.1" 403 279 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:145.0) Gecko/20100101 Firefox/145.0"
192.168.178.202 - - [18/Nov/2025:18:48:07 +0000] "GET / HTTP/1.1" 403 271 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:145.0) Gecko/20100101 Firefox/145.0"

Configuration

Nextcloud

The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):

Nothing but the AIO container starts. Can't get over this step

Apps

The output of occ app:list (if possible).

Tips for increasing the likelihood of a response

  • Use the preformatted text formatting option in the editor for all log entries and configuration output.
  • If screenshots are useful, feel free to include them.
    • If possible, also include key error output in text form so it can be searched for.
  • Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.