The Basics
- Nextcloud Server version (e.g., 29.x.x):
- Nextcloud Hub 25 Autumn (32.0.5)
- Operating system and version (e.g., Ubuntu 24.04):
- Linux 6.12.15-production+truenas x86_64
- Web server and version (e.g, Apache 2.4.25):
N/A/ Docker
- Reverse proxy and version _(e.g. nginx 1.27.2)
Pangolin (Traefik)
- PHP version (e.g, 8.3):
- 8.3.30
- Is this the first time you’ve seen this error? (Yes / No):
No
- When did this problem seem to first start?
A few months ago
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Docker
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
Yes(Pangolin)
Summary of the issue you are facing:
The option “permanently delete” is only available on some files and directories, I am unable to delete files or directories that do not show that option. The same affected items also cannot be moved, only copied.
Steps to replicate it:
-
Navigate to a file that cannot be deleted
-
Click the three dots
-
Search for the “permanently delete” option
Log entries
Nothing relevant is logged at the time of the issue, because I cannot click the option in the first place.
Configuration
Nextcloud
{
"system": {
"htaccess.RewriteBase": "\/",
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 6379,
"timeout": 0
},
"filelocking.enabled": true,
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"upgrade.disable-web": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"cloud.ruwe.dev"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "32.0.5.0",
"overwrite.cli.url": "https:\/\/cloud.XXXXXX.dev",
"overwriteprotocol": "https",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"maintenance": false,
"maintenance_window_start": 1,
"app_install_overwrite": [
"unsplash",
"camerarawpreviews",
"calendar",
"theming_customcss",
"deadmanswitch",
"extract"
],
"loglevel": 2,
"default_phone_region": "CH"
}
}
Apps
Enabled:
- calendar: 6.2.0
- cloud_federation_api: 1.16.0
- contacts: 8.3.3
- contactsinteraction: 1.13.1
- cospend: 3.2.0
- data_request: 4.0.0
- dav: 1.34.2
- federatedfilesharing: 1.22.0
- files: 2.4.0
- files_archive: 1.2.8
- files_pdfviewer: 5.0.0-dev.0
- files_sharing: 1.24.1
- files_versions: 1.25.0
- logreader: 5.0.0-dev.0
- lookup_server_connector: 1.20.0
- notifications: 5.0.0-dev.0
- oauth2: 1.20.0
- password_policy: 4.0.0-dev.0
- privacy: 4.0.0-dev.0
- profile: 1.1.0
- provisioning_api: 1.22.0
- recommendations: 5.0.0-dev.0
- serverinfo: 4.0.0-dev.0
- settings: 1.15.1
- survey_client: 4.0.0-dev.0
- text: 6.0.1
- theming: 2.7.0
- twofactor_backupcodes: 1.21.0
- updatenotification: 1.22.0
- user_status: 1.12.0
- viewer: 5.0.0-dev.0
- weather_status: 1.12.0
- workflowengine: 2.14.0
Disabled:
- activity: 5.0.0-dev.0 (installed 3.0.0)
- admin_audit: 1.22.0
- app_api: 32.0.0 (installed 32.0.0)
- bruteforcesettings: 5.0.0-dev.0 (installed 4.0.0)
- camerarawpreviews: 0.8.8 (installed 0.8.8)
- circles: 32.0.0 (installed 32.0.0)
- comments: 1.22.0 (installed 1.22.0)
- dashboard: 7.12.0 (installed 7.10.0)
- deadmanswitch: 1.0.0 (installed 1.0.0)
- encryption: 2.20.0
- federation: 1.22.0 (installed 1.22.0)
- files_downloadlimit: 5.0.0-dev.0 (installed 5.0.0-dev.0)
- files_external: 1.24.1
- files_reminders: 1.5.0 (installed 1.3.0)
- files_trashbin: 1.22.0 (installed 1.22.0)
- firstrunwizard: 5.0.0-dev.0 (installed 4.0.0)
- integration_github: 3.2.2 (installed 3.2.2)
- nextcloud_announcements: 4.0.0-dev.0 (installed 4.0.0-dev.0)
- notes: 4.13.0 (installed 4.13.0)
- photos: 5.0.0-dev.1 (installed 3.0.2)
- related_resources: 3.0.0-dev.0 (installed 3.0.0-dev.0)
- richdocuments: 9.0.3 (installed 9.0.3)
- richdocumentscode: 25.4.901 (installed 25.4.901)
- sharebymail: 1.22.0 (installed 1.22.0)
- support: 4.0.0-dev.0 (installed 2.0.0)
- suspicious_login: 10.0.0-dev.0
- systemtags: 1.22.0 (installed 1.22.0)
- theming_customcss: 1.19.0 (installed 1.19.0)
- twofactor_nextcloud_notification: 6.0.0-dev.0
- twofactor_totp: 14.0.0
- unsplash: 3.1.0 (installed 3.1.0)
- user_ldap: 1.23.0
- webhook_listeners: 1.3.0 (installed 1.3.0)
- whiteboard: 1.5.6 (installed 1.5.6)
The two directories ending with “Mp3” cannot be deleted for example. There are tons of other examples, that I cannot delete.
Other directories can be deleted permanently just fine.
