Pdf files not getting open in Nextcloud 28 with PDF viewer app

ℹ️ Support
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PDF file gets downloaded instead of getting open in nextcloud even after enabling PDF viewer app

2

Hi,

did you try this:

  1. Log out and log in again
  2. Do a hard reload without Cache: Ctrl + Shift + R (Cmd + Shift + R on macOS)
3

yes already tried in incognito mode as well

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Does it happen for all PDF files, or just one specific file?

Unfortunately, I cannot help you further instead of basic suggestions like this (uninstall / reinstall or disable / enable the app etc). Since it works for everyone else, there must be something wrong with your configuration.

Is this a fresh install? How did you install Nextcloud?

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Is there any additional app or setting needs to be enabled along with PDF viewer

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@Pranjal Can you navigate to apps/files_pdfviewer/js and post the output of ls -li?

Maybe you have the same problem:

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thanks @mritzmann for your suggestion

files_pdfviewer-public.js is present in apps/files_pdfviewer/js directory

I got the issue, somehow viewer app (GitHub - nextcloud/viewer: 🖼 Simple file viewer with slideshow for media) was not present in my /apps directory. After installing viewer app, PDF viewer app started working.

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Hi, based on the posted log in Nextcloud 29.0.9: files_pdfviewer-public.js are missing · Issue #1080 · nextcloud/files_pdfviewer · GitHub, this looks like a jsresourceloader app issue:

{
    "reqId": "hisLNxFNFjl13wRNglUg",
    "level": 3,
    "time": "2024-11-07T13:59:13+00:00",
    "remoteAddr": "**",
    "user": "--",
    "app": "jsresourceloader", <-- here is the app name
    "method": "GET",
    "url": "/index.php/s/**",
    "message": "Could not find resource files_pdfviewer/js/files_pdfviewer-public.js to load",
    "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:132.0) Gecko/20100101 Firefox/132.0",
    "version": "29.0.9.2",
    "data": {
        "app": "jsresourceloader"
    }
}