Support intro
Subject: Issue with “Password” Integration - Error: “API FAILED”
Good evening,
I am gradually exploring the Nextcloud solution, which I find superb at first glance.
However, I am encountering an issue with the “password” integration. When attempting to select the use of a favicon manager, such as besticon or any other solution, I encounter an error: “API FAILED.”
Regarding my configuration, I am using Docker behind a Traefik 2 reverse proxy, and my configuration seems correct.
The logs available from the dashboard do not provide any specific information. The analysis of the debug console returns the following information:
Have you ever encountered this issue?
Thank you and have a good evening.
Nextcloud version (eg, 20.0.5): 28.0.1
Operating system and version (eg, Ubuntu 20.04): Linux 6.2.0-39-generic x86_64
Apache or nginx version (eg, Apache 2.4.25): latest docker image
PHP version (eg, 7.4): latest docker image
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N):
Yes
Steps to replicate it:
- install password integration
- try to change de favicon provider
The output of your Nextcloud log in Admin > Logging:
{"reqId":"F24UwCDcZwZ2JEokQeaq","level":3,"time":"2023-12-26T19:45:59+00:00","remoteAddr":"mylocalip","user":"myadmin","app":"no app in context","method":"GET","url":"/ocs/v2.php/apps/dashboard/api/v2/widget-items?widgets%5B%5D=user_status","message":"Dashboard widget passwords-widget took 1.1 seconds to load.","userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:121.0) Gecko/20100101 Firefox/121.0","version":"28.0.1.1","data":[]}
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'htaccess.RewriteBase' => '/',
'memcache.local' => '\\OC\\Memcache\\APCu',
'apps_paths' =>
array (
0 =>
array (
'path' => '/var/www/html/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/www/html/custom_apps',
'url' => '/custom_apps',
'writable' => true,
),
),
'upgrade.disable-web' => true,
'instanceid' => 'myid',
'passwordsalt' => 'mypasswd',
'secret' => 'mysecret',
'trusted_domains' =>
array (
0 => 'mylocalip:myport',
1 => 'my.domain.com',
),
'datadirectory' => '/var/www/html/data',
'dbtype' => 'mysql',
'version' => '28.0.1.1',
'overwrite.cli.url' => 'https://mmy.domain.com',
'dbname' => 'mydb',
'dbhost' => 'nextcloud_db',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'myuser',
'dbpassword' => 'mypwd',
'installed' => true,
'app_install_overwrite' =>
array (
0 => 'integration_homeassistant',
1 => 'unsplash',
2 => 'externalportal',
),
'overwritehost' => 'my.domain.com',
'overwriteprotocol' => 'https',
'trusted_proxies' =>
array (
0 => 'myproxy/16',
),
'mail_smtpmode' => 'smtp',
'mail_smtpauth' => 1,
'mail_sendmailmode' => 'smtp',
'mail_smtphost' => 'myprovider',
'mail_smtpport' => 'myport',
'mail_from_address' => 'myaddr',
'mail_domain' => 'mydomain',
'mail_smtpname' => 'my@mail.com',
'mail_smtppassword' => 'mypwd',
);
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
[no app in context] Erreur: Dashboard widget passwords-widget took 1.1 seconds to load.
GET /ocs/v2.php/apps/dashboard/api/v2/widget-items?widgets%5B%5D=user_status
023-12-26T19:45:59+00:00