OwnCube stellt Services ein am 17.02 / OwnCube discontinues services on 17.02!

🗃️ Hosting providers
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Let me add a quick list one of our team members put together of providers you that offer reliable service:

I have personally used hosting.de and it was good. You get a dedicated Nc instance managed by them, but you have no admin account. Settings can be managed through their UI, with limited apps available.

I know TGC, we work a lot with them, they have excellent knowledge and are dedicated to open source and privacy.

Deutsche Telekom and IONOS are large companies that work with us - you won’t have to expect shenanigans from them like secretly rebranding and such. Of course, big companies have their issues too, but they have a reputation to protect.

There are tons of complaints about the bottom-barrel cheap hosting parties, including Cloudamo, ownCube, hetzner etcetera. They do not work with us - and I generally would not recommend to use them for critical data. But they are cheap and if you don’t mind things like discussed here, that might be worth it.

Just as a little anecdote, so you understand the business models of these companies, we discussed with one of them our offer of support, so that when their service had a problem, our engineers would fix it. Their response (paraphrased, it was a call):

It does not matter. If a system breaks and a customer has problems, we try to fix it, we can google the problem. If it doesn’t work and there is data loss, we offer a few months for free. If the customer isn’t happy, they leave. That is cheaper than paying you to fix the problems.

So, there you go. They don’t care about your data or providing a good service. We are obviously not happy with this as it harms the good name of Nextcloud, but there is not too much we can do about it. Be warned.

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