Onlyoffice - The document could not be saved

ℹ️ Support 📄 Office
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1

Hello guys,
I ran into a problem with the OnlyOffice integration with Nextcloud.

I have successfully installed OnlyOffice on a separate server in docker. I installed a self signed certificate for https.

Next i changed the fields in default.json into:

"rejectUnauthorized": false

When I try OnlyOffice through a browser on its IPv4 address, I can create a text document and edit it.

Now the integration with Nextcloud.
Nextcloud runs on a separate server in snap. It’s hidden behind cloudflare Zero Trust and I use a Google account to log in.

I added to config.php at the end:

'onlyoffice' => array(
    'verify_peer_off' => true
),

and

added the IPv4 address of OnlyOffice into

'trusted_domains' =>
  array (
    5 => 'x.x.x',
  ),

Now finally to the problem.
When I create or want to edit a document, OnlyOffice opens and displayed an error:

The document could not be saved. Please check connection settings or contact your administrator. When you click the “Okay” button, you will be prompted to download the document.

error

Would anyone know how to help me?
I can provide other necessary information.

With Best Regard,
Thank you

Martin

2

https://github.com/ONLYOFFICE/onlyoffice-nextcloud#configuring-nextcloud-onlyoffice-integration-app

And, in particular:

https://github.com/ONLYOFFICE/onlyoffice-nextcloud#checking-the-connection

3

I started receiving this error while I the servers were in production and ultimately not reconnecting . In my case there was a time difference after that was solved everything started working