Here is my current configuration:
- Nextcloud: v18.0.2
- Community Document server: 0.1.5
- OnlyOffice app connector: 4.1.4
- vCPU: 4
- Memory: 4GB
I can create and edit Word document (doc and docx) and Powerpoint (ppt and pptx) but I can’t open Excel files (neither xlsx files nor xls files). The page is loading indefinitely:
I checked CPU and Memory usage on netdata: nothing seems to overload…
I also tried on very little xlsx document. Even when I create a document, it can’t be opened.
Any idea on the problem?
thank you so much!
I had the some problem, one solution could be the spellchecker.
If yout take a look in the log file…
tail -f /var/log/onlyoffice/documentserver/spellchecker/err.log
…and find this message:
“Error: The module <…> was compiled against a different Node.js version”
you can fix it like this:
mv node_modules/ node_modules_old/
You also need to restart apache2/nginx web service
Is it a .xls ou .xlsx file ? If it’s .xls try converting it to .xslx first
both file extensions are impacted
Is your onlyoffice server working ? Can you access it by its url ?
@scpcom Thank you for your proposition.
I can’t find the onlyoffice directory in the logs.
When could it also be?
I know it’s working since every other file can be opened (doc, docx, ppt, pptx)
Right my bad … I’d say the problem comes from the only office server. I would reinstall it.
I send you a PM to test a external documentserver.