I’ve checked these:
# ./occ app:enable richdocuments
richdocuments already enabled
# ./occ config:app:get richdocuments wopi_url
https://collab.kingma.ch
# ./occ richdocuments:activate-config
✓ Reset callback url autodetect
Checking configuration
🛈 Configured WOPI URL: https://collab.kingma.ch
🛈 Configured public WOPI URL: https://collab.kingma.ch
🛈 Configured callback URL:
✓ Fetched /hosting/discovery endpoint
✓ Valid mimetype response
✓ Valid capabilities entry
✓ Fetched /hosting/capabilities endpoint
✓ Detected WOPI server: Collabora Online Development Edition 25.04.8.1
Collabora URL (used for Nextcloud to contact the Collabora server):
https://collab.kingma.ch
Collabora public URL (used in the browser to open Collabora):
https://collab.kingma.ch
Callback URL (used by Collabora to connect back to Nextcloud):
autodetected (will use the same URL as your user for browsing Nextcloud)
Yet when in OnlyOffice I open a document I get:
What locations can I look to see where wat is going on?
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
- Nextcloud Server version:
Nextcloud 32.0.3
- Operating system and version:
#1 SMP PREEMPT Debian 1:6.12.47-1+rpt1~bookworm (2025-09-16)
- Web server and version:
Server version: Apache/2.4.65 (Debian)
- Reverse proxy and version:
nginx version: openresty/1.27.1.2
- PHP version:
PHP 8.3.29 (cli) (built: Dec 29 2025 23:29:58) (NTS)
- Is this the first time you’ve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
prob direct after installation
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
OMV Container
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
nope
Configuration
Nextcloud
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"version": "32.0.3.2",
"loglevel": 3,
"log_rotate_size": 262144,
"maintenance": false,
"maintenance_window_start": 3,
"default_locale": "DE_CH",
"default_phone_region": "CH",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"upgrade.disable-web": true,
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"mysql.utf8mb4": true,
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"dbtableprefix": "oc_",
"htaccess.RewriteBase": "\/",
"trusted_domains": [
"srv-nas-pi.kingma:8080",
"office.kingma.ch",
"office.king.ma"
],
"overwrite.cli.url": "https:\/\/office.kingma.ch",
"overwriteprotocol": "https",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smpttimeout": 30,
"installed": true,
"mail_smtpauth": true,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpsecure": "ssl",
"app_install_overwrite": []
}
}
Apps
Enabled:
- activity: 5.0.0-dev.0
- admin_audit: 1.22.0
- bookmarks: 16.0.1
- brewmemo: 0.5.0
- bruteforcesettings: 5.0.0-dev.0
- calendar: 6.1.4
- circles: 32.0.0
- cloud_federation_api: 1.16.0
- comments: 1.22.0
- contacts: 8.2.0
- contactsinteraction: 1.13.1
- cookbook: 0.11.5
- dashboard: 7.12.0
- dav: 1.34.2
- documentserver_community: 0.2.1
- federatedfilesharing: 1.22.0
- federation: 1.22.0
- files: 2.4.0
- files_downloadlimit: 5.0.0-dev.0
- files_external: 1.24.0
- files_pdfviewer: 5.0.0-dev.0
- files_reminders: 1.5.0
- files_sharing: 1.24.1
- files_trashbin: 1.22.0
- files_versions: 1.25.0
- firstrunwizard: 5.0.0-dev.0
- groupfolders: 20.1.6
- keeweb: 0.6.22
- logreader: 5.0.0-dev.0
- lookup_server_connector: 1.20.0
- nextcloud_announcements: 4.0.0-dev.0
- notes: 4.12.4
- notifications: 5.0.0-dev.0
- oauth2: 1.20.0
- onlyoffice: 9.12.0
- password_policy: 4.0.0-dev.0
- photos: 5.0.0-dev.1
- privacy: 4.0.0-dev.0
- profile: 1.1.0
- provisioning_api: 1.22.0
- recommendations: 5.0.0-dev.0
- related_resources: 3.0.0-dev.0
- richdocuments: 9.0.2
- serverinfo: 4.0.0-dev.0
- settings: 1.15.1
- sharebymail: 1.22.0
- support: 4.0.0-dev.0
- survey_client: 4.0.0-dev.0
- suspicious_login: 10.0.0-dev.0
- systemtags: 1.22.0
- text: 6.0.1
- theming: 2.7.0
- twofactor_backupcodes: 1.21.0
- twofactor_nextcloud_notification: 6.0.0-dev.0
- twofactor_totp: 14.0.0
- updatenotification: 1.22.0
- user_status: 1.12.0
- viewer: 5.0.0-dev.0
- weather_status: 1.12.0
- webhook_listeners: 1.3.0
- workflowengine: 2.14.0
Disabled:- app_api: 32.0.0 (installed 32.0.0)
- encryption: 2.20.0 (installed 2.19.0)
- fulltextsearch: 32.0.0 (installed 32.0.0)
- user_ldap: 1.23.0 (installed 1.22.0)