Describe the bug
When trying to open a document, I am getting the below error:
Something went wrong and we couldn’t load this content. Refreshing the browser may fix the problem.
Session ID: 00ea8c99-9971-49b8-bf2a-7d18a81804bb
I have tried this with both a new document created in nextcloud as well as a document that was already created with content that was uploaded to next cloud. I also tried this with new Excel and PowerPoint files all with the same result.
Steps to reproduce the behavior:
- Install Office Online
- Configure it to point to the correct URL
- Open a document.
- Error received
The document to open in Word Online
- OS: Windows 10
- Browser: Microsoft Edge Dev
- Version 88.0.705.9 (Official build) dev (64-bit)
- Device: Desktop
Operating system: Ubuntu 20.04
Web server: Apache (VirtualMin)
PHP version: 7.4
Nextcloud version: 20.02
Version of the officeonline app 1.0.1
Version of Office Online server 2019
Something I did notice was when I view the browser’s developer tools network tab, I seen this:
When I use Bing’s awesome URL decoder, I see the WOPISrc is set to https://hub.domain.tld/index.php/apps/officeonline/wopi/files/158652_oc0pvcwbiol5
When I visit that URL this is what I see. And that is for a document that already existed and had data in it.