Nextcloud version: 27.1.2.1
Operating system and version (eg, Ubuntu 20.04): replace me
Apache or nginx version (eg, Apache 2.4.25): ?
PHP version: 8.2.12
The issue you are facing:
Is this the first time you’ve seen this error?: Y
Steps to replicate it:
- run occ app:update --all
- The following error appears: In File.php line 56: [OCP\Files\GenericFileException]
The output of your Nextcloud log in Admin > Logging:
{"ocs":{"meta":{"status":"ok","statuscode":200,"message":"OK"},"data":{"nextcloud":{"system":{"version":"27.1.2.1","theme":"","enable_avatars":"yes","enable_previews":"yes","memcache.local":"none","memcache.distributed":"none","filelocking.enabled":"yes","memcache.locking":"none","debug":"no","freespace":469016141824,"cpuload":[5.71999999999999975131004248396493494510650634765625,4.3499999999999996447286321199499070644378662109375,3.890000000000000124344978758017532527446746826171875],"mem_total":-1024,"mem_free":-1024,"swap_total":-1024,"swap_free":-1024,"apps":{"num_installed":49,"num_updates_available":4,"app_updates":{"analytics":"4.11.1","calendar":"4.5.3","cfg_share_links":"4.2.0","richdocumentscode":"23.5.503"}}},"storage":{"num_users":1,"num_files":28193,"num_storages":2,"num_storages_local":0,"num_storages_home":1,"num_storages_other":1},"shares":{"num_shares":0,"num_shares_user":0,"num_shares_groups":0,"num_shares_link":0,"num_shares_mail":0,"num_shares_room":0,"num_shares_link_no_password":0,"num_fed_shares_sent":0,"num_fed_shares_received":0}},"server":{"webserver":"Apache","php":{"version":"8.2.12","memory_limit":1073741824,"max_execution_time":3600,"upload_max_filesize":268435456,"opcache":[],"apcu":[],"extensions":["Core","date","libxml","openssl","pcre","zlib","bz2","calendar","ctype","hash","filter","ftp","gettext","gmp","json","iconv","SPL","pcntl","random","readline","Reflection","session","standard","mbstring","SimpleXML","sockets","tokenizer","xml","cgi-fcgi","mysqlnd","bcmath","curl","dba","dom","enchant","fileinfo","gd","imagick","imap","intl","ldap","exif","mysqli","odbc","PDO","pdo_mysql","PDO_ODBC","pdo_sqlite","Phar","posix","pspell","redis","soap","sodium","sqlite3","sysvmsg","sysvsem","sysvshm","tidy","xmlreader","xmlwriter","xsl","zip","ionCube Loader","Zend OPcache"]},"database":{"type":"mysql","version":"10.6.15","size":"37289984"}},"activeUsers":{"last5minutes":1,"last1hour":1,"last24hours":1}}}}
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
{
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"****
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "27.1.2.1",
"overwrite.cli.url": "https:\/\/nextcloud.*******",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "3306",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"maintenance": false,
"theme": "",
"loglevel": 1,
"mail_smtpmode": "smtp",
"mail_smtpsecure": "tls",
"mail_sendmailmode": "smtp",
"app_install_overwrite": [
"files_trackdownloads"
],
"updater.secret": "***REMOVED SENSITIVE VALUE***"
}
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
PASTE HERE
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
{"reqId":"ZXteREvO7XVrOG-g3VHg9gAAABk","level":3,"time":"2023-12-14T19:57:58+00:00","remoteAddr":"145.40.209.143","user":"sdietschi","app":"richdocuments","method":"GET","url":"/","message":"Failed to fetch the Collabora capabilities endpoint: Client error: `GET https://nc.**my URL**/apps/richdocumentscode/proxy.php?req=/hosting/capabilities` resulted in a `404 Not Found` response:\nNo input file specified.\n\n","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:120.0) Gecko/20100101 Firefox/120.0","version":"27.1.2.1","exception":{"Exception":"GuzzleHttp\\Exception\\ClientException","Message":"Client error: `GET https://nc.**my URL**/apps/richdocumentscode/proxy.php?req=/hosting/capabilities` resulted in a `404 Not Found` response:\nNo input file specified.\n\n","Code":404,"Trace":[{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":69,"function":"create","class":"GuzzleHttp\\Exception\\RequestException","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/3rdparty/guzzlehttp/promises/src/Promise.php","line":204,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/3rdparty/guzzlehttp/promises/src/Promise.php","line":153,"function":"callHandler","class":"GuzzleHttp\\Promise\\Promise","type":"::","args":[1,"*** sensitive parameters replaced ***","*** sensitive parameters replaced ***"]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/3rdparty/guzzlehttp/promises/src/TaskQueue.php","line":48,"function":"GuzzleHttp\\Promise\\{closure}","class":"GuzzleHttp\\Promise\\Promise","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/3rdparty/guzzlehttp/promises/src/Promise.php","line":248,"function":"run","class":"GuzzleHttp\\Promise\\TaskQueue","type":"->","args":[true]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/3rdparty/guzzlehttp/promises/src/Promise.php","line":224,"function":"invokeWaitFn","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/3rdparty/guzzlehttp/promises/src/Promise.php","line":269,"function":"waitIfPending","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/3rdparty/guzzlehttp/promises/src/Promise.php","line":226,"function":"invokeWaitList","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/3rdparty/guzzlehttp/promises/src/Promise.php","line":62,"function":"waitIfPending","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/3rdparty/guzzlehttp/guzzle/src/Client.php","line":187,"function":"wait","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/lib/private/Http/Client/Client.php","line":230,"function":"request","class":"GuzzleHttp\\Client","type":"->","args":["get","https://nc.**my URL**/apps/richdocumentscode/proxy.php?req=/hosting/capabilities",[false,45,[true],["Nextcloud Server Crawler","gzip"],true]]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/apps/richdocuments/lib/Service/CapabilitiesService.php","line":135,"function":"get","class":"OC\\Http\\Client\\Client","type":"->","args":["https://nc.**my URL**/apps/richdocumentscode/proxy.php?req=/hosting/capabilities",[45,[true],false]]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/apps/richdocuments/lib/Service/CapabilitiesService.php","line":73,"function":"refetch","class":"OCA\\Richdocuments\\Service\\CapabilitiesService","type":"->","args":[]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/apps/richdocuments/lib/AppInfo/Application.php","line":93,"function":"getCapabilities","class":"OCA\\Richdocuments\\Service\\CapabilitiesService","type":"->","args":[]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/lib/private/AppFramework/Bootstrap/FunctionInjector.php","line":45,"function":"OCA\\Richdocuments\\AppInfo\\{closure}","class":"OCA\\Richdocuments\\AppInfo\\Application","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/lib/private/AppFramework/Bootstrap/BootContext.php","line":50,"function":"injectFn","class":"OC\\AppFramework\\Bootstrap\\FunctionInjector","type":"->","args":[["Closure"]]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/apps/richdocuments/lib/AppInfo/Application.php","line":92,"function":"injectFn","class":"OC\\AppFramework\\Bootstrap\\BootContext","type":"->","args":[["Closure"]]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/lib/private/AppFramework/Bootstrap/Coordinator.php","line":200,"function":"boot","class":"OCA\\Richdocuments\\AppInfo\\Application","type":"->","args":[["OC\\AppFramework\\Bootstrap\\BootContext"]]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/lib/private/App/AppManager.php","line":437,"function":"bootApp","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->","args":["richdocuments"]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/lib/private/App/AppManager.php","line":216,"function":"loadApp","class":"OC\\App\\AppManager","type":"->","args":["richdocuments"]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/lib/private/legacy/OC_App.php","line":126,"function":"loadApps","class":"OC\\App\\AppManager","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/lib/base.php","line":1066,"function":"loadApps","class":"OC_App","type":"::","args":[]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/index.php","line":36,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/3rdparty/guzzlehttp/guzzle/src/Exception/RequestException.php","Line":113,"message":"Failed to fetch the Collabora capabilities endpoint: Client error: `GET https://nc.**my URL**/apps/richdocumentscode/proxy.php?req=/hosting/capabilities` resulted in a `404 Not Found` response:\nNo input file specified.\n\n","exception":{},"CustomMessage":"Failed to fetch the Collabora capabilities endpoint: Client error: `GET https://nc.**my URL**/apps/richdocumentscode/proxy.php?req=/hosting/capabilities` resulted in a `404 Not Found` response:\nNo input file specified.\n\n"}}
{"reqId":"ZXteRqO4vRMcjO1GkzhA7wAAAAw","level":3,"time":"2023-12-14T19:57:58+00:00","remoteAddr":"145.40.209.143","user":"sdietschi","app":"richdocuments","method":"GET","url":"/index.php/apps/dashboard/","message":"Failed to fetch the Collabora capabilities endpoint: Client error: `GET https://nc.**my URL**/apps/richdocumentscode/proxy.php?req=/hosting/capabilities` resulted in a `404 Not Found` response:\nNo input file specified.\n\n","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:120.0) Gecko/20100101 Firefox/120.0","version":"27.1.2.1","exception":{"Exception":"GuzzleHttp\\Exception\\ClientException","Message":"Client error: `GET https://nc.**my URL**/apps/richdocumentscode/proxy.php?req=/hosting/capabilities` resulted in a `404 Not Found` response:\nNo input file specified.\n\n","Code":404,"Trace":[{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my 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***"]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/3rdparty/guzzlehttp/promises/src/Promise.php","line":248,"function":"run","class":"GuzzleHttp\\Promise\\TaskQueue","type":"->","args":[true]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/3rdparty/guzzlehttp/promises/src/Promise.php","line":224,"function":"invokeWaitFn","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/3rdparty/guzzlehttp/promises/src/Promise.php","line":269,"function":"waitIfPending","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/3rdparty/guzzlehttp/promises/src/Promise.php","line":226,"function":"invokeWaitList","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my 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URL**/lib/private/App/AppManager.php","line":216,"function":"loadApp","class":"OC\\App\\AppManager","type":"->","args":["richdocuments"]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/lib/private/legacy/OC_App.php","line":126,"function":"loadApps","class":"OC\\App\\AppManager","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/lib/base.php","line":1048,"function":"loadApps","class":"OC_App","type":"::","args":[]},{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/index.php","line":36,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/home/httpd/vhosts/**my URL**/nextcloud.**my URL**/3rdparty/guzzlehttp/guzzle/src/Exception/RequestException.php","Line":113,"message":"Failed to fetch the Collabora capabilities endpoint: Client error: `GET https://nc.**my URL**/apps/richdocumentscode/proxy.php?req=/hosting/capabilities` resulted in a `404 Not Found` response:\nNo input file 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{"reqId":"ZXteRqO4vRMcjO1GkzhA7wAAAAw","level":3,"time":"2023-12-14T19:57:58+00:00","remoteAddr":"145.40.209.143","user":"sdietschi","app":"richdocuments","method":"GET","url":"/index.php/apps/dashboard/","message":"Failed to fetch the Collabora capabilities endpoint: Client error: `GET https://nc.**my URL**/apps/richdocumentscode/proxy.php?req=/hosting/capabilities` resulted in a `404 Not Found` response:\nNo input file specified.\n\n","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:120.0) Gecko/20100101 Firefox/120.0","version":"27.1.2.1","exception":{"Exception":"GuzzleHttp\\Exception\\ClientException","Message":"Client error: `GET https://nc.**my URL**/apps/richdocumentscode/proxy.php?req=/hosting/capabilities` resulted in a `404 Not Found` response:\nNo input file specified.\n\n","Code":404,"Trace":[{"file":"/home/httpd/vhosts/**my URL**/nextcloud.**my 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