The Basics
- Nextcloud Server version:
- 30.0.6
- Operating system and version:
- Gentoo linux
- Web server and version:
- Apache 2.4.63
- Reverse proxy and version:
- none
- PHP version:
- 8.2.28
- Is this the first time you’ve seen this error?:
- yes
- When did this problem seem to first start?
- can’t make any assumptions, I never attempted this before
- Installation method
- Gentoo package (basically raw untar)
- Are you using CloudfIare, mod_security, or similar?
- no
Summary of the issue you are facing:
Issuing the command as follows
sudo -u apache php occ files:transfer-ownership --path=test.xlsx 4ce16f3c-28c2-4bc3-ac3e-ed3222a815d6 keycloak-5086070f-5f8c-4cde-a0cb-ef42c8bd6bcf
gives
Validating quota
Analysing files of 4ce16f3c-28c2-4bc3-ac3e-ed3222a815d6 ...
0 [->--------------------------]
Collecting all share information for files and folders of 4ce16f3c-28c2-4bc3-ac3e-ed3222a815d6 ...
23 [============================]
Transferring files to keycloak-5086070f-5f8c-4cde-a0cb-ef42c8bd6bcf/files/Transferred from some_user on 2025-07-24 13-42-13 ...
In View.php line 894:
Moving a storage (4ce16f3c-28c2-4bc3-ac3e-ed3222a815d6/files/test.xlsx) into another storage (keycloak-5086070f-5f8c-4cde-a0cb-ef42c8bd6bcf) is not allowed
files:transfer-ownership [--path PATH] [--move] [--transfer-incoming-shares [TRANSFER-INCOMING-SHARES]] [--] <source-user> <destination-user>
The two users however are on the same (local) storage:
No mounts configured by 4ce16f3c-28c2-4bc3-ac3e-ed3222a815d6
No mounts configured by keycloak-5086070f-5f8c-4cde-a0cb-ef42c8bd6bcf
The only difference is that the user with the file is from the LDAP backend and the recipient user is from the database backend, having registered via keycloak and social login plugin.
Log entries
There is nothing in the logs.
Configuration
Nextcloud
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "30.0.6.2",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"forcessl": true,
"ldapIgnoreNamingRules": false,
"maintenance": false,
"maintenance_window_start": 2,
"theme": "",
"trusted_domains": [
"mydomain.full",
"192.168.170.50"
],
"secret": "***REMOVED SENSITIVE VALUE***",
"log_type": "syslog",
"syslog_tag": "Nextcloud",
"logfile": "\/var\/log\/nextcloud",
"loglevel": 3,
"log_rotate_size": 0,
"trashbin_retention_obligation": "30, 31",
"versions_retention_obligation": "auto, 30",
"overwrite.cli.url": "https:\/\/mydomain.full\/nextcloud",
"memcache.local": "\\OC\\Memcache\\APCu",
"filelocking.enabled": "true",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0,
"timeout": 0
},
"singleuser": false,
"onlyoffice": {
"jwt_header": "AuthorizationJwt"
},
"allow_user_to_change_mail_address": "",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "25",
"default_phone_region": "IT",
"mysql.utf8mb4": true
}
}
Apps
Enabled:
- activity: 3.0.0
- app_api: 4.0.6
- bruteforcesettings: 3.0.0
- calendar: 5.2.0
- circles: 30.0.0
- cloud_federation_api: 1.13.0
- comments: 1.20.1
- contacts: 7.0.4
- contactsinteraction: 1.11.0
- dashboard: 7.10.0
- dav: 1.31.1
- federatedfilesharing: 1.20.0
- files: 2.2.0
- files_downloadlimit: 3.0.0
- files_external: 1.22.0
- files_pdfviewer: 3.0.0
- files_reminders: 1.3.0
- files_sharing: 1.22.0
- files_trashbin: 1.20.1
- files_versions: 1.23.0
- firstrunwizard: 3.0.0
- impersonate: 1.17.1
- logreader: 3.0.0
- lookup_server_connector: 1.18.0
- nextcloud_announcements: 2.0.0
- notifications: 3.0.0
- oauth2: 1.18.1
- onlyoffice: 9.7.0
- password_policy: 2.0.0
- photos: 3.0.2
- privacy: 2.0.0
- provisioning_api: 1.20.0
- recommendations: 3.0.0
- related_resources: 1.5.0
- serverinfo: 2.0.0
- settings: 1.13.0
- sharebymail: 1.20.0
- sociallogin: 6.0.2
- support: 2.0.0
- survey_client: 2.0.0
- systemtags: 1.20.0
- text: 4.1.0
- theming: 2.6.0
- twofactor_backupcodes: 1.19.0
- user_ldap: 1.21.0
- user_saml: 6.5.0
- user_status: 1.10.0
- viewer: 3.0.0
- webhook_listeners: 1.1.0-dev
- workflowengine: 2.12.0
Disabled: - admin_audit: 1.20.0
- encryption: 2.18.0
- federation: 1.20.0 (installed 0.1.0)
- files_rightclick: 0.15.1 (installed 1.6.0)
- files_texteditor: 2.15.1 (installed 2.15.1)
- suspicious_login: 8.0.0
- tasks: 0.16.0 (installed 0.16.0)
- twofactor_nextcloud_notification: 4.0.0
- twofactor_totp: 12.0.0-dev
- updatenotification: 1.20.0 (installed 0.2.1)
- weather_status: 1.10.0 (installed 1.7.0)
I know I can do cp, rescan and call it a day, but it seems to me that this warrants some investigation.
Thank you for any insight!