Occ files:scan does not know existing user

🏷️ General
1

Please help me out here. See screenshot. User exists (other 3 users made invisible in the screenshot) but occ command says user does not exist.
Any ideas please? Thank you!

occ_files_scan
occ_files_scan1054×289 118 KB

2

Have an eye on the error which is being displayed “Unknown user 1 =frank”.
Due to the fact that the only part off your command which contains the name “frank” is “-p="frank/…” I would recommend to remove the equal sign and replace it by a whitespace and test it again, like “-p "frank/…” :wink:

3

Thanks so much j-ed. That was it.
Everyone else being in this situation, please ignore the --help (including the wrong slash before “alice”) and listen to j-ed. :slightly_smiling_face:

files_scan_help
files_scan_help1167×316 24.6 KB

4

Just to add a bit o’ information to the pile, in case you have LDAP linked accounts, you may specify the account UUID as username.
I.e.

$ occ user:list | grep username
  - XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXF336: User Name (username)

$ occ files:scan --path=/XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXF336/files/2025-07-14/Scandata/
Starting scan for user 1 out of 1 (XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXF336)
+---------+-------+-----+---------+---------+--------+--------------+
| Folders | Files | New | Updated | Removed | Errors | Elapsed time |
+---------+-------+-----+---------+---------+--------+--------------+
| 1       | 37    | 0   | 0       | 0       | 0      | 00:00:09     |
+---------+-------+-----+---------+---------+--------+--------------+

Basically, what is listed on the left of user:list.
And no, the leading dash is not an error.