@c-orazio well… I’m not sure if you are experiencing the SAME problem… maybe it’s similar but if you’re still running NC 19.0.2. then there are bigger problems than an not working social app. go and upgrade your instance to at least NC29 (we are at 30 right now).
Social app in general is still in Beta. So it’s very likely to find bugs and or problems.
Try looking around on the forum for more help.
I’m going to close this thread since it’s outdated