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Getting help
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Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version (e.g., 29.x.x):
33.0.3
- Operating system and version (e.g., Ubuntu 24.04):
ubuntu server 24.04.
- Web server and version (e.g, Apache 2.4.25):
nginx 1.30.1
- Reverse proxy and version _(e.g. nginx 1.27.2)
nginx
- PHP version (e.g, 8.3):
8.4.21
- Is this the first time you’ve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
after update notify_push 1.3.3
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
by occ command
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
no
Summary of the issue you are facing:
░░ An ExecStart= process belonging to unit notify_push.service has exited.
░░
░░ The process' exit code is 'exited' and its exit status is 101.
Mai 19 07:22:24 cloud systemd[1]: notify_push.service: Failed with result 'exit-code'.
░░ Subject: Unit failed
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ The unit notify_push.service has entered the 'failed' state with result 'exit-code'.
Mai 19 07:22:24 cloud systemd[1]: Failed to start notify_push.service - Push daemon for Nextcloud clients.
░░ Subject: A start job for unit notify_push.service has failed
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ A start job for unit notify_push.service has finished with a failure.
░░
░░ The job identifier is 2966 and the job result is failed.
Mai 19 07:23:24 cloud systemd[1]: notify_push.service: Scheduled restart job, restart counter is at 10.
░░ Subject: Automatic restarting of a unit has been scheduled
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ Automatic restarting of the unit notify_push.service has been scheduled, as the result for
░░ the configured Restart= setting for the unit.
Mai 19 07:23:24 cloud systemd[1]: Starting notify_push.service - Push daemon for Nextcloud clients...
░░ Subject: A start job for unit notify_push.service has begun execution
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ A start job for unit notify_push.service has begun execution.
░░
░░ The job identifier is 3099.
Mai 19 07:23:24 cloud notify_push[17031]: [2026-05-19 07:23:24.196496 +02:00] WARN [rustls_platform_verifier::verification::others] /nix/store/0z2r3kypvq12cl33jkaabbifpi8jhd9z-crates-io-dependencies/rustls-platform-verifier->
Mai 19 07:23:24 cloud notify_push[17031]: Error: × Main thread panicked.
Mai 19 07:23:24 cloud notify_push[17031]: ├─▶ at /nix/store/0z2r3kypvq12cl33jkaabbifpi8jhd9z-crates-io-dependencies/
Mai 19 07:23:24 cloud notify_push[17031]: │ warp-0.3.7-
Mai 19 07:23:24 cloud notify_push[17031]: │ 4378d202ff965b011c64817db11d5829506d3404edeadb61f190d111da3f231c/src/
Mai 19 07:23:24 cloud notify_push[17031]: │ server.rs:291:27
Mai 19 07:23:24 cloud notify_push[17031]: ╰─▶ error binding to [::]:7867: error creating server listener: Address
Mai 19 07:23:24 cloud notify_push[17031]: family not supported by protocol (os error 97)
Mai 19 07:23:24 cloud notify_push[17031]: help: set the `RUST_BACKTRACE=1` environment variable to display a
Mai 19 07:23:24 cloud notify_push[17031]: backtrace.
Mai 19 07:23:24 cloud systemd[1]: notify_push.service: Main process exited, code=exited, status=101/n/a
░░ Subject: Unit process exited
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ An ExecStart= process belonging to unit notify_push.service has exited.
░░
░░ The process' exit code is 'exited' and its exit status is 101.
Mai 19 07:23:24 cloud systemd[1]: notify_push.service: Failed with result 'exit-code'.
░░ Subject: Unit failed
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ The unit notify_push.service has entered the 'failed' state with result 'exit-code'.
Mai 19 07:23:24 cloud systemd[1]: Failed to start notify_push.service - Push daemon for Nextcloud clients.
░░ Subject: A start job for unit notify_push.service has failed
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ A start job for unit notify_push.service has finished with a failure.
░░
░░ The job identifier is 3099 and the job result is failed.
Steps to replicate it (hint: details matter!):
-
just update notify_push to latest 1.3.3
-
have a server that is fixed on IPv4
-
dual stack failed to start
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
see above
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
no logs in WebUI
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
no logs from the nginx server
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"serverid": "55",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"192.168.55.16",
"HOSTNAME"
],
"dns_pinning": false,
"activity_expire_days": 14,
"auth.bruteforce.protection.enabled": true,
"forbidden_filenames": [
".htaccess",
"Thumbs.db",
"thumbs.db"
],
"forbidden_filename_basenames": [
"con",
"prn",
"aux",
"nul",
"com0",
"com1",
"com2",
"com3",
"com4",
"com5",
"com6",
"com7",
"com8",
"com9",
"com\u00b9",
"com\u00b2",
"com\u00b3",
"lpt0",
"lpt1",
"lpt2",
"lpt3",
"lpt4",
"lpt5",
"lpt6",
"lpt7",
"lpt8",
"lpt9",
"lpt\u00b9",
"lpt\u00b2",
"lpt\u00b3"
],
"forbidden_filename_characters": [
"<",
">",
":",
"\"",
"|",
"?",
"*",
"\\",
"\/"
],
"forbidden_filename_extensions": [
" ",
".",
".filepart",
".part"
],
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"overwritehost": "FQDN",
"overwriteconaddr": "^192\\.168\\.55\\.90$",
"overwriteprotocol": "https",
"forward_for_headers": [
"X-Forwarded-For",
"HTTP_X_FORWARDED_FOR"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"updatedirectory": "\/home\/www-data\/nextcloud\/updater",
"upgrade.disable-web": true,
"overwrite.cli.url": "https:\/\/FQDN",
"dbtype": "pgsql",
"version": "33.0.3.2",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"htaccess.RewriteBase": "\/",
"logtimezone": "Europe\/Berlin",
"default_phone_region": "DE",
"logfile": "\/mnt\/cloud\/data\/nextcloud.log",
"log_rotate_size": 10485760,
"cron_log": true,
"loglevel": 4,
"0": "logdateformat\" => \"F d, Y H:i:s",
"installed": true,
"filesystem_check_changes": 1,
"quota_include_external_storage": false,
"skeletondirectory": "",
"share_folder": "\/Freigaben",
"knowledgebaseenabled": false,
"ldapIgnoreNamingRules": false,
"ldapProviderFactory": "\\OCA\\User_LDAP\\LDAPProviderFactory",
"ldapUserCleanupInterval": 20,
"bulkupload.enabled": false,
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"filelocking.enabled": "true",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0,
"timeout": 0
},
"mail_smtpmode": "sendmail",
"mail_smtpsecure": "ssl",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtptimeout": 10,
"mail_smtpauth": 0,
"mail_smtpauthtype": "LOGIN",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"integrity.check.disabled": false,
"updater.release.channel": "stable",
"enable_previews": true,
"preview_Movie_path": "\/usr\/bin\/ffmpeg",
"preview_ffmpeg_path": "\/usr\/bin\/ffmpeg",
"enabledPreviewProviders": [
"OC\\Preview\\PNG",
"OC\\Preview\\JPEG",
"OC\\Preview\\GIF",
"OC\\Preview\\BMP",
"OC\\Preview\\XBitmap",
"OC\\Preview\\Movie",
"OC\\Preview\\PDF",
"OC\\Preview\\TXT",
"OC\\Preview\\MarkDown",
"OC\\Preview\\HEIC",
"OC\\Preview\\OpenDocument",
"OC\\Preview\\MSOffice2003",
"OC\\Preview\\MSOfficeDoc",
"OC\\Preview\\Image",
"OC\\Preview\\Photoshop",
"OC\\Preview\\SVG",
"OC\\Preview\\Font",
"OC\\Preview\\MKV",
"OC\\Preview\\MP4",
"OC\\Preview\\AVI",
"OC\\Preview\\TIFF"
],
"imaginary_process_documents": false,
"preview_max_x": 2048,
"preview_max_y": 2048,
"preview_max_memory": 4096,
"preview_max_filesize_image": 256,
"preview_max_scale_factor": 1,
"trashbin_retention_obligation": "auto, 2",
"mail_sendmailmode": "smtp",
"data-fingerprint": "db31f3894c4bbacbe53f95d3e3b01d86",
"onlyoffice": {
"DocumentServerUrl": "https:\/\/OO-FQDN\/",
"verify_peer_off": true,
"jwt_header": "Authorization",
"jwt_secret": "***REMOVED SENSITIVE VALUE***"
},
"encryption.legacy_format_support": false,
"encryption.key_storage_migrated": false,
"defaultapp": "dashboard",
"theme": "",
"allow_local_remote_servers": true,
"files_external_allow_create_new_local": true,
"simpleSignUpLink.shown": false,
"memories.exiftool": "\/var\/www\/nextcloud\/apps\/memories\/bin-ext\/exiftool-amd64-glibc",
"memories.vod.path": "\/var\/www\/nextcloud\/apps\/memories\/bin-ext\/go-vod-amd64",
"memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg",
"memories.vod.ffprobe": "\/usr\/bin\/ffprobe",
"session_keepalive": true,
"maintenance_window_start": 1,
"memories.db.triggers.fcu": true,
"memories.gis_type": 2,
"memories.index.path.blacklist": ".*\\\/Uploads.*",
"files.chunked_upload.max_size": 0,
"memories.vod.disable": false,
"app_install_overwrite": []
}
}
Apps
The output of occ app:list (if possible).
Tips for increasing the likelihood of a response
- Use the
preformatted textformatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.
I presume that the change on github mentioned is the “game changer”
-
- fix: fix noticition deprecation warning by @icewind1991 in #705
- Bind to ipv6 dual stack by default by @icewind1991 in #687
- fix: avoid too many concurrent db queries when cache becomes invalid by @nilsding in #699
In my case i have setup everything fix on IPv4 so the error message from
journalctl -xeu notify_push.service
is
Mai 19 07:43:29 cloud notify_push[26143]: Error: × Main thread panicked.
Mai 19 07:43:29 cloud notify_push[26143]: ├─▶ at /nix/store/0z2r3kypvq12cl33jkaabbifpi8jhd9z-crates-io-dependencies/
Mai 19 07:43:29 cloud notify_push[26143]: │ warp-0.3.7-
Mai 19 07:43:29 cloud notify_push[26143]: │ 4378d202ff965b011c64817db11d5829506d3404edeadb61f190d111da3f231c/src/
Mai 19 07:43:29 cloud notify_push[26143]: │ server.rs:291:27
Mai 19 07:43:29 cloud notify_push[26143]: ╰─▶ error binding to [::]:7867: error creating server listener: Address
Mai 19 07:43:29 cloud notify_push[26143]: family not supported by protocol (os error 97)
Mai 19 07:43:29 cloud notify_push[26143]: help: set the RUST_BACKTRACE=1 environment variable to display a
Mai 19 07:43:29 cloud notify_push[26143]: backtrace.
So appreciate any help how to set an environment variable e.g. or something else to fix notify_push back to IPv4 so that binding to [::]:7876 becomes obsolete.
Or any other solution that is practicable here. If i am wrong with my presume for the root that causes the error - thanks for any hint and idea what to do now.
I didn’t downgrade to the previous notify_push version because it wouldn’t be a solution for future updates i think.
Thanks in advance 
