Notifications mess

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longer
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Nextcloud version (eg, 20.0.5): 27.1.4
Operating system and version (eg, Ubuntu 20.04): 22.04
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.52
PHP version (eg, 7.4): PHP 8.1.2

The issue you are facing:

I have searched high and low and I can’t figure it out. I am admin, I have a user who is not. I am her user manager. We are both members of a group “Producers”. We are both connected to NExtcloud via a browser on a desktop PC. She sees EVERYTHING I do - all activities and receives notifications from Talk etc. I see nothing - no activities AT ALL, except my own AND I receive no notifications from TALK. Please tell me what is the hell and how to fix.

Is this the first time you’ve seen this error? (Y/N): N

Steps to replicate it:

  1. Login
  2. Check notifications and activity
  3. See no notifications and activities ONLY by me

The output of your Nextcloud log in Admin > Logging:

PASTE HERE

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

PASTE HERE

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

PASTE HERE


Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

PASTE HERE

Does she see things that should be private/only in your account? Or are you just saying she receives notifications and you do not?

She sees all actions hers and mine. I receive no notifications of her actions and the activity app shows nothing except for my own activities. I also do not receive notifications from Talk chats. As for “private” I don’t think she can see anything from that. But she sees my action on the folders and files in external storage that is attached to a group we are both members of, which I do not see.

occ notifications:test-push MY_USERNAME

works just fine - but it is the only notification I receive