Support intro
Sorry to hear you’re facing problems. 
The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.
If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.
Getting help
In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.
Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version:
Nextcloud 33.0.1
- Operating system and version:
#1 SMP PREEMPT Debian 1:6.12.75-1+rpt1~bookworm (2026-03-11)
- Web server and version:
Server version: Apache/2.4.66 (Debian)
- Reverse proxy and version:
nginx version: openresty/1.27.1.2
- PHP version:
PHP 8.4.19 (cli) (built: Mar 16 2026 22:27:46) (NTS)
- Is this the first time you’ve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
recently
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
OMV Container
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issues you are facing:
Notes don’t show up on Dashboard
Steps to replicate it (hint: details matter!):
- Make sure the dashboard has the notes widget enabled
- Create a few notes
- got back to the dashboard
Log entries
Nextcloud
{"reqId":"2wcLRtprpBs1tLbVcWSo","level":3,"time":"2026-04-01T17:44:22+00:00","remoteAddr":"83.97.85.45","user":"king_admin","app":"jsresourceloader","method":"GET","url":"/index.php/settings/admin/onlyoffice","scriptName":"/index.php","message":"Could not find resource core/js/dist/systemtags.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:149.0) Gecko/20100101 Firefox/149.0","version":"33.0.1.2","data":{"app":"jsresourceloader"}}
{"reqId":"gf7m41Mt8DwdZ5MrWVMy","level":3,"time":"2026-04-01T18:09:01+00:00","remoteAddr":"83.97.85.45","user":"king_admin","app":"jsresourceloader","method":"GET","url":"/index.php/settings/admin/onlyoffice","scriptName":"/index.php","message":"Could not find resource core/js/dist/systemtags.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:149.0) Gecko/20100101 Firefox/149.0","version":"33.0.1.2","data":{"app":"jsresourceloader"}}
Web Browser
Apps
Enabled:
- activity: 6.0.0-dev.0
- admin_audit: 1.23.0
- bookmarks: 16.1.3
- brewmemo: 0.6.0
- bruteforcesettings: 6.0.0-dev.0
- calendar: 6.2.1
- circles: 33.0.0
- cloud_federation_api: 1.17.0
- comments: 1.23.0
- contacts: 8.4.2
- contactsinteraction: 1.14.1
- cookbook: 0.11.6
- dashboard: 7.13.0
- dav: 1.36.0
- encryption: 2.21.0
- end_to_end_encryption: 2.0.0
- federatedfilesharing: 1.23.0
- federation: 1.23.0
- files: 2.5.0
- files_downloadlimit: 5.1.0-dev.0
- files_external: 1.25.1
- files_pdfviewer: 6.0.0-dev.0
- files_reminders: 1.6.0
- files_sharing: 1.25.2
- files_trashbin: 1.23.0
- files_versions: 1.26.0
- firstrunwizard: 6.0.0-dev.0
- fulltextsearch: 33.0.0
- groupfolders: 21.0.6
- logreader: 6.0.0
- lookup_server_connector: 1.21.0
- nextcloud_announcements: 5.0.0
- notes: 4.13.1
- notifications: 6.0.0
- oauth2: 1.21.0
- onlyoffice: 10.0.0
- password_policy: 5.0.0-dev.0
- photos: 6.0.0-dev.0
- privacy: 5.0.0-dev.0
- profile: 1.2.0
- provisioning_api: 1.23.0
- recommendations: 6.0.0-dev.0
- related_resources: 4.0.0-dev.0
- serverinfo: 5.0.0-dev.0
- settings: 1.16.0
- sharebymail: 1.23.0
- support: 5.0.0
- survey_client: 5.0.0-dev.0
- suspicious_login: 11.0.0-dev.0
- systemtags: 1.23.0
- text: 7.0.0-dev.3
- theming: 2.8.0
- twofactor_backupcodes: 1.22.0
- twofactor_nextcloud_notification: 7.0.0
- twofactor_totp: 15.0.0-dev.0
- updatenotification: 1.23.0
- uppush: 2.4.0
- user_status: 1.13.0
- viewer: 6.0.0-dev.0
- weather_status: 1.13.0
- webhook_listeners: 1.5.0
- workflowengine: 2.15.0
Disabled:- app_api: 33.0.0 (installed 32.0.0)
- camerarawpreviews: 0.8.8 (installed 0.8.8)
- keeweb: 0.6.22 (installed 0.6.22)
- richdocuments: 10.1.2 (installed 10.1.2)
- testing: 1.23.0
- user_ldap: 1.24.0 (installed 1.22.0)
