Notes not refreshing

ℹ️ Support
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1

Hi all,

On a self hosted installation of latest Nextcloud, Notes app is working fine apart from the fact that it doesn’t refresh at all and need to refresh manually each time to see changes when I add a new note (edit works fine).
The exception from logs is as below:

{"reqId":"ZbjC55-63FH5ttom-GdSmgAAix0","level":3,"time":"2024-01-30T11:35:35+02:00","remoteAddr":"178.147.120.216","user":"myusername","app":"notes","method":"GET","url":"/index.php/apps/notes/notes/13807","message":"Controller failed with OCA\\Notes\\Service\\NoteDoesNotExistException","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:122.0) Gecko/20100101 Firefox/122.0","version":"28.0.1.1","exception":{"Exception":"OCA\\Notes\\Service\\NoteDoesNotExistException","Message":"","Code":0,"Trace":[{"file":"/var/www/clients/client1/web129/web/apps/notes/lib/Service/NotesService.php","line":73,"function":"getFileById","class":"OCA\\Notes\\Service\\NotesService","type":"::"},{"file":"/var/www/clients/client1/web129/web/apps/notes/lib/Controller/NotesController.php","line":138,"function":"get","class":"OCA\\Notes\\Service\\NotesService","type":"->"},{"file":"/var/www/clients/client1/web129/web/apps/notes/lib/Service/Util.php","line":26,"function":"OCA\\Notes\\Controller\\{closure}","class":"OCA\\Notes\\Controller\\NotesController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/clients/client1/web129/web/apps/notes/lib/Controller/Helper.php","line":140,"function":"retryIfLocked","class":"OCA\\Notes\\Service\\Util","type":"::"},{"file":"/var/www/clients/client1/web129/web/apps/notes/lib/Controller/NotesController.php","line":137,"function":"handleErrorResponse","class":"OCA\\Notes\\Controller\\Helper","type":"->"},{"file":"/var/www/clients/client1/web129/web/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"get","class":"OCA\\Notes\\Controller\\NotesController","type":"->"},{"file":"/var/www/clients/client1/web129/web/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/clients/client1/web129/web/lib/private/AppFramework/App.php","line":184,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/clients/client1/web129/web/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/clients/client1/web129/web/lib/base.php","line":1069,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/clients/client1/web129/web/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/clients/client1/web129/web/apps/notes/lib/Service/NotesService.php","Line":219,"message":"Controller failed with OCA\\Notes\\Service\\NoteDoesNotExistException","exception":{},"CustomMessage":"Controller failed with OCA\\Notes\\Service\\NoteDoesNotExistException"}}

Any help is very much appreciated.

PHP is 8.2 on Debian 12.

1 Like
2

I got the exact same problem, no clue what’s happening.

Debian 12 and PHP 8.2.18 too

3

I seem to have the same issue. I’m using the latest Nextcloud AIO release, which seems to be working perfectly everywhere except Notes on the web.

If I create a new note for instance, the URL changes to reflect the action but otherwise nothing appears until I refresh the page.

The same issue occurs if I try to change the category of a note.

I don’t see any obvious errors in the web log during this process unless I try to perform an action on something that hasn’t refreshed, like trying to delete a note I’ve already deleted.

I can edit a note without any issues, and can even rename them. It’s just the specific actions above that misbehave.

Oh, deleted notes disapear as they should, but it looks like the editor tries to load it anyway before throwing a “Failed to load file: No permission to access this file” error. This seems to correspond with two errors in the log:

InvalidArgumentException No proper share data

NotFoundException No permission to access this file
No permission to access this file

4

Exact same problem on nextcloud 28.0.4 and notes 4.9.4 - very annoying.

Same problem with nextcloud 29.0.1 and notes 4.10.0 - still very annoying.

Today I had to click “New Note”, then hit browser “reload page” before the note would appear. Then I had to “Rename” the note because that option was never given after clicking “New Note” (before the reload). Then editing the note, after completing the edit the “Preview” button and the ellipses "..." link were unresponsive. I had to reload again just to be able to view the note outside of edit-mode.

Current Environment:

  Archlinux : 6.9.2-arch1-1
  Apache    : 2.4.59 (Unix)
  OpenSSL   : 3.3.0
  PHP       : 8.2.19
5

Just to add to my previous post, this issue has sadly remained after the Nextcloud AIO update to Hub 8.

I’m also using it behind a reverse proxy if that’s significant.

6

I noticed today that this seems to have been fixed. I’m not sure what did it, but clicking the “New Note” button now creates a new note, refreshes the notes list and puts you in the editor for the new note.

The only remaining issue is that deleting the note still presents an “Editing session has expired. Please reload the page” message, but it does correctly remove the note from the list and all functionality otherwise works as it should.

I’m using Nextcloud AIO, which is currently using Nextcloud Hub 8 (29.0.3).