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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): 20.0.8
Operating system and version (eg, Ubuntu 20.04): Ubuntu 20.04
Apache or nginx version (eg, Apache 2.4.25): Where can i find it?
PHP version (eg, 7.4): 7.4.15
The issue you are facing:
So, I have my rclone crypt mount set up on my Ubuntu machine. Rclone command has --allow-other flag so it does allow other users to see rclone’s mount contents. I know it because i have Plex set up too and user Plex see it. But www-data don’t. I have this rclone crypt mounted on /mnt/crypt. So i tried to create dir there via root user. Then i changed owner to www-data via chown. Reloaded site and it doesn’t see the test folder with www-data user as owner neither.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Set up rclone mount to /mnt/ for example
- Install External storage support app
- See it empty
The output of your Nextcloud log in Admin > Logging:
{"reqId":"xYvsDMFJMsRz89nXianC","level":3,"time":"2021-04-11T20:15:45+00:00","remoteAddr":"192.168.1.29","user":"Pheggas","app":"PHP","method":"PROPFIND","url":"/remote.php/dav/files/Pheggas/","message":{"Exception":"Error","Message":"opendir(/mnt/): failed to open dir: Permission denied at /snap/nextcloud/27089/htdocs/lib/private/Files/Storage/Local.php#132","Code":0,"Trace":[{"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::","args":[2,"opendir(/mnt/): failed to open dir: Permission denied","/snap/nextcloud/27089/htdocs/lib/private/Files/Storage/Local.php",132,{"path":"*** sensitive parameter replaced ***"}]},{"file":"/snap/nextcloud/27089/htdocs/lib/private/Files/Storage/Local.php","line":132,"function":"opendir","args":["/mnt/"]},{"file":"/snap/nextcloud/27089/htdocs/lib/private/Files/Storage/Common.php","line":877,"function":"opendir","class":"OC\\Files\\Storage\\Local","type":"->","args":["*** sensitive parameter replaced ***"]},{"file":"/snap/nextcloud/27089/htdocs/lib/private/Files/Storage/Wrapper/PermissionsMask.php","line":158,"function":"getDirectoryContent","class":"OC\\Files\\Storage\\Common","type":"->","args":["*** sensitive parameter replaced ***"]},{"function":"getDirectoryContent","class":"OC\\Files\\Storage\\Wrapper\\PermissionsMask","type":"->","args":["*** sensitive parameter replaced ***"]},{"file":"/snap/nextcloud/27089/htdocs/lib/private/Files/Cache/Scanner.php","line":408,"function":"iterator_to_array","args":[{"__class__":"Generator"}]},{"file":"/snap/nextcloud/27089/htdocs/lib/private/Files/Cache/Scanner.php","line":388,"function":"handleChildren","class":"OC\\Files\\Cache\\Scanner","type":"->","args":["*** sensitive parameter replaced ***",false,3,319,true,0]},{"file":"/snap/nextcloud/27089/htdocs/lib/private/Files/Cache/Scanner.php","line":340,"function":"scanChildren","class":"OC\\Files\\Cache\\Scanner","type":"->","args":["*** sensitive parameter replaced ***",false,3,319,true]},{"file":"/snap/nextcloud/27089/htdocs/lib/private/Files/Cache/Watcher.php","line":106,"function":"scan","class":"OC\\Files\\Cache\\Scanner","type":"->","args":["*** sensitive parameter replaced ***",false]},{"file":"/snap/nextcloud/27089/htdocs/lib/private/Files/View.php","line":1349,"function":"update","class":"OC\\Files\\Cache\\Watcher","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/snap/nextcloud/27089/htdocs/lib/private/Files/View.php","line":1389,"function":"getCacheEntry","class":"OC\\Files\\View","type":"->","args":[{"cache":{"__class__":"OC\\Files\\Cache\\Cache"},"scanner":{"__class__":"OC\\Files\\Cache\\Scanner"},"watcher":null,"propagator":null,"updater":null,"__class__":"OCA\\Files_Trashbin\\Storage"},"*** sensitive parameter replaced ***","/Crypt"]},{"file":"/snap/nextcloud/27089/htdocs/apps/dav/lib/Connector/Sabre/Directory.php","line":331,"function":"getFileInfo","class":"OC\\Files\\View","type":"->","args":["/Pheggas/files/Crypt",false]},{"file":"/snap/nextcloud/27089/htdocs/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":805,"function":"getQuotaInfo","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->","args":[]},{"file":"/snap/nextcloud/27089/htdocs/3rdparty/sabre/dav/lib/DAV/PropFind.php","line":96,"function":"Sabre\\DAV\\{closure}","class":"Sabre\\DAV\\CorePlugin","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/snap/nextcloud/27089/htdocs/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":809,"function":"handle","class":"Sabre\\DAV\\PropFind","type":"->","args":["{DAV:}quota-available-bytes",{"__class__":"Closure"}]},{"file":"/snap/nextcloud/27089/htdocs/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"propFind","class":"Sabre\\DAV\\CorePlugin","type":"->","args":[{"__class__":"Sabre\\DAV\\PropFind"},{"__class__":"OCA\\DAV\\Connector\\Sabre\\Directory"}]},{"file":"/snap/nextcloud/27089/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php","line":1063,"function":"emit","class":"Sabre\\DAV\\Server","type":"->","args":["propFind",[{"__class__":"Sabre\\DAV\\PropFind"},{"__class__":"OCA\\DAV\\Connector\\Sabre\\Directory"}]]},{"file":"/snap/nextcloud/27089/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php","line":989,"function":"getPropertiesByNode","class":"Sabre\\DAV\\Server","type":"->","args":[{"__class__":"Sabre\\DAV\\PropFind"},{"__class__":"OCA\\DAV\\Connector\\Sabre\\Directory"}]},{"file":"/snap/nextcloud/27089/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php","line":1678,"function":"getPropertiesIteratorForPath","class":"Sabre\\DAV\\Server","type":"->","args":["files/Pheggas",["{DAV:}getlastmodified","{DAV:}getetag","{DAV:}getcontenttype","{DAV:}resourcetype","{http://owncloud.org/ns}fileid","And 14 more entries, set log level to debug to see all entries"],1]},{"file":"/snap/nextcloud/27089/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php","line":1661,"function":"writeMultiStatus","class":"Sabre\\DAV\\Server","type":"->","args":[{"elementMap":[],"contextUri":"/remote.php/dav/","namespaceMap":{"DAV:":"d","http://sabredav.org/ns":"s","http://owncloud.org/ns":"oc","http://nextcloud.org/ns":"nc"},"classMap":[],"__class__":"Sabre\\Xml\\Writer"},{"__class__":"Generator"},false]},{"file":"/snap/nextcloud/27089/htdocs/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":363,"function":"generateMultiStatus","class":"Sabre\\DAV\\Server","type":"->","args":[{"__class__":"Generator"},false]},{"file":"/snap/nextcloud/27089/htdocs/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPropFind","class":"Sabre\\DAV\\CorePlugin","type":"->","args":[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]},{"file":"/snap/nextcloud/27089/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php","line":474,"function":"emit","class":"Sabre\\DAV\\Server","type":"->","args":["method:PROPFIND",[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]]},{"file":"/snap/nextcloud/27089/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php","line":251,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->","args":[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]},{"file":"/snap/nextcloud/27089/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php","line":319,"function":"start","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/snap/nextcloud/27089/htdocs/apps/dav/lib/Server.php","line":332,"function":"exec","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/snap/nextcloud/27089/htdocs/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->","args":[]},{"file":"/snap/nextcloud/27089/htdocs/remote.php","line":167,"args":["/snap/nextcloud/27089/htdocs/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/snap/nextcloud/27089/htdocs/lib/private/Log/ErrorHandler.php","Line":91,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36","version":"20.0.8.1","id":"6073593d19019"}
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'apps_paths' =>
array (
0 =>
array (
'path' => '/snap/nextcloud/current/htdocs/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/snap/nextcloud/current/nextcloud/extra-apps',
'url' => '/extra-apps',
'writable' => true,
),
),
'supportedDatabases' =>
array (
0 => 'mysql',
),
'memcache.locking' => '\\OC\\Memcache\\Redis',
'memcache.local' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/tmp/sockets/redis.sock',
'port' => 0,
),
'log_type' => 'file',
'logfile' => '/var/snap/nextcloud/current/logs/nextcloud.log',
'logfilemode' => 416,
'instanceid' => 'nope',
'passwordsalt' => 'nope',
'secret' => 'nope',
'trusted_domains' =>
array (
0 => '192.168.1.12',
),
'datadirectory' => '/var/snap/nextcloud/common/nextcloud/data',
'dbtype' => 'mysql',
'version' => '20.0.8.1',
'overwrite.cli.url' => 'http://192.168.1.12',
'dbname' => 'nextcloud',
'dbhost' => 'localhost:/tmp/sockets/mysql.sock',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nope',
'dbpassword' => 'nope',
'installed' => true,
);
The output of your Apache/nginx/system log in /var/log/____
:
Don't have one