No permissions to configure external storage

Nextcloud v 13
Raspberry Pi 3
NextcloudPi OS

Trying to mount my external network drive to be able to work with all the files on it.

Enabled the external storage app but when I click on settings and external storage I get the message " No external storage configured or you don’t have the permission to configure them" and there is no where to configure external storage.

Am I doing something wrong? Should I go somewhere else to configure the external storage?

Thanks for your help in advance.

I was able to mount the network storage through the command line and I still cant see it in nextcloud and I see the same message when i click on external storage

pi@nextcloudpi:/var/nc_data/maly/files $ df -h
Filesystem            Size  Used Avail Use% Mounted on
/dev/root              30G  2.0G   27G   8% /
devtmpfs              460M     0  460M   0% /dev
tmpfs                 464M     0  464M   0% /dev/shm
tmpfs                 464M   12M  452M   3% /run
tmpfs                 5.0M  4.0K  5.0M   1% /run/lock
tmpfs                 464M     0  464M   0% /sys/fs/cgroup
/dev/mmcblk0p1         42M   21M   21M  51% /boot
tmpfs                  93M     0   93M   0% /run/user/1000
//  2.8T  333G  2.4T  12% /var/nc_data/maly/files

Are you definitely going to “External storage” under the “Administration” section (Profile icon > settings > administration section), and not under your user section?

If you are an admin, you will have both in the settings sidebar one below the other.


Hi Kimthefirst,

came here with the same problem und you plainly solved it. Thanks very much.
It’s awesome how you stop looking when you have the option you’ve been searching for in the top three :slight_smile:

Thanks again

:smiley: thank you … I was same looking for user settings, better is to check Administration part, a little bottom …

Thank you

This picture makes it more obvious for you.


You are logged in with admin user, but when I click on the external HD configuration icon, give me the following message:

No external storage configured or you are not allowed to configure them
Global credentials … How do I resolve this?