Support intro
Sorry to hear youâre facing problems
help.nextcloud.com is for home/non-enterprise users. If youâre running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isnât supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): 8.0.26
Operating system and version (eg, Ubuntu 20.04): Windows 10
Apache or nginx version (eg, Apache 2.4.25): mysql
PHP version (eg, 7.4): 7.4.21
Hello, I am new to Nextcloud and just successfully installed on a Raspberry pi 4 using snap. Everything seems to be running ok, but the first big issue I have noticed is I am not getting any notifications of incoming talk messages. I have tried on a webpage on both windows and another Linux machine. I have installed the Windows desktop app as well. The only time I receive any notification sound is if I happen to have the talk app open on my mobile device.
Any ideas? Thanks in advance!