Nextcloud version (eg, 20.0.5): 21.0.2
Operating system and version (eg, Ubuntu 20.04): Ubuntu 20.04.2 LTS
Apache or nginx version (eg, Apache 2.4.25): 2.4.41
PHP version (eg, 7.4): 7.4.3
The issue you are facing:
The menus are there but the folder view is empty
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- I was not able to update this nextcloud from 20 to 21. There was written, the instance is on the newest version.
- I have updated the instance manually according to Upgrade manually — Nextcloud latest Administration Manual latest documentation I did not stop the webserver service because there are to many pages on my server. Instead I have renamed the folder name.
- I have copied the default config.php instead of my. Then I have copied my after regonizing that it is not working.
- I have recognized that there did was woring something with the permissions of my data folder. So I have corrected them according to the manual.
- My plugin group folder was deleted by the upgrade process. I have copied it later manually inside of the app-folder because it did not appear in the appstore. After copying it, I was able to update it and I did so.
- Now I can see in the admin settings that the group folder settings are correctly set like in the past and they should be all there.
- After opening the folder area like in the screenshot I can not see any files or folders neither from the group folder neither from me.
- The situation is the same with Chrome, Firefox and Edge
9 The situation is the same with a test user which I have just created
The output of your Nextcloud log in Admin > Logging:
Info no app in context Deprecated event type for OCA\Files::loadAdditionalScripts: Symfony\Component\EventDispatcher\GenericEvent is used 2021-06-29T23:10:19+0200
Info no app in context Deprecated event type for OCA\Files::loadAdditionalScripts: Symfony\Component\EventDispatcher\GenericEvent is used 2021-06-29T23:10:19+0200
Info no app in context Deprecated event type for OCA\Files::loadAdditionalScripts: Symfony\Component\EventDispatcher\GenericEvent is used 2021-06-29T23:10:19+0200
Info no app in context Deprecated event type for OCA\Files::loadAdditionalScripts: Symfony\Component\EventDispatcher\GenericEvent is used 2021-06-29T23:10:19+0200
Info no app in context Deprecated event type for OCA\Files::loadAdditionalScripts: Symfony\Component\EventDispatcher\GenericEvent is used 2021-06-29T23:10:19+0200
Info no app in context Deprecated event type for OCA\Files::loadAdditionalScripts: Symfony\Component\EventDispatcher\GenericEvent is used 2021-06-29T23:10:19+0200
Info no app in context Deprecated event type for OCA\Files::loadAdditionalScripts: Symfony\Component\EventDispatcher\GenericEvent is used 2021-06-29T23:10:19+0200
The full log file is attached under https://we.tl/t-DbijQNJnFd
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'abc',
'passwordsalt' => 'abcd',
'secret' => 'abcde',
'trusted_domains' =>
array (
0 => 'cloud.medien-bildung.info',
),
'datadirectory' => '/var/kunden/webs/rainer/cloud.medien-bildung.info/data',
'overwrite.cli.url' => 'http://cloud.medien-bildung.info',
'dbtype' => 'mysql',
'version' => '21.0.2.1',
'dbname' => 'sql123',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'sql123',
'dbpassword' => 'Test123',
'logtimezone' => 'UTC',
'installed' => true,
'mail_smtpmode' => 'smtp',
'mail_from_address' => 'cloud',
'mail_domain' => 'medien-bildung.info',
'mail_smtphost' => 'localhost',
'theme' => '',
'loglevel' => 0,
'maintenance' => false,
'mail_smtpauth' => 1,
'mail_smtpname' => 'cloud@medien-bildung.info',
'mail_smtppassword' => 'Test123',
'encryption.legacy_format_support' => true,
'encryption.key_storage_migrated' => false,
);
The output of your Apache/nginx/system log in /var/log/____:
[Tue Jun 29 18:37:55.953961 2021] [access_compat:error] [pid 29955] [client 80.155.47.132:62168] AH01797: client denied by server configuration: /var/kunden/webs/rainer/cloud.mzlw.de/data/.ocdata
[Tue Jun 29 19:47:32.868062 2021] [authz_core:error] [pid 35282] [client 109.75.177.194:44822] AH01630: client denied by server configuration: /var/kunden/webs/rainer/rainerwiederstein.de/.user.ini, referer: https://rainerwiederstein.de/.user.ini
[Tue Jun 29 21:48:22.218090 2021] [access_compat:error] [pid 45422] [client 80.155.47.132:59739] AH01797: client denied by server configuration: /var/kunden/webs/rainer/cloud.medien-bildung.info/data/.ocdata
[Tue Jun 29 21:48:41.804836 2021] [access_compat:error] [pid 147069] [client 80.155.47.132:49391] AH01797: client denied by server configuration: /var/kunden/webs/rainer/cloud.medien-bildung.info/data/.ocdata
[Tue Jun 29 21:49:39.829587 2021] [access_compat:error] [pid 147069] [client 80.155.47.132:54297] AH01797: client denied by server configuration: /var/kunden/webs/rainer/cloud.medien-bildung.info/data/.ocdata
[Tue Jun 29 21:50:10.410424 2021] [access_compat:error] [pid 147112] [client 80.155.47.132:55861] AH01797: client denied by server configuration: /var/kunden/webs/rainer/cloud.medien-bildung.info/data/.ocdata
[Tue Jun 29 21:50:39.704915 2021] [fcgid:warn] [pid 147361] [client 80.155.47.132:58876] mod_fcgid: stderr: PHP Warning: require(/var/kunden/webs/rainer/cloud.medien-bildung.info/3rdparty/composer/../symfony/polyfill-mbstring/bootstrap.php): failed to open stream: No such file or directory in /var/kunden/webs/rainer/cloud.medien-bildung.info/3rdparty/composer/autoload_real.php on line 66
[Tue Jun 29 21:50:39.705204 2021] [fcgid:warn] [pid 147361] [client 80.155.47.132:58876] mod_fcgid: stderr: PHP Fatal error: require(): Failed opening required '/var/kunden/webs/rainer/cloud.medien-bildung.info/3rdparty/composer/../symfony/polyfill-mbstring/bootstrap.php' (include_path='/var/kunden/webs/rainer/cloud.medien-bildung.info/3rdparty/pear/archive_tar:/var/kunden/webs/rainer/cloud.medien-bildung.info/3rdparty/pear/console_getopt:/var/kunden/webs/rainer/cloud.medien-bildung.info/3rdparty/pear/pear-core-minimal/src:/var/kunden/webs/rainer/cloud.medien-bildung.info/3rdparty/pear/pear_exception:/var/kunden/webs/rainer/cloud.medien-bildung.info/apps') in /var/kunden/webs/rainer/cloud.medien-bildung.info/3rdparty/composer/autoload_real.php on line 66
[Tue Jun 29 21:52:33.961104 2021] [access_compat:error] [pid 147361] [client 80.155.47.132:49685] AH01797: client denied by server configuration: /var/kunden/webs/rainer/cloud.medien-bildung.info/data/.ocdata
[Tue Jun 29 21:54:52.173159 2021] [access_compat:error] [pid 147112] [client 80.155.47.132:49814] AH01797: client denied by server configuration: /var/kunden/webs/rainer/cloud.medien-bildung.info/data/.ocdata **This appears in the other nextcloud, too. But the other is working**