Nextcloud version: 27.0.1
Operating system and version (eg, Ubuntu 20.04): Debian bookworm
Apache or nginx version (eg, Apache 2.4.25): nginx 1.22.1-9
PHP version (eg, 7.4): 8.2
The issue you are facing:
After upgrade i don’t see any files in the Files application. There is no (+) button to create a directory. If i disable the fancy “Recommendations” app, the view is completely empty. If i keep the app, then i do see some recommended files (recently edited), but they either can’t be interacted with, or trying to open them sends the browser into a loop.
Is this the first time you’ve seen this error?: Y
Steps to replicate it:
- Upgrade Nextcloud from 25.0.9 to 26.x.x to 27.0.1
The output of your Nextcloud log in Admin > Logging:
2023-07-26T15:19:43.067505+03:00 servername Nextcloud[2851971]: {"reqId":"0Oeihllc7Dx8i4OO5eTl","level":3,"time":"2023-07-26T12:19:43+00:00","remoteAddr":"myipaddress","user":"admin","app":"index","method":"GET","url":"/apps/theming/icon/dashboard?v=d00160d2","message":"{\"Exception\":\"OCP\\\\Files\\\\NotPermittedException\",\"Message\":\"Could not create folder \\\"/appdata_oc3l8nl6sagi/theming/global/16\\\"\",\"Code\":0,\"Trace\":[{\"file\":\"/home/nextcloud/lib/private/Files/SimpleFS/SimpleFolder.php\",\"line\":105,\"function\":\"newFolder\",\"class\":\"OC\\\\Files\\\\Node\\\\Folder\",\"type\":\"->\"},{\"file\":\"/home/nextcloud/apps/theming/lib/ImageManager.php\",\"line\":175,\"function\":\"newFolder\",\"class\":\"OC\\\\Files\\\\SimpleFS\\\\SimpleFolder\",\"type\":\"->\"},{\"file\":\"/home/nextcloud/apps/theming/lib/ImageManager.php\",\"line\":190,\"function\":\"getCacheFolder\",\"class\":\"OCA\\\\Theming\\\\ImageManager\",\"type\":\"->\"},{\"file\":\"/home/nextcloud/apps/theming/lib/Controller/IconController.php\",\"line\":163,\"function\":\"getCachedImage\",\"class\":\"OCA\\\\Theming\\\\ImageManager\",\"type\":\"->\"},{\"function\":\"getTouchIcon\",\"class\":\"OCA\\\\Theming\\\\Controller\\\\IconController\",\"type\":\"->\"},{\"file\":\"/home/nextcloud/lib/private/AppFramework/Http/Dispatcher.php\",\"line\":230,\"function\":\"call_user_func_array\"},{\"file\":\"/home/nextcloud/lib/private/AppFramework/Http/Dispatcher.php\",\"line\":137,\"function\":\"executeController\",\"class\":\"OC\\\\AppFramework\\\\Http\\\\Dispatcher\",\"type\":\"->\"},{\"file\":\"/home/nextcloud/lib/private/AppFramework/App.php\",\"line\":183,\"function\":\"dispatch\",\"class\":\"OC\\\\AppFramework\\\\Http\\\\Dispatcher\",\"type\":\"->\"},{\"file\":\"/home/nextcloud/lib/private/Route/Router.php\",\"line\":315,\"function\":\"main\",\"class\":\"OC\\\\AppFramework\\\\App\",\"type\":\"::\"},{\"file\":\"/home/nextcloud/lib/base.php\",\"line\":1071,\"function\":\"match\",\"class\":\"OC\\\\Route\\\\Router\",\"type\":\"->\"},{\"file\":\"/home/nextcloud/index.php\",\"line\":36,\"function\":\"handleRequest\",\"class\":\"OC\",\"type\":\"::\"}],\"File\":\"/home/nextcloud/lib/private/Files/Node/Folder.php\",\"Line\":162,\"CustomMessage\":\"--\"}","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0","version":"27.0.1.2"}
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'oc3l8nl6sagi',
'passwordsalt' => 'foo',
'secret' => 'bar',
'trusted_domains' =>
array (
0 => 'my domain name',
),
'datadirectory' => '/mnt/nextcloud_data',
'dbtype' => 'mysql',
'version' => '27.0.1.2',
'overwrite.cli.url' => 'https://my domain name',
'htaccess.RewriteBase' => '/',
'dbname' => 'nextcloud',
'dbhost' => 'localhost:/var/run/mysqld/mysqld.sock',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'database login',
'dbpassword' => 'database password',
'installed' => true,
'memcache.local' => '\\OC\\Memcache\\APCu',
'mail_domain' => 'my mail domain name',
'mail_from_address' => 'postmaster',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_smtphost' => 'my mail domain name',
'mail_smtpport' => '587',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpauth' => 1,
'mail_smtpname' => 'mail login',
'mail_smtppassword' => 'mail password',
'mail_smtpsecure' => 'tls',
'maintenance' => false,
'theme' => '',
'loglevel' => 2,
'log_type' => 'syslog',
'logfile' => '',
'syslog_tag' => 'Nextcloud',
'updater.secret' => 'some random symbols',
'updater.release.channel' => 'stable',
);
The output of your Apache/nginx/system log in /var/log/____:
myclientipaddress - - [26/Jul/2023:15:42:00 +0300] "GET /apps/files/files HTTP/2.0" 200 12314 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0"
myclientipaddress - - [26/Jul/2023:15:42:02 +0300] "GET /ocs/v2.php/search/providers?from=%2Fapps%2Ffiles%2Ffiles HTTP/2.0" 200 203 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0"
myclientipaddress - - [26/Jul/2023:15:42:03 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 200 81 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0"
myclientipaddress - - [26/Jul/2023:15:42:03 +0300] "GET /apps/files_sharing/api/externalShares HTTP/2.0" 200 22 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0"
myclientipaddress - - [26/Jul/2023:15:42:03 +0300] "PROPFIND /remote.php/dav/files/admin/ HTTP/2.0" 400 249 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0"
myclientipaddress - - [26/Jul/2023:15:42:05 +0300] "GET /apps/files/api/v1/stats HTTP/2.0" 200 158 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0"
nginx error.log is empty