No apps found for your version NC16

I’ve searched the forum and can’t seem to fix this problem. I didn’t know if anyone else had this problem and might help.

Nextcloud 16
Ubuntu 18 (I’ve also tried NextcloudVM and Nextcloud snap)
nginx (also tried Apache)
PHP 7.3.5-1

Clean install and I don’t have a problem installing. The problem I’m having is when I go to apps from my install all I can see is [No apps found for your version]! It will show current apps I have installed, but when I go to categories it will give me that message.

I’m not sure what logs would help with this.

Does anybody have any advice? Thanks


I have the same issue updated docker NC15 - 16. :frowning:

On my Nextcloud android app i chose “Refresh account”. That partially helped. Now I can find apps when search for them, but updating from notifications doesn’t work.

I cant believe this “No apps found for your version” problem even exists! I am mad for last two days and think of transfer to some other cloud solution…

Just did a refresh install on docker NC16 and seeing the same problem… confirmed internet is available (no changes compare to before). app store also works response. not sure where to look now.

{“file”:"/var/www/html/index.php",“line”:42,“function”:“handleRequest”,“class”:“OC”,“type”:"::",“args”:[]}],“File”:"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php",“Line”:185,“CustomMessage”:“Could not connect to appstore”},“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.131 Safari/537.36”,“version”:“”}

“file”: “/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php”,
“line”: 149,
“function”: “createRejection”,
“class”: “GuzzleHttp\Handler\CurlFactory”,
“type”: “::”,
“args”: [
“sink”: {
class”: “GuzzleHttp\Psr7\Stream”
“headers”: [
“Date: Thu, 16 May 2019 07:44:28 GMT”,
“Server: nginx/1.10.3 (Ubuntu)”,
“Strict-Transport-Security: max-age=15768000; includeSubDomains; preload”,
“Content-Type: application/json”,
“Content-Length: 2993815”,
“x-content-type-options: nosniff”,
"ETag: “2019-05-16 00:12:21.618946+00:00"”,
“Content-Security-Policy: script-src ‘self’; style-src ‘self’; img-src *; form-action ‘self’; default-src ‘none’; connect-src ‘self’; font-src ‘self’”,
“X-Frame-Options: SAMEORIGIN”,
“Vary: Accept-Language,Cookie”,
“Content-Language: en”,
“x-xss-protection: 1; mode=block”
“response”: {
class”: “GuzzleHttp\Psr7\Response”
“request”: {
class”: “GuzzleHttp\Psr7\Request”
“options”: {
“verify”: “/var/www/html/data/files_external/rootcerts.crt”,
“timeout”: 10,
“synchronous”: true,
“handler”: {
class”: “GuzzleHttp\HandlerStack”
“allow_redirects”: {
“max”: 5,
“protocols”: [
“strict”: false,
“referer”: false,
“track_redirects”: false
“http_errors”: true,
“decode_content”: true,
“cookies”: false
“errno”: 28,
“onHeadersException”: null,
class”: “GuzzleHttp\Handler\EasyHandle”
“errno”: 28,
“error”: “Operation timed out after 10000 milliseconds with 1343488 out of 2993815 bytes received”,
“url”: “”,
“content_type”: “application/json”,
“http_code”: 200,
“header_size”: 583,
“request_size”: 112,
“filetime”: -1,
“ssl_verify_result”: 0,
“redirect_count”: 0,
“total_time”: 9.999475,
“namelookup_time”: 0.000053,
“connect_time”: 0.337267,
“pretransfer_time”: 1.1296140000000001,
“size_upload”: 0,
“size_download”: 1343488,
“speed_download”: 134355,
“speed_upload”: 0,
“download_content_length”: 2993815,
“upload_content_length”: -1,
“starttransfer_time”: 1.530382,
“redirect_time”: 0,
“redirect_url”: “”,
“primary_ip”: “”,
“certinfo”: [],
“primary_port”: 443,
“local_ip”: “”,
“local_port”: 44832,
“http_version”: 2,
“protocol”: 2,
“ssl_verifyresult”: 0,
“scheme”: “HTTPS”

I also have this problem. No error message in log.

Ubuntu 18.04 running Apache2
PHP 7.2

NC 16.0.1 upgraded from ownCloud and then multiple versions of NC. I had a number of apps disabled in the upgrade steps. I was able to re-enable LDAP at NC 14 (if I recall correctly). Was able to re-enable activity app and others at version 16. But I do not appear to be getting updates on installed apps which I see on another Installation I helped to setup for someone else that is working as expected.

no reverse proxy–reverse proxy seems to have caused this in older NC versions

Show below

Restart apache and reload the page. Sometimes, because of slow internet, the same is shown.

Brilliant. I had the same issue. I changed the timeout value per the GitHub post (changed mine to 50, which works). THANK YOU.

1 Like

Hi Wizlon,
I have the same problem, there is nothing on logs,
Shall I can use your solution, if yes, I don’t know clearly where to config it. can you give more details about it?

I had the same problems (blank “apps” page and others (f.e. contacts), some were ok).
I compared the upgraded installation with a new installation and hat to disable the app “files_reader”, then all was ok.

Is this the link GitHub post you were referring to?

I also meet the issue, and I just try the followings solution, and it works.

I just change the timeout from 10 to 100, it works for me.
I just wonder why this solution is not phased into the docker version ?

how to set up, would you please show your configuration here for reference?
Thanks a lot

You can check in the link that I post in this article.

However, the solution is as the followings, you need to access the server to find Fetcher.php, and then change timeout value from 10 to 50, 100, or 300.

How to fix


@@ -95,7 +95,7 @@
 		$options = [
-			'timeout' => 10,
+			'timeout' => 300,

Having the same problem with Nextcloud 16.0.5, installed via Snap. Unfortunately, I cannot seem to make the suggested workaround fix (i.e. changing the value for timeout in the Fetcher.php file) since the files of this NC installation (within /snap) seem always write-protected, even when I use sudo or log in as root. Am I doing it wrong? Is there a way to fix this annoying timeout problem for a NC server that is set up within a Snap?

Does anyone know if this problem of “no apps found” is being or has been addressed (e.g. increasing the default value for timeout) by the developers, e.g. in NC 17 or other releases?

Is the root cause of this timeout problem a slow or unresponsive server on the side of the NC Appstore? If so, anyone know the reason for that, and if that is being addressed?

My problem with not being able to apply the fix in Snap version of NC remains.

BUT as a workaround, I have now been able to manually install an app within NC within the snap environment: I manually downloaded the missing app as a zip-file from , unzipped it and copied the resulting folder into a folder named “extra-apps” (path In my case: /var/snap/nextcloud/16739/nextcloud/extra-apps). After restart of NC, the added app shows up in the browser UI of NC and can be activated there.

My App screen is not


Anyone got a solution for this, app screen is blank