This is fresh install of Nextcloud - **[Nextcloud Hub 10]
The Basics
- Nextcloud Server version (e.g., 29.x.x):
- Nextcloud Hub 10 (31.0.5)
- Operating system and version (e.g., Ubuntu 24.04):
- Ubuntu 24.04.2 LTS
- Web server and version (e.g, Apache 2.4.25):
- Apache/2.4.63
- PHP version (e.g, 8.3):
- PHP 8.3
- Is this the first time you’ve seen this error? (Yes / No):
- Yes
- When did this problem seem to first start?
- After the frest install- working fine with Nextcloud 29
I have configured SMTP and tested it. The emails is coming through within the domain but the external users are not receiving the share notification.
Log entries
“reqId”: “v3fKbzO4jhY1OeaVFSn0”,
“level”: 3,
“time”: “2025-06-02T08:21:42+00:00”,
“remoteAddr”: “bbb”,
“user”: “bbb”,
“app”: “no app in context”,
“method”: “POST”,
“url”: “/ocs/v2.php/apps/files_sharing/api/v1/shares”,
“message”: “Share notification mail could not be sent to: abcd@gmail.com”,
“userAgent”: “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36 Edg/136.0.0.0”,
“version”: “31.0.5.1”,
“data”: ,
“id”: “683d61c902f64”
}
Apps
Enabled:
- activity: 4.0.0
- admin_audit: 1.21.0
- bruteforcesettings: 4.0.0
- circles: 31.0.0
- cloud_federation_api: 1.14.0
- comments: 1.21.0
- contacts: 7.1.1
- contactsinteraction: 1.12.0
- dashboard: 7.11.0
- dav: 1.33.0
- federatedfilesharing: 1.21.0
- federation: 1.21.0
- files: 2.3.1
- files_antivirus: 6.0.2
- files_automatedtagging: 2.0.0
- files_downloadlimit: 4.0.0
- files_external: 1.23.0
- files_pdfviewer: 4.0.0
- files_reminders: 1.4.0
- files_retention: 2.0.1
- files_sharing: 1.23.1
- files_trashbin: 1.21.0
- files_versions: 1.24.0
- firstrunwizard: 4.0.0
- hsts: 0.9.0
- logreader: 4.0.0
- lookup_server_connector: 1.19.0
- mail: 5.1.1
- nextcloud_announcements: 3.0.0
- notifications: 4.0.0
- oauth2: 1.19.1
- password_policy: 3.0.0
- photos: 4.0.0-dev.1
- privacy: 3.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- quota_warning: 1.21.0
- recommendations: 4.0.0
- related_resources: 2.0.0
- serverinfo: 3.0.0
- settings: 1.14.0
- sharebymail: 1.21.0
- support: 3.0.0
- survey_client: 3.0.0
- suspicious_login: 9.0.1
- systemtags: 1.21.1
- text: 5.0.0
- theming: 2.6.1
- twofactor_backupcodes: 1.20.0
- updatenotification: 1.21.0
- user_retention: 1.14.0
- user_saml: 6.6.0
- user_status: 1.11.0
- viewer: 4.0.0
- weather_status: 1.11.0
- workflowengine: 2.13.0
Disabled: - app_api: 5.0.2 (installed 5.0.2)
- encryption: 2.19.0
- twofactor_nextcloud_notification: 5.0.0
- twofactor_totp: 13.0.0-dev.0
- user_ldap: 1.22.0
- webhook_listeners: 1.2.0 (installed 1.2.0)