Good afternoon! there is no access to the site nextcloud.com from the territory of Russia, you can open it only through a vpn. Can you tell me what the problem might be?
@SysKeeper do we have any geo-ip blocking enabled?
If it is not the Nextcloud blocking some incoming traffic, perhaps some other restrictions are in place (firewall/anti-virus) or filtering from the ISP?
I am not aware that we are doing something, but I’ll check internally. But yea, it might be at a level outside of our control.
Just confirmed, nothing blocking from our side. You might want to check if dns resolution for nextcloud.com is working correctly for you in the non-vpn case. Other than that, there’s nothing we can do, sorry.
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- Do an nslookup to check if the ip address is correctly resolved.
- Do a traceroute to check how the traffic is routed and where it stucks.